Reviews Summary

Kafene.com has a 3.7 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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1 review
Rating (1.0)

About company

Kafene offers a point-of-sale, lease-to-own (LTO) option for merchants to provide their customers as an alternative to cash or credit payments. The company purchases merchandise from merchants and rents it to consumers, making it accessible for those with limited credit options. This service is ideal for acquiring essential items like furniture and appliances. Kafene operates nationwide and adheres to all relevant laws and regulations. The company prioritizes delivering a best-in-class customer experience.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Kafene.com was founded by James Schuler, Neal Desai.
  • Foundation Date: The company was established in the year 2019.

Customer reviews

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(1.0)
Read your contract carefully
by CARLENE A ANDERSON

When dealing with any company that offers loans or financing options, like Kafene, it is essential to thoroughly read the contract before signing. Kafene, for example, may advertise financing plans that seem straightforward, but if you're unable to meet the payment terms, you could face unexpected and substantial increases in the amount owed. I recently purchased furniture from Kafene totaling $2,050, intending to pay it off in cash. I paid $1,107 before the cash price term expired. However, when unforeseen circumstances prevented me from continuing payments, the total amount owed suddenly increased to $4,311 from the original $2,050. When I contacted Kafene’s customer service, they informed me that this was outlined in the contract and that I had agreed to these terms, which was correct. Kafene's contracts may involve extremely high-interest rates and fees—in my case, nearly a 95.65% increase. This experience taught me a critical lesson: always read the contract carefully before agreeing to any terms. If you do not fully understand the terms or find them unfavorable, consider avoiding companies like Kafene altogether. Hidden fees and high-interest rates can lead to a significant financial burden that far exceeds your original expectations.

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(5.0)
The quick and efficient way my application
by Ron

The quick and efficient way my application and request were managed. It's really reassuring to see that some companies are ready to offer support to those who might need a bit of assistance.

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(5.0)
I was really pleased with the team's expertise and the owner's help.
by Terry Shook

I was really pleased with the team's expertise and the owner's help. I went in to get used tires, but the owner arranged for me to get new ones. Many thanks, affordable tires.

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