I want to recognize that a team of FA staff
I want to recognize that a team of FA staff contacted me personally to resolve a technical issue by moving and adding data into a smart list, which was really helpful because it’s exactly the information I needed. Michelle, the customer acquisition manager, acted as the main contact for support. Myka and Joan helped with the technical details. Changes were made to ensure my device program met the necessary requirements. It made me feel valued and respected. My concerns were heard and addressed, and the software was adjusted. So, I want to thank Michelle, Myka, and Joan here. They were professional, kind, understanding, wise, and practical. It left a positive impression on me. I made a mistake with my texting activity, and now I understand what to do and, more importantly, what not to do. That was my mistake. This is my review.
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