Read 8 Real Customer Reviews of Issuu.com | Legit & Reliable or Scam?

Business information:

[email protected] https://issuu.com/ (650) 494-4626

United States 131 Lytton Ave Palo Alto 94301

Reviews Summary

Issuu.com has a 3.8 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars

3 Reviews

4 stars

3 Reviews

3 stars

0 Reviews

2 stars

1 review

1 stars

1 review

About company

Issuu is the world's largest content publishing and marketing platform, enabling users to easily convert, host, and share engaging content in various dynamic formats across digital distribution channels. Boasting a library of over 60 million publications, Issuu empowers its 1 million+ global users to repurpose content for widespread dissemination. The Issuu Story Cloud transforms static documents into immersive marketing assets, including embeddable flipbooks, mobile-optimized articles, social media motion graphics, email-friendly GIFs, and more. Daily, over 300,000 pages of content are uploaded to Issuu, providing readers worldwide with access to diverse content types, from magazines and newspapers to portfolios and catalogs. Both enterprise marketers and individual creators opt for Issuu's user-friendly platform to place their message front and center, without requiring coding.

Key Details:

Location: The company is headquartered in Palo Alto, California, United States.
Founders: Issuu.com was founded by Michael Hansen, Ruben Bjerg Hansen, Mikkel Jensen, Martin Ferro-Thomsen.
Foundation Date: The company was established in the year 2006.

Customer reviews

Sort by:

Sort by:
Most relevant
By date
By rating

(2.0)

My experience with Issuu has been less than satisfactory due to insufficient support

by Brooke October 17, 2023

My experience with Issuu has been less than satisfactory due to insufficient support. While they are responsive to sales inquiries, I've found their customer support lacking in addressing specific needs. One glaring issue is related to the platform's claim of accommodating any page dimension. I've encountered problems where square pages appear stretched on the mobile single-page viewer, and it seems this problem isn't unique to my publications. Even after resizing my content to traditional page dimensions, these distortion issues persist. To make matters worse, Issuu lacks a dedicated help forum, and their pre-filled Q&A responses are often unhelpful. I hope for improved customer support and technical issue resolution to enhance the platform's usability.

Own this company? Claim & Respond

(5.0)

The tech advisor (Ivy) was really nice and patient

by LaQ July 22, 2024

The tech advisor (Ivy) was really nice and patient. She looked into the issue I had and got back to me fast to show me the right way to fix it. I'm not very good with tech stuff, and she was awesome in helping me out. I've always got good customer service from Issuu.

Own this company? Claim & Respond

(5.0)

I quite like what Issuu offers.

by Lee May 29, 2024

I quite like what Issuu offers. It's nice that they don't make you pay for using their service. The free plan is really good and can help lots of people who can't afford it otherwise. I appreciate this and might consider upgrading later on if it's not too pricey.

Own this company? Claim & Respond

(5.0)

I've been usin' Issuu for a

by Mark April 12, 2024

I've been usin' Issuu for a while now 'cause we got lotsa bereavement books for kids and families. It helps us make good LOOK INSIDE books and does a lotta other stuff too. Had a problem this week, but they fixed it and were real helpful.

Own this company? Claim & Respond

(4.0)

The website is simple to navigate for buyers.

by Mokgadi April 3, 2024

The website is simple to navigate for buyers. With just a click on a link, they're taken to the products. I suggest a nominal charge for the free package, rather than making it completely free.

Own this company? Claim & Respond

(4.0)

I appreciate the commendable level of follow-up by the ISSU tech team

by AM October 17, 2023

I appreciate the commendable level of follow-up by the ISSU tech team. They promptly resolved my technical issues, which was especially important as a new user.