I was initially excited when
I was initially excited when I saw the mobile pet grooming vehicle in Nashville and decided to give it a try for my 13-year-old dog, even though he's easy to groom but can get a bit anxious. The groomer offered to do it that evening, and we went through the process of using the app and selecting the Gold package, which was a bit pricey at around $180. However, when I entered a new client coupon code, the total skyrocketed to over $250. This unexpected price increase left me feeling quite shocked, and I asked the groomer to explain the charges, which included service fees and a "same day" charge.
Despite the unexpected costs, I decided to go ahead with the grooming. The groomer arrived at my house half an hour early, and although he estimated it would take about 2 hours, it ended up taking well over 3 hours, with a late finish past 10 PM. To make matters worse, my dog's ear was accidentally cut during the process, and the groomer offered to grind his nails at no extra cost, which should have been included from the start.
This experience left me dissatisfied and unwilling to use their services again or recommend them to others. It was indeed a pricey lesson learned the hard way.
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