Reviews Summary

GlobalYO.com has a 3.8 - star rating from 12 reviews, indicating a low level of customer satisfaction!

5 stars
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Rating (1.0)

About company

GlobalYO.com is an online provider of prepaid eSIM data plans, catering to travelers in over 200 countries. The company offers high-speed data, travel guides, and entertainment, ensuring seamless connectivity for its users. Customers can easily purchase and activate eSIMs by scanning a QR code and enabling data roaming on their devices. Global YO provides various plans, including a Global Plan, and offers incentives like YOYO$ for discounts on purchases. The platform is praised for its affordability, reliable connectivity, and unique features such as celebrity city guides.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2023.

According to other review platforms:

  • GlobalYO.com Trustpilot reviews page displays a Average rating of 2.3.
  • GlobalYO.com Google reviews average a Average rating of 4.2.

Customer reviews

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avatar
(4.0)
I recently had to travel through Denmark

I recently had to travel through Denmark, Sweden, and Norway for work, and Global YO was a great help. I had a lot of work to do with tight deadlines, so I needed a reliable internet connection to handle things like last-minute changes and Zoom calls. The connection worked well, and the speed was fast enough to keep up with my tasks. The app was also easy to use—I liked that I could keep track of my data usage and buy more if I needed it without any hassle. What I really liked was how the service worked smoothly as I moved from country to country; I didn’t need to do anything extra. The only time I had to contact support was when I noticed my data was going faster than usual. They responded quickly and helped me adjust my settings to use data more efficiently. If you’re traveling for work, I would say Global YO is a must have—it saved me from a lot of trouble!

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(4.0)
Why is the rating so low?

Why is the rating so low? I'm not claiming Global YO is flawless, but I was surprised by the low score. We’re currently exploring Southeast Asia, now in Hong Kong, and our experience with Global YO has been mostly good. The internet can slow down in some spots and sometimes doesn't work, but it’s reliable about 90% of the time and has never been out for a long time. We chose Global YO over Nomad because of their handy app, which helps track data usage and recharge when necessary. The app does a good job of tracking data. I advise staying away from YouTube as it eats up data fast. I went with the 10GB plan, and besides streaming, everything has worked smoothley.

avatar
(1.0)
I installed a regional esim data plan on 26 July in Canada

I installed a regional esim data plan on 26 July in Canada, which worked fine until the balance ended on 26 Aug. I then purchased a new esim in the USA, but it couldn't connect to the T-Mobile network and wouldn't activate, despite spending hours with support. They promised a refund due to a technical issue, so I bought another global data esim, hoping it would work, but it had the same problem. It couldn't connect to the network. I'm done wasting time with tech support. Great customer support. GOD BLESS YOU. Thank you.

avatar
(5.0)
I honestly didn’t even know about eSIM before

I honestly didn’t even know about eSIM before, I’ve always been the type to go to a store, buy a physical SIM, swap them out, and sometimes end up losing my own SIM card… it was always a hassle. But GlobalYO made my trips wayyy easier and kept me online constantly since I work remotely and often need to share a hotspot with my laptop. Everything worked great and saved me a lot of money compared to other choices!

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(4.0)
We tried this company for a two-week

We tried this company for a two-week trip around Europe, and it was good. Everyone stayed in touch, and we didn’t need to stress about getting SIM cards in each country. The app was simple to navigate, and the setup was really fast. For sure, we will use it again for our next holiday!

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(3.0)
I purchased the World Explorer

I purchased the World Explorer Plan but haven't activated it yet. Suddenly the ACTIVATE button vanished and now I can't activate it, it shows PENDING. I reached out to customer support for weeks but they still can't fix the problem. I think I will loose it.

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(5.0)
Purchase and installation of the eSIM were seamless

Purchase and installation of the eSIM were seamless. Data worked within seconds, and the quality was similar to mainstream operators. The price was extremely attractive. I recommend and will use Global YO again during my next trip abroad.

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(4.0)
I've used yo for a few months now

I've used yo for a few months now. It works fine most of the time, but sometimes there are connection issues. Also, it's unclear how the topups work. Do I need a new esim, or will it keep using the one already installed?

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(5.0)
The service is great

The service is great: quick, dependable Internet and simple to make calls. I've tried other eSIMs previously, and Global Yo is better than all of them. Thanks, and I would surely use it again.

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(4.0)
Honestly, the service was decent.

Honestly, the service was decent. Occasionally, the eSim has issues, particularly in certain Asian countries (like Hong Kong and Taiwan, where registration is needed to use the service!

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(2.0)
I bought three eSIMs, but couldn’t get one to work.

I bought three eSIMs, but couldn’t get one to work. It kept saying it was already used. Unfortunately, the support isn’t much help if you’re offline with issues like this.

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(4.0)
Had a small issue connecting to my phone initially

Had a small issue connecting to my phone initially, but after a day, everything worked fine. I suggested it to my husband. It might be due to my first time using it.

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