Reviews Summary

JackpotCityCasino has a 1.9 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
0 Reviews
4 stars
1 review
3 stars
1 review
2 stars
2 Reviews
1 stars
4 Reviews
Rating (1.0)

About company

Established in 1998, JackpotCity prioritizes delivering an exceptionally entertaining and secure gaming experience. The platform boasts a vast and varied gaming selection, featuring genres for every preference, and regularly introduces new releases from industry-leading software developers. Committed to player privacy, JackpotCity ensures information protection through reputable online banking options and state-of-the-art digital encryption technology. Alongside engaging games and rewarding promotions, the platform emphasizes maintaining a trusted and secure environment for players. With a mobile platform, JackpotCity offers the flexibility for users to enjoy the gaming experience from anywhere at any time.

Key Details:                                                                  

  • Location: The company is headquartered in Ta’ Xbiex, Malta.
  • Founders: -
  • Foundation Date: The company was established in the year 1998.

Customer reviews

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(2.0)
This company was really not good.
by Johanne

This company was really not good. I gave them money but couldn't play. I logged out, wanted to start again, but my login info didn't work. When I tried to reset, they said email sent, but I never got it. SCAM!

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(2.0)
Just opened an account yesterday,
by Anonymous

Just opened an account yesterday, put in £20 before checking reviews, my bad. They shut down my account right away. Managed to talk to their customer service today. They said their self-exclusion team shut my account and I can reopen it in 6 months. Won't give my money back unless I give them a bunch of documents. I'm telling my bank this was a fraud payment. Stay away.

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(3.0)
My experience with Vegas Flush
by Misskris76

My experience with Vegas Flush has been a mix of highs and lows. The game itself, Vegas Flush, offers substantial wins when played strategically. I've successfully wagered $70 per line and secured a $10,000 victory. Despite a few instances of significant wins, the 120% bonus has been disappointing. On multiple occasions, after claiming and depositing, the promised bonus failed to materialize. Furthermore, the prolonged withdrawal process is frustrating, leading to impulsive decisions to reinvest winnings. Regrettably, my overall losses to the casino amount to $200,000.

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(1.0)
I had already played on this site
by Shandz25

I had already played on this site and I liked this site because there are several old games which I liked. Upon returning, I realized that the platform had not evolved and that my good old games were available. So an excellent site for nostalgia, but the good side stops there. I hadn't played on this site for a while and wondered why. When I rummaged through my notebooks, I realized that they never paid a withdrawal of $ 100. They will answer no, but I can confirm that it is true. I have no time to waste for such a small amount, but I wanted to warn you. So, I strongly advise against this site

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(1.0)
I liked it for many years I
by Johnnyp2

I liked it for many years I even won 20 grand on cash splash a few years ago and haven’t had a problem since then withdrawing my money and won a lot more over the past few years. Well now for some reason then wanted documents so I supplied all the documents and was told they weren’t good enough..made me very suspicious and was worried about my information something wasn’t right about the situation closed my account!! And lost 800 in winnings.

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(4.0)
It's great you can dep as low
by Donovan

It's great you can dep as low as 5$ and always get a match bonus! Cool free tournaments too! Lots of deposit methods. Also loyalty points you can redeem. Could use more provider's and the bonus wheel only pays like 1/100 spins! They never just give you anything without depositing first. Accept BIRTHDAY s but I got 5$!! Lol

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(1.0)
The only thing that is positive
by Ellieclarke Ellieclarke

The only thing that is positive about this casino is the ability to deposit. Games are limited but they work on mobile. Pending period is usually 72 hours but sometimes it can only be 48. You will eventually get paid. One of the worst casinos that I have ever had the pleasure to play on. The return to player ratio is one of the worst on the market according to my game play. The verification process is a complete nightmare. I lost a lot of money here and they kept giving me 1000 dollars bonus with a 60x requirement max bet 5...since I was a rookie, I fell for the offering. They have a 2.45 rating on this site, it should be 0, all this happened a long time ago.

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(1.0)
Inexplicably got locked out
by marlaine grieve

Joined on 28th November, made a deposit, and then inexplicably got locked out (account locked). Despite four email attempts, no response was received, leaving me unable to retrieve my money. Unacceptable practice and this situation shouldn't be allowed. Frustrated and disappointed with the lack of customer support and access to funds.

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