Visit write review

DoctorSim.com Reviews - 234

3.2

64

of reviewers recommend

doctorsim.com
Read reviews

Business information

Category:

Software

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

DoctorSim.com is 337 out of 393 best companies in Software on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By location relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

DoctorSim.com has a 3.2 - star rating from 234 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    50%

    113 reviews

    113 reviews

  • 4 stars

    6%

    16 reviews

    16 reviews

  • 3 stars

    2%

    5 reviews

    5 reviews

  • 2 stars

    4%

    11 reviews

    11 reviews

  • 1 stars

    38%

    89 reviews

    89 reviews

  • Reviews from other countries:

  • R

    Rebeca Alvarez

    1 reviews

    Guatemala

    I was really unsure about

    I was really unsure about trying this service, but you guys totally blew me away! The speed was incredible, and the customer service? Just fantastic. It felt like they genuinely cared about my needs. This is definitely my go-to from now on. Keep up the great work!

    0 comments

    Replying to Rebeca Alvarez

    The comment must be at least 10 characters.

  • R

    R. Hudson

    1 reviews

    IMEI check en unlock simpel

    DoctorSim.com leidde me stap voor stap door IMEI-check en ontgrendeling. Bestellen en statusupdates waren helder, met duidelijke instructies per toestel. Account aanmaken was niet verplicht, maar handig voor opvolging. Binnen de beloofde tijd klaar.

    0 comments

    Replying to R. Hudson

    The comment must be at least 10 characters.

  • D

    Douglas J.

    1 reviews

    Unlock für reise genutzt

    Für eine Reise wollte ich mein altes Phone entsperren. Ablauf: IMEI prüfen, passende Option wählen, zahlen. Statusmails kamen, Code geliefert, Eingabe nach Anleitung klappte. Gut erklärt, keine Bastelei am Gerät.

    0 comments

    Replying to Douglas J.

    The comment must be at least 10 characters.

  • J

    Jacky Harison

    1 reviews

    Imei-check schnell erklärt

    Der Check-Bericht kam in Minuten und war klar formatiert. Meine Frage zu Blacklist-Status wurde verständlich beantwortet. Anliegen gelöst, fairer Ton.

    0 comments

    Replying to Jacky Harison

    The comment must be at least 10 characters.

  • S

    Sadik wedrogo

    1 reviews

    Ghana

    I got these Binance gift

    I got these Binance gift cards, thought it would be a breeze, but nope! After paying through my bank, DoctorSIM wanted me to verify my ID. Problem? My passport expired. I emailed support with all my details, even sent a video with my birthdate and passport image, plus the transaction ID. And now? Just waiting for verification from the payment method issuer. It's been radio silence since, and my money—$90 twice—is stuck, can't access it. Really need my crypto for business, this delay is a big hassle. Just hoping for some quick assistance to sort this out. Order ID: 6074216, Order ID: 6074370.

    0 comments

    Replying to Sadik wedrogo

    The comment must be at least 10 characters.

  • N

    Nicholas

    1 reviews

    Trinidad and Tobago

    Had a bit of a

    Had a bit of a hiccup with my payment, something about it being pending or needing more time. Was really frustrated at first, but their support team was super helpful. They didn't just leave me hanging – they actually gave me a refund and even added some credit to my account for another unlock. Totally wasn't expecting that level of service. It's clear these guys are legit, definitely not a scam. If you run into any issues, their support's got your back. Overall, pretty impressed with how they handled everything.

    0 comments

    Replying to Nicholas

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • A

    Abram

    1 reviews

    United States

    I recently tried out DoctorSim,

    I recently tried out DoctorSim, and I gotta say, it went pretty well. The whole process was pretty smooth, and I didn't have to wait long for the verifications. Their customer service was on point too, always quick to respond and really helpful. It was nice to see them take the time to make sure everything was legit before finishing up the transaction. Overall, I'm happy with how things went. Thanks, DoctorSim, for making it easy!

    0 comments

    Replying to Abram

    The comment must be at least 10 characters.

  • L

    Lana Dente

    1 reviews

    Warten auf code nervte kurz

    Als der Timer im Dashboard stand und nichts passierte, wurde ich nervös. Zwei Stunden später kam der Code doch. Erleichterung, aber ich hätte gern eine genauere ETA.

    0 comments

    Replying to Lana Dente

    The comment must be at least 10 characters.

  • P

    Pete

    1 reviews

    Cambodia

    I was hoping to unlock

    I was hoping to unlock my phone for less than $5 since I needed to use a different SIM card. The premium option was way too expensive for my budget, so that was a bit frustrating. But honestly, doctorsim came through as a really reliable service. They were super nice and trustworthy, which made up for the cost issue. Even though I couldn't go for the cheaper option, I still felt confident using their service. If you need to unlock your phone and want a trustworthy option, I'd still recommend doctorsim despite the price.

    0 comments

    Replying to Pete

    The comment must be at least 10 characters.

  • C

    Cemal Guler

    1 reviews

    Belgium

    I'm really frustrated

    Hey docorsim, I'm really frustrated right now. I placed 9 orders and it’s been over a day, still nothing. I even sent proof from my bank to show I paid, but no response. It's ridiculous to wait this long when it says on your site that it should be quick. I need my orders immediately. My order IDs are 6082729, 6082734, 6082736, 6082738, 6082740, 6082742, 6082745, 6082747, and 6082749. Please, get this sorted fast. I’m starting to lose patience and just want my stuff. Hoping for a quick fix!

    0 comments

    Replying to Cemal Guler

    The comment must be at least 10 characters.

  • W

    Wajid Khan

    1 reviews

    I've been waiting for my

    I've been waiting for my order since October 31, 2024. They said it would take 2 days, but it's already November 4th and still nothing from Doctor Sim. It's frustrating because I was counting on getting my order on time. No updates, no explanations. How much longer should I wait? My order number is 5508591.

    0 comments

    Replying to Wajid Khan

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • R

    Rajarajan Chellamuthu

    1 reviews

    United States

    Real headache

    Wow, dealing with this company's customer support was a real headache. I tried contacting them multiple times, hoping to get some help with their unlock service, but it was a total mess. Every time I tried, the service just kept loading without any progress. They even told me to check my blocklist status before unlocking, which I did. Still, no luck placing an order. It's frustrating because I paid for the blacklist service, expecting things to work smoothly. Honestly, be cautious if you're thinking about using this company. The support seems nonexistent, and the whole process is more trouble than it's worth.

    0 comments

    Replying to Rajarajan Chellamuthu

    The comment must be at least 10 characters.

  • L

    Lukas Zieba

    1 reviews

    Poland

    I tried using this service

    I tried using this service and it was a total nightmare. First of all, it costs way too much, and it takes forever to get anything done. I waited over an hour just to recharge my phone. They claimed they needed more info from me, but then never actually asked for it and just abandoned my order. I sent multiple support requests, like 50 of them, and got no help at all. The service is just terrible every single time, and they charge an arm and a leg for it. It's always the same story – slow, expensive, and totally unreliable. Honestly, it's just garbage. Definitely wouldn't recommend it to anyone.

    0 comments

    Replying to Lukas Zieba

    The comment must be at least 10 characters.

  • c

    customer

    1 reviews

    United States

    I tried getting my phone

    I tried getting my phone unlocked through this service, and it was a bit of a mess. They did manage to find my IMEI info and confirmed my phone isn’t blacklisted, but then suddenly, they asked for more money to actually complete the unlocking. This wasn’t mentioned anywhere when I first paid. Felt kinda shady, like they bait you with one price and then ask for more. Plus, their refund policy is all over the place, making it hard to get your money back if things go wrong. Overall, pretty frustrating experience. Wouldn't recommend if you’re looking for a straightforward solution.

    0 comments

    Replying to customer

    The comment must be at least 10 characters.

  • T

    Thanh Dương Thị

    1 reviews

    Nepal

    Definitely not the kind of experience I was hoping for

    I tried recharging my sim, but the money was deducted from my bank card, and the balance never showed up on my phone. It was frustrating because there wasn't any hotline to call for help. I just kept getting bounced around by an automated AI system, which wasn't helpful at all. All I wanted was to speak to a real person who could actually solve my problem, but there was no clear way to get there. No specific instructions, just endless loops with the bot. It's like they don't really care once they've got your money. Definitely not the kind of experience I was hoping for.

    0 comments

    Replying to Thanh Dương Thị

    The comment must be at least 10 characters.

  • X

    XZT

    1 reviews

    Kazakhstan

    I thought this service was

    I thought this service was great at first, but now I'm just fed up. It's like a rollercoaster - sometimes it's good, sometimes it's just terrible. Started off impressed, but now I'm so frustrated I can't even. Really disappointing. Honestly, even giving them one star feels generous right now. I had to ask for a refund because I felt like I lost money on this. My order number was #5962744 and there was no reply from support for 10 hours! At least I finally got my refund, so I bumped it to 2 stars. But seriously, the inconsistency is just too much.

    0 comments

    Replying to XZT

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • J

    Johny Simps

    1 reviews

    Botswana

    I tried topping up my

    I tried topping up my airtime, and it was a bit of a mess. They sent me a transaction code via email, but the webpage didn’t really emphasize how crucial it was. I went ahead with the transaction and ended up losing the code. Now my transaction’s stuck, and the funds are gone. I’m trying to reverse it, but it’s frustrating. It doesn’t seem like a scam with all the good reviews, but seriously, how hard is it to make sure everything's clear before taking the money? They need to step up their communication game to avoid such headaches for users.

