They contacted me and refunded all charges including the soulmate sketch
They contacted me and refunded all charges including the soulmate sketch, which I honestly didn't expect. It's really good and shows honesty from this company. IDK why there were so many mix-ups with other clients, but the fact they fixed it and accepted responsibility is nice. I know many people forget to cancel trials and it must be stressful for them to handle, but I'm happy they listened. I told them I could accept being wrong if they showed proof I signed up for the trial, but they just refunded my mony anyway. Now I'm still not 100% sure I didn't sign up for the trial, but I’m about 95% sure because I used to forget and now I make sure not to do trials. If I ever do, which is rare, I set a reminder to cancel it. Whether or not I did with hint, I said I didn’t and they gave a refund without proving me wrong, which they easily could’ve. But they chose the nicer way and for that I’m grateful. I might even think about getting a sub later when I have money.
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