FairwaysLogistics.us

4.6

58 reviews
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92%

92% of reviewers recommend FairwaysLogistics.us. Top Rated in this category

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Reviews Summary

4.6

92% of reviewers recommend FairwaysLogistics.us.

FairwaysLogistics.us reviews reflect a mixed sentiment, with many customers reporting positive experiences alongside a notable number of serious complaints. On the positive side, customers frequently mention clear communication, prompt responses from agents, and detailed explanations of the car shipping process. Many also praise the professionalism of specific representatives, timely deliveries, and vehicles arriving in good condition. Several repeat customers highlight consistent service and attentive follow-up throughout their shipments. However, negative reviews reveal recurring issues with pricing transparency and final costs—multiple users report initial low quotes that later increased significantly, sometimes just before pickup. Some customers felt misled about broker fees and noted discrepancies between what was promised and what was delivered, including delayed pickups and unsatisfactory resolution of damage claims. In summary, while FairwaysLogistics.us is legit and often delivers reliable service, potential customers should be cautious about quotes and ensure they fully understand all fees before committing, as experiences can vary considerably.
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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Category:

Automotive & Transportation

FairwaysLogistics.us is 360 out of 662 best companies in Automotive & Transportation on RealReviews.io

About FairwaysLogistics.us

FAIRWAYS LOGISTICS handles nationwide car hauling through an extensive network of partners and industry connections. They guarantee safe and timely vehicle delivery, offering convenience and peace of mind. Known for competitive rates, they provide high-quality auto transport without compromising reliability. Trusted by car dealerships nationwide, FAIRWAYS LOGISTICS is preferred for their professional and efficient transport services. They also offer enclosed car transport for enhanced protection of high-value, classic, luxury, or exotic vehicles.

Key Details:

  • Location: The company is headquartered in Rolling Hills, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2023.

Fairways Logistics review: interstate vehicle transport brokerage

Fairways Logistics Inc. is a US transportation broker used mainly to arrange vehicle shipping between states. This Fairways Logistics review covers brokerage and dispatch coordination rather than transport performed by a company-owned truck fleet. Current FMCSA records list Fairways Logistics under USDOT 4086494 and MC-1555796 with active broker authority for property except household goods. The federal snapshot records zero power units and zero drivers, which confirms that the company’s role is to arrange transportation with independent motor carriers.

Services and how Fairways Logistics works

Customers request a quote using the vehicle, pickup location, destination and target dates. The broker then seeks an authorised carrier willing to accept the shipment and coordinates pickup and delivery. Public company descriptions focus on nationwide auto hauling and vehicle-shipping brokerage rather than household-goods moving.

This structure matters because the carrier assigned to a booking is the company that physically handles the vehicle. The carrier’s operating authority and cargo insurance therefore apply to the actual transport, while Fairways Logistics manages the broker transaction. FMCSA first granted the company property-broker authority in June 2023.

Pricing, payment and important customer terms

Vehicle transport does not have a fixed nationwide tariff. Price depends on distance, vehicle size and condition, open versus enclosed transport, route demand, pickup window and the amount a carrier will accept for the load. The company’s current website is not reliably accessible through public indexing, so a universal deposit percentage, cancellation fee or refund timetable cannot be verified from its own live terms.

Federal records are clearer about the regulatory position: Fairways Logistics is an active broker, not a motor carrier, and its authority excludes household goods. Current FMCSA-derived records also show an active $75,000 broker surety bond. For an individual shipment, the binding amount, broker fee, carrier balance, cancellation rules and any deposit conditions are therefore those written into the customer’s specific order or broker agreement rather than a single public rate schedule.

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Customer reviews

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  • M

    Monica Kowalski

    1 reviews

    Solid broker style service

    Honestly, the quote came back the same afternoon with base line-haul, liftgate, and possible detention explained. Communication was steady by email and a quick call. Pickup ran 30 minutes late, but the driver scanned the BOL and POD hit my inbox next day. Clear, competent work.

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  • A

    Andy Rachleff

    1 reviews

    Reliable and straightforward

    From the first quote to delivery, I felt reassured. Pricing matched what was sent, and tracking updates showed each handoff. No drama, just a clean move for our pallet.

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  • R

    Rob Butler

    1 reviews

    Quick start for freight quotes

    Signup was simple and fast. I filled the request form, picked LTL, and got a clear estimate with accessorials listed. Dashboard felt clean, and the tracking link worked without fuss. Nice touch having the bill of lading auto generated for print.

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  • A

    Anonymous

    1 reviews

    United States

    Stay far far away from this company

    The so-called Jacksonville FL office is operated out of a personal residence. After 2 weeks, 48 emails, numerous texts I cancelled. I cancelled because of consistently being given the run away from ****. The company in FL under the manager **** (yeah right) CAN NOT be trusted. I’m waiting on my 100% refund in what they emailed would be 5,6 7 working days well we will see.

    Pros

    • None

    Cons

    • Too many to list

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  • P

    Patrick

    1 reviews

    Solid coordination, clear fees

    Requested a truckload quote with liftgate. FairwaysLogistics.us laid out line-haul and accessorials plainly. Pickup window held, driver called ahead, and POD was uploaded same day. One access delay added a small fee, which they explained before billing. Professional and predictable.

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  • C

    Christophersmith

    1 reviews

    Driver call sealed confidence

    Hearing the driver confirm the dock door number right before arrival calmed me instantly. No scrambling. Just a clean delivery.

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  • D

    Douglas J.

    1 reviews

    Quote questions answered fast

    Support replied in under 15 minutes, explained fuel and liftgate fees clearly, and updated the quote. Friendly and accurate. Shipment went out same day.

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  • E

    Eric

    1 reviews

    Smooth LTL coordination

    From quote to POD, the process was tidy. They clarified accessorials up front and scheduled pickup within the window I gave. Tracking updates matched milestones, and the consignee confirmed liftgate service without surprises. No damages, paperwork accurate, and invoicing matched the rate con.

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  • R

    Rob Butler

    1 reviews

    Kept freight moving

    Booked an LTL pickup and they communicated ETA changes without me chasing. Paperwork was clean and the receiver signed off without a hiccup.

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  • C

    Christopher A Berland

    1 reviews

    United States

    Good experience

    I engaged with these guys to ship my car knowing that they are a broker and brokers all work the same way: they post your vehicle to an online board and drivers bid on the pick up. So, you do need to realize that they quote you a low price to get you engaged and then there is a high likelihood that price will go up since the brokers have little control over what price the driver will do the work for. That said, when it didn't work our for me, they did promptly process a refund of my deposit without giving me a hard time. I thought that was very professional.

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  • A

    Anonymous

    1 reviews

    United States

    Bait and switch.

    Quoted me $475 for my transport then started to send me offers for carriers that could do it for $1200. Finally got somebody who could do it for $950 but had less than 24hr notice. When I asked what time the pick up was, he told me 2 to 3 PM. But told the transport company between 5 and 6pm or the following day! Which was ridiculous because the vehicle was not at my residence. It was out of state and I had to travel an hour and a half to get there and they knew that. They also knew my vehicle was not drivable. But they failed to tell the transport company. The communication between fairway seemed very courteous initially. But in terms of well communicated information that was the same between all parties. It was inaccurate. So overall my expertise was very poor! I didn’t realize it was a broker, which should be fine if they could’ve upheld the price they quoted me. So if their price seems too good to be true, it is!

    Pros

    • Courteous prompt email replies

    Cons

    • Couldn’t provide service at quotes price.
    • Failed to communicate the same information to all parties.
    • Failed to pass on important information to drivers

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  • H

    Hector Martinez

    1 reviews

    United States

    Shipment of 2022 Corvette with ****

    I shipped my 2022 Chevy Corvette in an enclosed trailer with **** from ****. Before booking the order, I had a long discussion with him and felt very pleased and relaxed with his communication. He provided great satisfaction and gave me an excellent overview of the industry and the process. Just two days after booking, my car was safely transported from Florida to Texas. **** is truly a gentleman. I had read negative reviews about some transport companies, but I chose to book with **** because he had none and I’m glad I did. Even though he represents the same industry, he stands out for being very professional, well-trained, and fully aware of what his clients need. I’m a regular shipper, and I know how rude some brokers can be, but **** was calm, polite, and soft-spoken throughout. I really appreciate his communication and work ethic. He honored his quoted price and delivered exactly as promised. I would definitely recommend him to everyone.

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  • N

    Nilesh Kumbhar

    1 reviews

    United States

    Great Car Shipping Service!

    I had a very positive experience with Fairways for shipping my car. The whole process was easy and clear from beginning to end. The staff were polite, helpful, and kept me informed during pickup and delivery. My car arrived on time and in excellen condition.

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  • R

    Ronald Young Jr.

    1 reviews

    United States

    Mike Anderson did a really good job.

    This was my second time using his help for transport needs. The service was quick and smooth. My car was picked up in one state and arived in another the same day. I highly suggest Mike for your needs!

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  • m

    makaino joseph

    1 reviews

    United States

    Always a good experience with Fairways Logistics

    Always a good experience with Fairways Logistics, very reliable and affordable. They handle things fast and make shipping simple. Highly recomended for anyone needing help.

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  • D

    Denise A.

    1 reviews

    United States

    Roger Gill has been a great agent

    Roger Gill has been a great agent He kept in touch with me all the time From beginning to finish he offered really good customer servise

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  • M

    Mahith Dudipala

    1 reviews

    United States

    I want to really praise Mark from Fairway Logistics

    I want to really praise Mark from Fairway Logistics for his polite and convincing communication. He made me feel important as a client, and I really value his effort and help. If I could give more than five stars, I would gladly give him ten. Thanks a lot.

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  • M

    Milen Perez

    1 reviews

    United States

    Really good company to work with

    Really good company to work with, Frank handled everything very quick and simple, highly recomend, will definitely work with them again 💯

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  • A

    Abilashrao Joseph

    1 reviews

    United States

    Just to be honest, try not to rely on the first price

    Just to be honest, try not to rely on the first price quotes for your car shipping. Fairway logistics team did a decent job finding me a driver at a fair price. Communication was very good at times. I give 5 stars because they were clear and open. Big thanks to the driver and Nick, they both did a great job. I will surely use this service agian.

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  • C

    Curtis Rogers

    1 reviews

    United States

    SCAM!!

    *SCAM ALERT* The positive reviews they have MUST be fake or from friends and family members! Firstly, they are NOT a transport Company they are BROKERS for a network of a 100 different transport companies! They take your $300 deposit and tell you the remaining balance will be paid upon car delivery. This is FALSE! The $300 is not a deposit it’s a brokers FEE! When they assign your car to a transporter, you have to pay the actual transporter also! so in reality, you’re paying TWICE! The guy who comes to get your car can’t speak English and arrives hours, sometimes days late! Then when he delivers your car, he’ll be days and hours late again! I shipped 3 Mercedes Benz’s from Chicago to Florida. All 3 arrived damages! One has a broken control arm and a flat tire. The other 2 have dings and scratches they didn’t have when I gave them my cars! Then they scam you a third time with that price! I went from paying a $300 deposit with a remaining balance of $725 to having to pay an extra $1100 which they then changed to $1200, then $1300! I was told 3 different prices. This is why it’s best to not use a broker! There will be money disputes! I contested the first $300 successfully but then I was told I can’t get my cars until I Zelle the owner back the $300 I got back from the contest! After this, the transporter changed his price from $1100 to $1300! They are a scam organization! Stay away!!!

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  • A

    AA LLC

    1 reviews

    United States

    They make sure everything is ready before pickup.

    They make sure everything is ready before pickup. The price was fair and delivery was on time. My agent was Eric. I highly recommend Fairway Logistics.

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  • O

    Om N.

    1 reviews

    United States

    A last minute problem came up, and I needed to find a Car Transport fast

    A last minute problem came up, and I needed to find a Car Transport fast. Harris was the person who made this whole process easy for me. I would suggest Harris if you deal with Fairways Logistics!

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  • T

    Tahira Ilyas

    1 reviews

    United States

    This is my third time dealing with Mr Danial and everything went very easy.

    This is my third time dealing with Mr Danial and everything went very easy. He gave me great advice and is really trustworthie and supportive.

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  • A

    Alina Neyman

    1 reviews

    United States

    I had a very good experience with Chris!

    He assisted me with arranging the transport of my car from Los Angeles to Dallas. The whole process went easy from beginning to end—he was quick to respond, honest, and found me a trustworthy carrier who arrived on time and kept the car in perfect shape. I liked their clear communication and professional approach all the way. Definitely recommend!

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  • J

    Jaydeep Khatri

    1 reviews

    United States

    This company really cares about their clients.

    This company really cares about their clients. Daniel was super quick to reply and focused on what we needed. We strongly suggest using him to move your car with confidence.

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  • D

    Dixon Grant

    1 reviews

    United States

    Ben Marshall got my Tesla picked up fast

    Ben Marshall got my Tesla picked up fast, in just a day. I got it 4 days after that. The driver did a good job and let me know when he’d arive. Ben checked in later to see if all was good. The cost was less than other offers I got by about 100-300 bucks. I’d for sure use Fairway logistics again and tell others about them. Thank you BEN!

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  • O

    Osamakon O

    1 reviews

    United States

    Abraham Cole helped me a lot with my car shipping.

    Abraham Cole helped me a lot with my car shipping. The process was simple, and I got all the details I needed from start to finish. I will surely suggest them to others and use their service again if needed.

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  • A

    Anwar

    1 reviews

    United States

    Not long ago, I dealt with Lucca Miles

    Not long ago, I dealt with Lucca Miles for moving my 2012 Honda civic. He was very professional and helpful. I suggest everyone use him for car transport.

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  • D

    Dispatch Support

    1 reviews

    United States

    Really good team, glad to work with them

    Really good team, glad to work with them, mostly Chris Martin he's the nicest person ever and very profesional.

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  • T

    Tahira Ilyas

    1 reviews

    United States

    Mr Daniel and Ben Marshall really helped out.

    Mr Daniel and Ben Marshall really helped out.I went with this company and they give great service,my time with them is good they are very trusted and give quick safe delivry.

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