Reviews Summary

JackInTheBox.com has a 1.3 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
0 reviews
4 stars
0 reviews
3 stars
0 reviews
2 stars
2 reviews
1 stars
6 reviews
Rating (1.0)

About company

Jack in the Box has been a haven for those who embrace an out-of-the-box lifestyle since its establishment in 1951. Renowned for encouraging customers to explore new flavors and customize their orders, the chain boasts around 2,200 quick-serve restaurants across the U.S. and Guam. With approximately 90% of its 500 million annual guests opting for the drive-thru or takeout, Jack in the Box prioritizes convenience, ensuring fast, hot, and fresh offerings for every customer. The brand's commitment to variety and quick service has solidified its position as one of the nation's top fast-food burger chains.

Key Details:

  • Location: The company is headquartered in San Diego, California, United States.
  • Founders: JackInTheBox.com was founded by Robert O. Peterson.
  • Foundation Date: The company was established in the year 1951.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
avatar
(1.0)
Visited Jack Box at the beach and

Visited Jack Box at the beach and Bolsa at the 15232 location. The breakfast manager there has a pretty bad attitude. I asked for a soda refill, and she ignored me at first. When I asked again, she said no. I tried the machine myself, and she turned it off completely. When I asked for my receipt, she said she didn't care about it and told me to leave or she'd call the cops. When I asked for her name, she covered her tag and went to the back. Overall, not a great experience with the breakfast manager.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
avatar
(1.0)
On 2/15/24, I made a routine app order

On 2/15/24, I made a routine app order, a weekly occurrence. Post-confirmation and debit, I arrived at the store to discover closure due to staffing issues. Despite being charged, the store was deserted, and my attempts to rectify the issue through their website remain unanswered. No refund has been initiated, leaving me unsatisfied with their customer service.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
avatar
(1.0)
I was looking forward to trying Jack

I was looking forward to trying Jack in the Box's new boba tea and coffee offerings. However, I was let down by the misleading advertising regarding the amount of tapioca in the drink. The photos showcased a substantial amount, but in reality, it only had a thin layer at the cup's bottom. Lesson learned. Unfortunately, I can't share a photo on this site.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
avatar
(1.0)
I explicitly emphasized a NO CHERRY

I explicitly emphasized a NO CHERRY preference for my milkshake, but lo and behold, it arrived adorned with an unwanted cherry. I have a cherry allergy, mind you. This mishap occurred via DoorDash. If this milkshake leads to my demise, legal action from my family is imminent!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
avatar
(1.0)
I ordered a breakfast sandwich combo

I ordered a breakfast sandwich combo, specifically requesting one slice of cheese. Unfortunately, they provided a burger with three different slices of cheese instead. This recurring issue is disappointing and affects my overall experience with this place.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
avatar
(1.0)
Waited ages, order was totally messed up

Waited ages, order was totally messed up, and they wouldn't fix it or give my money back. The workers were rude and didn't care about me or anyone else. This place has really gone bad, not worth a visit.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
avatar
(2.0)
This company ain't that good.

This company ain't that good. They don't keep their promises, and the staff are clueless about the promotions. They're rude and mess up the food. I had a terrible time last week with the 3 o'clock crew.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
avatar
(2.0)
The service here is just awful and the food is crap.

The service here is just awful and the food is crap. Lettuce was soggy and old. Half of my toppings were missing. I ordered the southwest salad but there were no tortilla strips and or tomatoes.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies