Reviews Summary

HonestMed.com has a 4.1 - star rating from 24 reviews, indicating a high level of customer satisfaction!

5 stars
16 Reviews
4 stars
3 Reviews
3 stars
0 Reviews
2 stars
2 Reviews
1 stars
3 Reviews
Rating (1.0)

About company

Honest Medical, a trusted online medical supply store, caters to health professionals and family caregivers with a commitment to delivering fast access to essential medical supplies. Prioritizing customer well-being, the platform offers competitive prices and a vast selection of products spanning orthopedic care, respiratory therapy, daily living aids, and more. Their vision is to make a positive impact in the healthcare products industry by providing a diverse range of professional medical supplies, advanced care products, and daily health essentials. Honest Medical fosters community strength through positive relationships and a passion to support patients, caregivers, health professionals, and home health care facilities.

Key Details:

  • Location: The company is headquartered in Oceanside, United States.
  • Founders: HonestMed.com was founded by Scott Hinton.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(1.0)
I purchased the MIC-Key
by CHV

I purchased the MIC-Key extension feeding tube on 11/22/23 at 3:20 pm, spending almost $20. The website promised a 2-3 day delivery, which was crucial for our situation as we are new to stomach feeding. Unfortunately, the MIC tubes are made from disposable material and only last for two weeks, becoming stiff and breaking. The company didn't mention they would only reopen on the 27th, leaving us waiting for another "2-3"(?) days for delivery. This business practice is disheartening, especially for people reliant on life support.

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(5.0)
Received my feeding tube extensions
by Patricia Pontius

Received my feeding tube extensions within just 2 days, and the packaging was so secure that it took me nearly 10 minutes to unwrap! While it might have been a bit excessive, I appreciate the effort, as the items were in pristine condition. The pricing was the most competitive I've come across. The ordering and checkout process were a breeze. This company is now my preferred choice for medical supplies.

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(5.0)
I'm pleased to rate my experience
by Ruth K

I'm pleased to rate my experience with 5 stars. The customer support team promptly returned my calls and provided consistent follow-ups until my issue was resolved. Kudos to Anabel and Sonia for their patience and genuine commitment to rectifying the mistake in my order. Despite the online cancellation hiccup, their assistance was noteworthy and greatly appreciated.

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(4.0)
The appliance arrived intact, but we
by Kim Nevin

The appliance arrived intact, but we encountered a challenge in assembling it due to damage during transit. We had to make adjustments to ensure proper fitment. Despite the damaged box, all components were present. The experience was less than ideal, with the need for modifications, but ultimately, we managed to resolve the issues and have the appliance functional.

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(5.0)
The quest for XL adult underwear
by cbandc

The quest for XL adult underwear in bulk has become challenging, but turning to Honest Medical proved a wise move. Opting for direct purchase rather than relying on Amazon, the pricing and shipping costs remained consistent with my previous experiences. The swift delivery ensured my mom received the order promptly, making the overall process hassle-free.

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(5.0)
i hAd bin loking four a cane
by James

i hAd bin loking four a cane like the one I ordered four a long time and I found it on your site. it's purfect! it arrived a little later than originally predicted but that was on FedEx and they have different schedules than you. The price is excellent, too. i wil recommend you to anyone who asks me where to find good service.

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(1.0)
Disappointed with the prolonged wait
by LEWIS J WILBUR

Disappointed with the prolonged wait for the remaining items in my order. The delayed delivery of the blood sugar monitor is hindering my ability to test my blood sugar effectively, as I only received the test strips. This experience has left me feeling unsatisfied and inconvenienced by the incomplete shipment.

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(5.0)
Well, my husband always needs
by Sherry

Well, my husband always needs these drain sponges, and the insurance folks can send some, but they don't fit right (4"x4"). Honest Medical had them at a fair price, so we thought it's better to get them straight from there instead of dealing with the insurance hassle, and they sent them our way pretty quick.

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(2.0)
I enrolled in the 10-week auto
by Rod Kirk

I enrolled in the 10-week auto-ship due to initially favorable pricing, inclusive of shipping. However, my satisfaction dwindled as the cost surged twice before my initial order even arrived. The price hikes without prior notice were disappointing and impacted the perceived value of the service.

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(2.0)
I placed an order for three
by Timothy Higginbotham

I placed an order for three tubes of muscle cream, which was supposed to cost $15.10, including delivery fees and taxes. However, I was double-billed and received two separate shipments, resulting in six tubes for a total of $30.20. It seems like someone is getting an unexpected Christmas gift.

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(1.0)
I ordered a product online
by julie

I ordered a product online, but they sent me a less expensive similar item instead. Despite my attempts, they won't allow me to return it or refund me the difference. The customer service has been terrible, and unfortunately, there is no option to speak to a supervisor.

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(5.0)
I was looking for some rare medical
by Joan B

I was looking for some rare medical supplies that were sold out everywhere. Ordered from HonestMed, and they were also out of stock there. HonestMed promised to tell me when they had more, and they did! I appreciate their promise keeping and quick shipping.

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(5.0)
Website navigation was smooth,
by Julia Hezel

Website navigation was smooth, offering the product I sought at a competitive price. Swift delivery and secure packaging added to a positive shopping experience. I'll turn to them for future purchases. Appreciate the seamless service!

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(5.0)
After two days with the purchased
by Tara Colgan

After two days with the purchased bra, I'm content. Following breast surgery, my postoperative bra caused discomfort with incisions. This alternative is remarkably comfortable. I'll suggest it to my surgeon for postoperative care.

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(5.0)
The company is pretty good.
by Valerie

The company is pretty good. The product came quick and the packaging was nice. When I rang Customer Service about the box size, a lady picked up right away. She said the warehouse is separate, and advised me to be careful.

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(5.0)
Ordering was effortless, with the
by Anonymous

Ordering was effortless, with the required items readily available. Surprisingly prompt delivery exceeded my initial expectations. The entire process unfolded seamlessly, contributing to an overall positive experience.

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(5.0)
The formular came in 2 days.
by David W

The formular came in 2 days. We couldn't get this formular anywhere locally and had been given what we had in the NICU at the hospital. We will definitely order again if she needs to stay on this formular.

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(5.0)
Offering a competitive retail price
by Christopher Gordine

Offering a competitive retail price, this company stood out during my online search. The pricing, coupled with reasonable and acceptable shipping speed, made it a solid choice.

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(5.0)
They got what I wanted.
by Thomas

They got what I wanted. They packed it quickly and sent it in a box, not a soft envelope. There were two air bags to keep it safe. So the box wasn't squished or damaged.

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(5.0)
My Medline walkr arrivd within three days
by Suzanna

My Medline walkr arrivd within three days as promisd, well-packd with no dmg. It required minimal set-up, iz lightweight and easy to use. Vry pleas'd with my purchse!

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(4.0)
Ordering was simple and shipping was fast.
by Anonymous

Ordering was simple and shipping was fast. The product quality was okay, but I have a big head so the fit was a little snug. The product does what it says.

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(4.0)
I'm seriously impressed with how fast
by Marie

I'm seriously impressed with how fast they got my order to me. I got it in just 2 days, which was super helpful for keeping my Dexcom tapes on.

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(5.0)
Wow, such good prices! Quick delivery too.
by Robert

Wow, such good prices! Quick delivery too. No email for delivery confirmation. I just heard the package hit the floor when it was thrown.

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(5.0)
The alcohol pads arrived fast.
by Anonymous

The alcohol pads arrived fast. I'll use them to clean the sticky stuff from my windows after taking down holiday banners.

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