Reviews Summary

Dxsabers.com has a 3.3 - star rating from 7 reviews, indicating a low level of customer satisfaction!

5 stars
4 Reviews
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3 Reviews
Rating (1.0)

About company

This company specializes in crafting exceptionally high-quality and durable dueling lightsabers, recognized as the best worldwide. Their mission is to make these top-tier lightsabers accessible to enthusiasts of all affiliations, including Jedi, Sith, and Grey, without breaking the bank. The company prioritizes customer satisfaction and maintains open channels of communication through email and social media to assist and engage with their clients. They consider it an honor to serve their customers, ensuring they can always wield the force with their lightsabers. For lightsabers that truly shine, look no further.

Key Details:

  • Location: The company is headquartered in KING OF PRUSSIA, United States.
  • Founders: Dxsabers was founded by Paul P Doghramji Jr.
  • Foundation Date: The company was established in the year 2020.

Customer reviews

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(5.0)
I got a Luke Skywalker's lightsaber from them
by Trent

I got a Luke Skywalker's lightsaber from them at Zolocon in Warminster Pennsylvania. The saber is really good quality and very sturdy. It has lots of cool features like changing the blade color, changing the sound effects, and even playing some songs!! I also got a free Mystery saber with my purchase which is awesome!! Since it was the end of the day at the comicon they had run out of saber blades, but that was okay because I was able to get in touch with their very friendly and understanding customer service worker and I was sent my blade promptly. I am super happy with my purchase and experience, would definitely buy from this company again!!

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(5.0)
Such a great saber company
by Chloe

Such a great saber company with awesome customer service and really nice owners. My Sith Rey lightsaber is amazing!

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(5.0)
Got a saber at comicon.
by Daniel

Got a saber at comicon. I'm pretty happy! Good customer service and saber's well made! Recommend these guys.

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(1.0)
Purchased a saber from their
by Anonymous

Purchased a saber from their website a few months back. Unfortunately, it's in bad shape – completely broken. Despite sending three emails, there's been zero response. In the lightsaber community, they've got a not-so-great reputation as a potential scam site and a big drop shipper.

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(1.0)
I encountered the owner of this company
by Mata

I encountered the owner of this company at an event in Mesa, Arizona, and initially found him to be amiable and seemingly concerned about customer satisfaction. However, our experience with this company swiftly soured, revealing it to be a deceptive operation. Despite some attendees leaving content with their saber purchases, my wife and I were not as fortunate. My wife acquired a Leia saber, while I invested in a substantially more costly Dark Saber. Regrettably, both purchases proved to be riddled with significant issues, rendering them unsuitable for sale in our collective opinion. The Leia saber exhibited multiple missing screws, stripped threads in various areas, and an emitter on the brink of detachment. On the other hand, my Dark Saber encountered persistent malfunctions such as random shutdowns, unpredictable profile switches, and a plethora of sound-related problems. Furthermore, both sabers displayed subpar machining, sharp edges, and an overall cheap feel. The owner's absence on the subsequent day of the event raised suspicions about the quality of the products being peddled. Another saber vendor, taking note of our dissatisfaction, assumed responsibility for addressing our concerns and provided us with the owner's contact details. Unfortunately, our attempts to communicate with the owner through emails have gone unanswered, cementing our decision to sever any future dealings with this company. Regrettably, we only became aware of this information through our fellow saber community members, and we deeply lament not having access to this knowledge earlier. In summary, our encounter with this company was overwhelmingly negative, and there unquestionably exist superior, genuinely customer-centric saber vendors in the market.

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(5.0)
This is hands down
by Tanner D

This is hands down the best saber we've ever owned! It's evident that the company is dedicated to ensuring the product's quality and the overall experience are top-notch. We purchased it at a convention and have been using it for various purposes, including display, dueling, and even for home security!

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(1.0)
I placed an order for a lightsaber
by John P

I placed an order for a lightsaber, specifically Luke's episode 6 lightsaber. I waited patiently for months, but when it finally arrived, it was the wrong saber. I decided to keep it since I had already waited for so long. However, it stopped working, so I reached out to customer support and sent it back in the beginning of May. They told me I would get it back in July, but when I inquired about the status in August, there was no update. I asked again in September, and still nothing. I followed up once more, and there was some initial confusion, but they assured me they would resolve the issue the following week. It's been a week, and I haven't received any response. I hope this review gets their attention so I can finally receive the product I paid for. I must say, though, this company does make great sabers.

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