Dreamrooma.com

I placed an order for the Pelicans (NBA) Rug on November 24, 2023. Despite the anticipated delivery, the rug failed to arrive by December 20. In an effort to address the issue, I reached out to customer service via email. Their initial response directed me to a shipping timeline provided by "17Track," indicating that the item was supposedly delivered to my city on December 12, though no specific address was specified. Expressing my concern that I hadn't received the rug and highlighting the absence of any delivery evidence on my doorbell camera, I replied to their email. The subsequent response advised me to contact my "local carrier service," leaving me uncertain about the course of action. As a result, I find myself in a predicament, without the rug that was intended to be a Christmas present for my son.

Oh my goodness, I couldn't believe it when the quilt arrived with such a glaring mistake. Instead of SEABEES, it boldly proclaimed SEAREES! It was quite the head-scratcher, and I was initially taken aback. Fortunately, the gift was intended for a friend with an excellent sense of humor, and he took it in stride. Despite the misspelling mishap, the quality of the quilt itself was commendable, but it's hard to overlook such a fundamental error. While it did bring a good laugh, I can't help but feel a bit disappointed by the oversight. Nonetheless, the recipient's reaction turned what could have been a disaster into a memorable moment.

Ordered two months ago and still no product. It was supposed to be a gift but the date has already gone by. Couldn't get a reply on time. Emailed them a week ago and still nothing back. Feeling scammed and really mad and annoyed. Be cautious with this company. If my order doesn't arrive, I demand my $130.00 back. Finally got a reply.

DON'T ORDER FROM DREAMROOMA Ordered on July 25. Got email stating rug shipped Aug 1 w/ USPS tracking. Its now Aug 23 and Post Office is telling me package doesn't exist, anywhere. Tried contacting Dreamrooma. No response. I have learned that if a company doesn't take PayPal, it is likely a scam.

Ordered a rug from Dreemrooma, but the experience was disappointing. The delivery stretched over a month, and what we received hardly qualifies as a rug—it's more like a non-slip blanket. The company's assertion of offering "high quality" is far from the truth and seems misleading.

Ordered bedding set 2 weeks ago, but no response or email received. The tracking number provided is not valid, and the phone number listed doesn't work. Extremely frustrated with the lack of communication, especially considering the cost. Disappointed with the overall experience.

Purchased this for my kid's birthday. Chose quick delivery, and it arrived faster than expected. Pretty rug, matches the picture, and super soft. Was concerned it had wrinkles at first, but they smothed out after about a week. He adores the rug, to say the least!

Great rug, color matches the picture, very comfy. Initially, I got part of the order missing, but after contacting customer service, they sorted it out quickly and delivered the rest of my order as they said they would. I value their service.

I must say I'm impressed. With 3 puppies, washability is crucial. The emerald color is my favorite, and after 2 washes, it still looks like new. It's soft, thin (like most washable rugs), and it stays put, which is a big plus for me.

Had a good time with a rug buy. Driver delivered it wrong but Dreamrooma support helped me find it. Package was taken, but they aided in getting a new one. Quick replies, kind help. Will buy again. Shipping was faster than expected!

I must express my deep dissatisfaction as I haven't yet received the item I purchased. This experience has left me quite disappointed, and regrettably, it has shaken my confidence in considering future orders from your company.

The carpet is an amazing addition to my living room. Once my son spiled coke but there remained no stain after washing. The design is also customized, so impressed to see how it was resembled. It has passed my quality test!!

I bought a big rug for my washroom. It's lovely. The colors are rich. The description mentioned grey, but it's actually black mixed with light beige. It has warmer shades. Fits perfectly with my decorations.

Da fabric is soft, and acceptible thin for a washable rug. It came vaccum sealed, so there were many creases. So I washed/dried it. Creases got better, might be better to wash than lay flat to dry.

I got a blanket for my boyfriend's birthday, and they really made it with the Darth Vader sketch he asked for. The colors are soft but good. It's also light and easy to clean.

The quality is unbeatable, and it looks even better in real life. It's so luxurious and comfy, I never want to get out of bed. Highly recomend treating yourself to this set!

The material's really soft, and the design's unique and fits my room. It totally changed how my bedroom looks. I strongly suggest getting this set for a good night's sleep.

Absolutely adore my Jaws Art Rug H1410 Movie Floor Decor! It's just what I needed to go with my new Jaws Pinball machine in the living room. Great addition to the decor!

I recently got a rug from this store and I'm thrilld with it! The qualit is amazing, and it came quickly. The rug really ties the room together and adds a cozy vibe.

The materiel is super soft, and the design brings a hint of elegance to my bedroom. It's like snoozing in a luxury hotel every night. Best choice!

Redecorating my house and the colors of this rug are just what I expected. Thick enough under feet and a pretty good non-slip backign as well.

DreamRoomA really looked after me and refunded me for a rug that came in damaged. I'll be ordering from them again! Thanx!

The delivery turned out disappointingly tardy, despite shelling out extra for speedy shipping. A bit disappointing...

The carpet isn't a classic, woven rug, but more like a printed, cushy material. Still, it works and looks nice.

The color of my item wasn’t exactly what I expected, but the customer service was very helpful and attentive.