iMyFone.com Reviews - 31

Good customer support, even if the software didn’t work for me

Good customer support, even if the software didn’t work for me I bought the iMyFone software trying to get back some important chat data. Sadly, the recovery didn’t work for me, because the data was already lost. Still, I want to thank Maisie from customer support, who was very helpful, kind, and professional all along. She listened to what I said and made an effort to get me a 60% refund, even though refunds usually aren’t given for this problem. I value this kind of service, and I’m happy with how my case was handled. Thanks again, Maisie!

I extend sincere thanks to Sara for her week-long support in installing and troubleshooting the iGo app

I extend sincere thanks to Sara for her week-long support in installing and troubleshooting the iGo app. Despite the issue turning out to be a user error, Sara's brilliance in service and accommodating customer liaison shone through. The consistent trend was a determination to assist, always emphasizing, 'let's help you get what you need to make this work.' Thanks to Sara's guidance, I've not only resolved the issue but also become a master tech with this exceptional product. Kudos to a fantastic support experience!

The program I tried was a voice changer.

The program I tried was a voice changer. The service worked well and the support staff were nice and polite. In particular, a consultant named Vera guided me clearly and kept things simple. At some moments the sound quality felt a little weak, but I acctually think it was useful to be aware of that. The refund step was quick and easy, which I valued a lot. All in all, the experiance was good.

It's an okay program, no doubt.

It's an okay program, no doubt. Unfortunately, it didn't really assist me much, maybe I didn't do things right. But that's not the issue. I requested a refund, and they didn't deny it. I had a lengthy conversation with their support, and Aimee's specialist consistently stayed in touch, sending me refund details and screenshots. Big thanks to him! Best of luck to everyone!

I had a nice time with Fixxpo's support team.

I had a nice time with Fixxpo's support team. I bought their one-month software service for one device to fix my iPhone, which was frozen on the logo. Sadly, I couldn't fix the device because of hardware problems, not software. However, with Fixxpo's great help, I got a refund after talking through email with a rep. All in all, I rate their service five stars!

I was quite pleased with Tami's response even during this Moon Festival holiday

I was quite pleased with Tami's response even during this Moon Festival holiday. As an SVIP of this software (anyto), I’ve been using it for over a year. I updated Pokemon Go this afternoon and encountered a problem. Tami resolved the issue right away, even during this Chinese holiday. Now, I can return to playing Pokemon with anyto. Thanks, Tami!

I had the pleasure of dealing with Aimee

I had the pleasure of dealing with Aimee, in regard to my need to contact support. Aimee was very polite and professional through the emails we exchanged and had an answer for my questions, delivered to me in a very timely manner. All my questions had ben answered and I am very satisfied with the results.

I am very pleased with the customer

I am very pleased with the customer service providded by Ray. They responded promptly and kindly to my inquiry, resolving the issue quickly. Ray was always ready to answer any additional questios, which was very reassuring. Thank you, Ray! I look forward to receiving great service in the futrue.

I want to highlight my recent customer

I want to highlight my recent customer service experience. While the software isn't flawless, encountering an issue led me to interact with Ayden from customer support. Ayden's assistance stood out as remarkably helpful and responsive, making the overall support service highly satisfactory.

I accidentally overwrote the file I needed and saved it.

I accidentally overwrote the file I needed and saved it. Then, I got your D-Back for Windows to try to get it back, but it didn’t work. Since I couldn’t recover the file, I requested a refund. Maisie responded kindly and promised to refund me, which made me happy, so I gave 5 stars.

I purchesed the iMyFone unlimited

I purchesed the iMyFone unlimited version and encountered a slight issue using it with an iPhone not updated in their system. Dealing with their support team was a pleasant surprise, especially Angela, who was really nice and helpful. She fixed my issue in less than a day.

Even though the software didn’t work as expected

Even though the software didn’t work as expected, the support service was very helpful. Ivy did her best to understand my issue and provided great assistance. She even connected me with the tech department to resolve the problem. In the end, they gave me a refund.

It was great to see how much one guy

It was great to see how much one guy, June, helped me out. He guided me through sorting out my issues even when I was really worried and needing help fast. June was quick to reply. If anyone's looking for help, this is definitely worth checking out, nice folks.

Despite initial problems, Ivy's excellent support was a game-changer

Despite initial problems, Ivy's excellent support was a game-changer. Within 24 hours, she efficiently tackled the issues, providing top-notch assistance. Grateful for her prompt and effective resolution. Thank you, Ivy, for your outstanding help and support!

This site is truly excellent.

This site is truly excellent. You can shop with trust and their after-sales support is really of the highest standard! I also want to thank Say for his skill, quick replies, and the answer he provided, which was just right. I recommend it without any doubts.

I would give the company five stars for sure.

I would give the company five stars for sure. I had a problem, and they worked fast to fix it. The customer service rep, IVY, was great. She went out of her way more than I think anyone would to help me this weekend.

Had trouble unlocking my phone because of issues with my device

Had trouble unlocking my phone because of issues with my device, but the system would've functioned correctly otherwise. Got great help from Rene, who addressed my issue with patience and managed my case very well.

Ayden has been steadily assisting me with

Ayden has been steadily assisting me with my login trouble on the 2 software (D-back and Fixppo). I’m grateful for his consistent patience and his method of helping to address my issue. Many Thanks Ayden!!

Would have given 6 stars

Would have given 6 stars if I could. Special mention to Ray who was very helpful in reassurring me and very quck with his responses. Will definitely use your product again if the need arises

I reached out to support and they were very helpful.

I reached out to support and they were very helpful. Replies to my emails were fast and effective. I spoke with Angela, and because of her, I give the company 5 stars.

This company, it's okay.

This company, it's okay. Software good, but restore I need, didn't work. 4 hours wasted, nothing fixed. Others maybe worked tho. Aimee helped, gave refund.

Appreciate the help from customer

Appreciate the help from customer service. Bought the software, but couldn't open it after installing. The refund process assistance was decent.

reliable

A reliable company that cares bout its customers nd provides fast nd good customer service, espesially the representative named Aimee.

I appreciate the fast help and response to my

I appreciate the fast help and response to my issue and your prompt assistance to fix the issue, and also thanks for your services.

My issue was a bit tricky

My issue was a bit tricky but Kiki supported me well and stayed kind all the way , really great servise!!

Rene was quite helpfull and came up with a solid solution

Rene was quite helpfull and came up with a solid solution for me quickly. I feel good about the support!

To be honest, the D-Back software did not fit my needs.

To be honest, the D-Back software did not fit my needs. It found over 20,000 files, but sadly, none of the deleted files I needed were there; most were just useless cache files. For this reason, I can’t give a full 5-star review for it. Still, I am giving 4 stars because of the really good customer service I got from Maisie. When I reached out to support about the problem, Maisie was very professional, quick to respond, and understanding. She handled everything with care and efficiency. Thanks to her work, we managed to get a fair solution with a partial refund. Even though the software didn’t solve my issue, Maisie’s support was truly worth noting. Big thanks to Maisie!

The app functions, but it forces

The app functions, but it forces you to waste characters since there's no length estimate, so you keep adding to the text. The auto-renewal on the subscription is unavoidable and not simple to cancel. They are not complete scammers, but they let you overspend by not being careful.

Was a bit upset that i didnt get all my money back

Was a bit upset that i didnt get all my money back for a subscription i missed to cancel, but Aimee was super helpfull and got me a partial refund. Really nice people on support!

IS SCAME !!!!

Becarful is a scam website not money back and nothing i call now my compagnie credit card and is ask i go police for give to the credit card compagnie for ask charge back, becarful !