    0 comments

    Replying to Johny Simps

    The comment must be at least 10 characters.

  • M

    Mohammed

    1 reviews

    India

    I tried recharging my mobile

    I tried recharging my mobile, but it's not active. Still, Dr. Sim deducted the amount from my card. I think there should be a warning when you try to recharge an inactive number, something like, "Hey, this number isn't active. Do you still want to recharge? Remember, once you do, the amount won't be refundable." It's frustrating because I didn't get any notice, and now I'm out of money for no reason. This process needs to be more transparent to avoid such issues. I hope they fix this soon because it really makes the experience disappointing.

    0 comments

    Replying to Mohammed

    The comment must be at least 10 characters.

  • C

    Comfort Wesseh

    1 reviews

    Türkiye

    I added 8.04 credit to

    I added 8.04 credit to my account but only got 6.99. Where's my missing 2.03 credit? This isn't the first time this has happened either. It's frustrating to pay for a certain amount and not get it. I just want what I paid for. Can you fix this and give me back my 2.03? This keeps happening, and it's really annoying. I feel like I'm being shortchanged every time I top up. Please sort it out and make sure it doesn't happen again.

    0 comments

    Replying to Comfort Wesseh

    The comment must be at least 10 characters.

  • C

    Caleb Victor

    1 reviews

    Nigeria

    I ordered a code over

    I ordered a code over a day ago and still haven't received it. I emailed customer support, but only got a reply about checking a blacklist, nothing else. Feeling pretty frustrated here. I need that code ASAP and the lack of response is just making it worse. Anyone else had this issue?

    0 comments

    Replying to Caleb Victor

    The comment must be at least 10 characters.

  • F

    FHL

    1 reviews

    Singapore

    I had a frustrating experience

    I had a frustrating experience with doctorsim when trying to top up my CelcomDigi. Their official website wouldn't accept my foreign card, so I found doctorsim through a sponsored ad. The process seemed simple: pay, enter a 4-digit code from your card statement, and receive a 15-digit top-up coupon. But the coupon didn't work. I emailed back and forth with doctorsim, trying both USSD and the app, but nothing worked. My RM100+ vanished, along with an extra RM5 processing fee. In a rush, I googled another option and found Mobilerecharge(dot)com. It worked instantly after entering my card details. Why can't doctorsim be this efficient? Three annoying steps just to fail? Never using doctorsim again. Mobilerecharge(dot)com is the way to go.

    0 comments

    Replying to FHL

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • M

    Maryam

    1 reviews

    United Kingdom

    Frustrating Experience with Top-Up

    I tried to top up my account through a website that claimed it would be simple and immediate. I went ahead and made the payment, thinking everything was smooth. But then, out of nowhere, I was asked for ID verification, which hadn't been mentioned before. So, I quickly sent my ID and completed the photo identification, expecting the top-up to go through. But nothing happened, and the top-up was still on hold. Feeling a bit uneasy, I reached out to customer support at DrSim not just once, but twice, hoping for some clarity or assistance. Unfortunately, I got no response and still no top-up. It was really frustrating and made me question the reliability of their service.

    0 comments

    Replying to Maryam

    The comment must be at least 10 characters.

  • S

    Sam

    1 reviews

    Ethiopia

    I had a pretty frustrating

    I had a pretty frustrating experience with this service. They have this two-step process where first, they charge you for an eligibility check, which cost me $20.95. After that, they send you basic info about your phone's specs that you could easily find on your own. Then, they hit you with a second payment for unlocking the phone, which was another $35. Finally, they tell you the phone can be unlocked with an IMEI number or a USB cable and ask for more money. I drew the line there and didn't pay the third fee. When I asked for a refund, they just sent a bunch of long, automated emails. Don’t waste your time or money on these scammers; all you'll get is a headache.

    0 comments

    Replying to Sam

    The comment must be at least 10 characters.

  • R

    Robin Elliott

    1 reviews

    United States

    I thought I'd give this

    I thought I'd give this service a shot since they promised "instant delivery" on their site. Sounded awesome, right? But then, the paperwork started. They wanted documents, and then more documents, and then, out of nowhere, a bank verification—even though I used PayPal! I mean, come on, isn’t PayPal enough? Instead of the quick service I was expecting, I got stuck in this never-ending cycle of checks and verifications. Days went by, and still nothing. Felt like weeks! It's just frustrating when you're expecting one thing and get something completely different. I wouldn’t want anyone else to go through this hassle, so maybe think twice before jumping in.

    0 comments

    Replying to Robin Elliott

    The comment must be at least 10 characters.

  • S

    Sovanna Kim

    1 reviews

    Canada

    I bought something from doctorsim

    I bought something from doctorsim back in February and it went horribly wrong – never got my money back. Fast forward to December 14, I made the mistake of buying from them again, forgetting it was the same shady site. This time, I bought a Fido voucher, and guess what? They never sent it. They kept emailing me saying it’s on its way, but it never arrived. Total scammers. I’m now contacting my credit card company for a chargeback and filing complaints with their merchant. My husband used to work in law, so we know how to handle this. Their five-star reviews are fake, and they’ve messed with the wrong person. Avoid this business at all costs.

    0 comments

    Replying to Sovanna Kim

    The comment must be at least 10 characters.

  • S

    Salima

    1 reviews

    Bought a gift card yesterday,

    Bought a gift card yesterday, went through all the verifications, and then they hit me with a message saying there’s an issue with the redemption code. Every single moment, the same message pops up, feels like they’re just stalling and holding onto my money. They keep telling me the code isn’t available and they’ll notify me when it is. Reached out multiple times, but no response. It’s frustrating, even my friend had the same issue last week. They seem to be ignoring us and not addressing the problem. Also, noticed they remove negative feedback. Still waiting for my gift card, not happy. Be careful if you’re thinking of using this service.

    0 comments

    Replying to Salima

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • C

    Cemal Guler

    1 reviews

    Belgium

    beware!

    I gotta say, dealing with doctorSIM has been a real rollercoaster. I paid for some gift cards, expecting a smooth transaction, but it's been anything but. I've sent multiple emails, showing them all the proof they need, yet they still haven't sorted it out. It's starting to feel like they're just ignoring me, which is super frustrating. Honestly, I'm at my wit's end. I've tried being patient, but this back-and-forth is ridiculous. If things don't get resolved soon, I might have to take this up with the authorities. I just want what's mine, the gift cards I paid for, without all this hassle. Come on, doctorSIM, make it right already!

    0 comments

    Replying to Cemal Guler

    The comment must be at least 10 characters.

  • S

    Shirley Beagle

    1 reviews

    India

    I thought I'd give this

    I thought I'd give this new website a try, seemed promising at first. Placed an order and waited patiently, but then they hit me with some "technical issues" excuse. They said it would take a bit longer, so I decided to wait it out. But now, it's been a whole 10 days, and nothing has shown up. Feels like they’re just stringing me along. It's really frustrating, and I'm starting to think this site isn't legit. I just wanted my order, but now I'm left with nothing but wasted time. Be careful if you're thinking about ordering from them. It’s been a really disappointing experience, and I wouldn’t want anyone else to go through this.

    0 comments

    Replying to Shirley Beagle

    The comment must be at least 10 characters.

  • J

    Jermaine Clark

    1 reviews

    United States

    I tried using doctorsim again,

    I tried using doctorsim again, hoping they'd improved, but it was a disaster. I placed an order and paid, but hours later, there was no sign of my purchase. It's like my money vanished into thin air. I tried contacting their support, hoping for some clarity, but all I got was silence. It's the third time I've had issues like this with them, and it's beyond frustrating. I just wish I could share the evidence from my chats to show how unresponsive they are. Their service is terrible, and honestly, it feels like a scam. If you're considering using their services, I'd advise you to think twice. They're just not worth the headache.

    0 comments

    Replying to Jermaine Clark

    The comment must be at least 10 characters.

  • J

    Jermaine Clark

    1 reviews

    United States

    Definitely not a site I’d trust again

    I thought I’d try this site to buy a gift card, seemed easy enough, right? Well, it's been 4 days and still nothing. They just won’t send it. I’ve tried reaching out, but no proper response, just excuses. It's really frustrating. I mean, I just wanted a simple gift card, not too much to ask, but here I am, waiting and getting nowhere. It feels like they’re just dodging me at this point. I would suggest steering clear from this site; it’s not worth the hassle or the runaround. Just feels sketchy, like they’re more interested in taking my money than actually delivering on what they promise. Definitely not a site I’d trust again.

    0 comments

    Replying to Jermaine Clark

    The comment must be at least 10 characters.

Rating on other websites

About DoctorSim.com

DoctorSIM is a leading technology company renowned for its diverse savings solutions in the cell phone industry. They have earned their reputation as the world's premier unlocking service provider. Their core mission revolves around bringing clarity and transparency to an otherwise chaotic industry, empowering users to take full control of their cell phones away from network providers and manufacturers. doctorSIM specializes in phone unlocking services, granting users the freedom to operate their devices on any compatible global network, ultimately resulting in long-term cost savings. Their offerings extend to IMEI phone checks, top-up services spanning over 200 countries, tools for bill management and savings calculations, and comprehensive repair services for phones from all manufacturers.

Key Details:

  • Location: The company is headquartered in Boston, United States.
  • Founders: DoctorSim was founded by , .
  • Foundation Date: The company was established in the year 2007.
  • Translation language

Deals & Promo Codes

This brand has no active deals yet. Got one? Share it with the community.