Reviews Summary

Gigapros.com has a 4.8 - star rating from 16 reviews, indicating a high level of customer satisfaction!

5 stars
15 reviews
4 stars
0 reviews
3 stars
0 reviews
2 stars
0 reviews
1 stars
1 review
Rating (1.0)

About company

GigaPros is a web hosting provider known for delivering reliable and affordable hosting solutions, including shared, reseller, VPS, cloud, and dedicated server hosting. The company emphasizes customer satisfaction with a 30-day money-back guarantee and a commitment to 99.9% uptime. GigaPros offers 24/7 customer support with live chat and email options, ensuring quick responses and assistance. Their services are designed for both personal and business websites, providing secure and high-speed hosting environments. Additionally, GigaPros allows easy upgrades and domain management, catering to a wide range of hosting needs.

Key Details:

  • Location: The company is headquartered in Austin, Texas, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2008.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
avatar
(1.0)
Working with e-commerce platforms

Working with e-commerce platforms, I was attracted by the pricing of this company. I got a dedicated server, and everything seemed fine at first. Then, one day out of nowhere, the server went down, and all my services stopped. I tried to reach support, but got no answer. I kept trying, still nothing. Finally, after three days, they responded, but the server was still down. I couldn’t keep waiting for my clients’ sites to be restored, so I switched to another server. The next day, the original server came back up, but it had already been 4 days without help or service.

avatar
(5.0)
Reliable provider!

Since moving to Gigapros i have had nothing but peace of mind. They seem to appreciate how much our success depends on them delivering the goods. When I contact support the reaction time is awesome and the way these people are willing to work with/for you is amazing. Nick from the live support area was absolutely fantastic i cant praise him enuogh. I asked question after question for almost an hour and Gigapros answered all of them and in plain english as i am very new to website, domains and hosting etc.

avatar
(5.0)
Nice vps accounts.

I’ve used Gigapros web hosting for more than five months for my clients’ websites. When i get all the things cleared, Gigapros support replied to all my questions, i have decided to order vps account. After i purchased an account they then set it up the account immediately.. but the good thing there is they are going to transfer my sites to my ssd vps hosting account as much a possible.. then after a few hours all my site are setup all necessary actions needed for my sites have been done.

avatar
(5.0)
Good host for my personal projects.

I've always had prompt and helpful service from Gigapros in my personal projects, so I recommended them to my company when we started building a new site. We launched that yesterday, migrating our website over from another provider while keeping our mail servers with the other guys. The domain records stayed with the other guys, and we had issues configuring them. Techs replied fast and solved all the problems appeared. Thanks a lot for a good hosting service. Steady so!

avatar
(5.0)
Affordable hosting service.

This is my 1st domain and I had to seek tech help 3 times via phone and chat. Gigapros was able to correct my mistakes and walk me through the process and explain so easily that I will be able to do it myself in the future. I paid only $140 for a year of hosting, and they taught me something new! For anybody who is contemplating using these guys all i can say is if the rest of them are anything like Nick dont hesitate, join up right away because i am convinced.

avatar
(5.0)
Honest people, fast servers.

The bottom line is I could not have done it without the incredible customer service of Gigapros. It is as good – oh let’s be honest – it is the best I have ever experienced. It did not matter if it was 3 am or 3 pm – and usually it was 3 am – but staff members like Alex and Nick and all the rest were there to walk you through every step and answer every question. And all the time giving you the feeling they had all the time in the world.

avatar
(5.0)
Happy with this hosting provider.

The chat help is fantastic and I have been very impressed with how quickly they have responded & helped. They could not have been more helpful. I was lucky when I found them. Gigapros is the best web host, because they helped me a lot with migration my stuff to them, they helped me a lot and made setup for me. Fast servers, polite support, good prices. I have no plans to change my hosting provider in near future.

avatar
(5.0)
Good Job, Gigapros team!

Recommended. Gigapros customer support is wonderful. They respond promptly to emails or you can use the Live Chat. I had a problem at 10 PM one night and got help without waiting at all. AND the problem wasn’t even with Gigapros, it turned out to be the port server from my ISP. This is one of the best hosting services for OpenCart. I use Gigapros for my tablet web site and run OpenCart on it.

avatar
(5.0)
No issues with them.

Fully impressed with the speed and uptime. Gigapros hosting provider has been nothing more than awesome. It has been working fine for my website - always online. The customer tech care service is the best out there, all their live chat agents are extremely knowledgeable, and they always resolve any issues I have with my hosting. I've never had any issues with them. Very recommended!

avatar
(5.0)
The staff is always pleased to help.

Other web hosts could learn a bit from Gigapros on pricing, technology and excellent customer service. I'm new to all this & I have to say that Gigapros has the best customer reps and support! The staff is always pleased to help, and are very prompt in helping to sort out any issue's that may arise.. ie: my mistakes ... Many thanks to the staff. My VPS was up and running. Good job!

avatar
(5.0)
Very satisfied client of Gigapros.

Been a very, very satisfied client of Gigapros for nearly 4 months. They have serviced my site, helped me with website problems, assisted us with when we goofed up the website, helped with marketing and various problems with computers. In all these months, they have been readily available promptly for assistance. They never have overcharged us and they look out for our interests.

avatar
(5.0)
Low-cost ssd hosting accounts.

Pricing - 1st thing to grab anyones attention. Low-cost ssd hosting accounts and great specs drew me in. Support - willing to work with customers. If you have special requests on something they do the best that they can to give you what you need. Tech support replies within seconds. Best of all, my site is noticeably more responsive. Thanks, Gigapros web host.

avatar
(5.0)
Awesome selection of scripts.

Incredible hosting provider. Great selection of included scripts, cPanel, MySQL control panel. Gigapros has fantastic prices on the VPS hosting packages, the tech support is friendly and reliable, and the features available in the user control panel are nothing short of unbelievable. Excellent service, very friendly and knowledgeable.

avatar
(5.0)
Super fast servers.

Recommend Gigapros web hosting to others. Their network uptime has always been in the high 99%. The control panel is easy to use and intuitive, as is their account and billing interface. I am very satisfied with this service and will recommend it to anyone. I know that my sites are in good hands.

avatar
(5.0)
Nice host with helpful techs.

The fact is, Gigapros has some of the best customer support I've ever encountered. They're awesome, fast, and thorough. In fact, I never waited more than an hour, even when submitting support tickets at 6 in the morning on a weekend. They've provided more than what I need.

avatar
(5.0)
Easy to use hosting system.

The best web hosting provider in the market by far! Unrivalled support with amazing prices and to top it all off an easy to use system! Gigapros has impressed me from start to finish: it's very affordable, and I thought that'd come at the cost of customer service.

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies