DoctorSim.com Reviews - 235

I rate 10/10 with care, very quick

I rate 10/10 with care, very quick when I add money and most important easy to use. Recharge from South Africa via my PayPal

The team seems very professional, careful, and reliable.

The team seems very professional, careful, and reliable. They reply to questions and give clear details about their services.

Had a similar issue with my previous request

Had a similar issue with my previous request, but I'm giving it another try. Appreciate the fast response. Katrina Perez

Really handy app for recharging your phone when abroad

Really handy app for recharging your phone when abroad, with quick and reliable service that works well in many situations.

Hello good morning I got my phone unlocked

Hello good morning I got my phone unlocked successfully first time doctor SIM team please help me my phone unlocked....

This company is legit

This company is legit. I needed to know the SIM carrrier, paid $3.95 and got the info by email in under an our.

You really see how a company works

You really see how a company works when stuff goes wrong. DoctorSim's help was realy good. Thanks so much!

I’m 100% happy

I’m 100% happy, i got my iPhone 12 Pro Max unlocked in only 3 to 5 hours. Totally real service 100% trustd

Quick and cheap way to top up any sim card

Quick and cheap way to top up any sim card, plus the customer support is very helpfull. Thank you people!

Wow, using Doctor Sim's top-up

Wow, using Doctor Sim's top-up service was such a breeze! I was a bit nervous at first, but honestly, I had nothing to worry about. The whole thing went by so quickly and without a hitch. Doctor Sim really knows their stuff, explaining each step in a way that made everything super clear. It felt like they really cared about making sure I was comfortable and informed. The level of professionalism was top-notch, but it also felt personal, like I was chatting with a friend. I walked away feeling really well looked after. If you’re hunting for a service you can trust, Doctor Sim should be your go-to!

I tried topping up

I tried topping up my account, and I gotta say, it was surprisingly quick and easy. Usually, these things are a hassle, but this one was smooth sailing. I just wish it was a bit clearer about when the process actually finishes and if it went through successfully. It's like, you’re sitting there wondering if you did it right or if you missed a step. Other than that, it was a pretty good experience. No long waits, no confusing steps, just a straightforward process. A little tweak to let us know when everything's all set would make it perfect. Overall, I'm quite pleased with how it all worked out.

I tried setting up

I tried setting up an eSIM and man, what an adventure that turned out to be. The instructions that came with it were ancient, talking about connecting to iTunes. I mean, who even uses iTunes anymore? When I reached out for support, it felt like I was chatting with a broken record—same outdated steps over and over. Frustrated, I decided to visit Cosmote, the provider for the eSIM. Thankfully, they knew their stuff. They handed me the correct instructions, and voilà, it finally worked! It was a bit of a hassle, but at least Cosmote was there to save the day.

I was pretty nervous at

I was pretty nervous at first about loading my Maxis SIM in Malaysia, but I decided to give it a shot and follow the steps exactly. To my surprise, everything went smoothly! It was such a relief when my SIM was finally up and running. I couldn't believe how easy it turned out to be. A big thanks to doctorsim for making the process simple and stress-free. Now I can use my phone without any worries while I'm in Malaysia. Definitely a win in my book! If you're like me and a bit hesitant, trust me, just follow the instructions, and you'll be all set.

i bought binance gift card and pay from my bank

i bought binance gift card and pay from my bank then doctorsim wanted me to show my ID which i tried but my passport was not valid so i wrote to support with all my info and also send them a video where i say my birth date and show my passport photo and the transction id but they only reply that i have to wait for payment method verifcation... after that nothing more 90$+90$ just stuck now... hope someone helps me soon cause i use crypto for work

It took more time than I thought because of some

It took more time than I thought because of some security checks, but in the end, I was happy with the service. It came back with plenty of details. I'm considering trying the unlock feature next since I recently bought a phone that's locked to a carrier, but none of the carriers I've reached out to for an esim say it will work.

i am not purchasing anything i want

i am not purchasing anything i want to ask about network sim unlock my phone is from usa canada and i want to unlock in pakistan for life time use one sim ufone - pta not unlock i just want one sim ufone for life time use reply

This company is alright.

This company is alright. I give it a four star 'cause it hasn't done it yet n I've been waitin' for an hour n there's a payment fee. Idk if it works frl, I feel like I wasted my money but I'ma trust the process.

Loading my own phone was

Loading my own phone was a breeze - no issues there. But when it came to loading my wife's phone, things got a bit tricky. I had some trouble at first, but thankfully, it all worked out in the end.

We highly recomend this company

We highly recomend this company because their prices are fair and better than many others. The service was good and I appreciate the help they gave. Many thanks.

It doesn't work exactly

It doesn't work exactly as described, though I think adding a SIM detection module or something similar would be a valuable addition.

Reliable, a bit of wait

Felt confident using them. Unlock took longer than the shortest estimate but landed within the window. Instructions were simple.

Reliable site for buying giftcards

Reliable site for buying giftcards, However, has been unable to do so since last week due to an "outage" with the card providers. I hope my orders will be fufilled soon. If thats the case, i will update my rating back to 5 stars.

I encountered difficulties during the last two times

I encountered difficulties during the last two times I added funds to my account. I hope you can sort out this problem quickly.

I was a bit hesitant

I was a bit hesitant about this app at first, trying to see if my Samsung is really unlocked. It seems to work with any carrier, but some features aren't acting right. What's strange is that they emailed me saying I've got an iPhone, which is confusing since I'm using a Samsung Galaxy S23 FE. I even gave them my IMEI number, so I don't get how they mixed that up. The whole experience left me puzzled. You'd think they'd get the details right, especially with something as crucial as the device type. Now, I'm left wondering if I can really trust the info they're giving me.

I've topped up five times, each

I've topped up five times, each time with a different email. The first top-up of 5 euros went through, but the following four didn't. I lost about 48 euros in total. I didn't receive any messages, emails, or confirmations. It feels like a scam! If I could rate them 0 stars, I definitely would. I'm utterly disappointed. It seems like some of the reviewers might be fake too. Can't trust them at all!

Absolutely regretful experience!

Absolutely regretful experience! Avoid at all costs. Attempted to recharge my Malaysian Number, went through the entire process, and made the payment. Shortly after, received an email stating a supposed error in the top-up process. To make matters worse, they flatly refused to reimburse my money, asserting they had successfully topped up. Engaged in a prolonged battle, providing evidence through top-up histories and numerous emails to establish they hadn't fulfilled the transaction. Still waiting for my money back. Unpleasant encounter, abysmal customer service, a complete failure in executing their responsibility, and essentially ended up taking my money without delivering the service.

Awfull customer support

I contacted customer support about unlocking my phone, expecting a straightforward solution. Instead, I was charged just for a response saying my phone couldn't be unlocked. It's frustrating to pay for something that didn't provide any real help. I understand there might be reasons why unlocking wasn't possible, but it feels unfair to charge without delivering a service. It left me feeling like I was being taken advantage of. Companies should be transparent about fees, especially when they're not offering a tangible solution. I hope they reconsider this approach and focus on genuine customer support rather than unnecessary charges. It's important to build trust, not create doubt.

As a student, I really

As a student, I really needed an extra $10 to cover my $99 tuition fee. I decided to use a gift card from this company, and that’s where everything went wrong. After topping up my iTunes account with their card, my account got disabled. Now, I can't make any purchases or download apps. It feels like their cards are sketchy, and that’s probably why my account got suspended. I ended up losing $101, which was meant for my tuition. It's really frustrating, and I wouldn’t recommend dealing with them if you don't want to risk losing money. They didn't just cost me $10; they messed up my entire subscription. I'm really upset and can’t see myself forgiving them anytime soon.

I walked into the store

I walked into the store expecting a quick experience. Everything seemed fine until I noticed my balance hadn't updated. The staff was polite but told me there was a system glitch, and I had to wait. Eight hours later, my balance finally showed up. I get that things can go wrong, but it would've been nice to get a heads-up or some sort of contact from them while I was waiting. It's not the end of the world, but a faster response would definitely make things smoother next time. I hope they sort out whatever tech issues they have so future visits are better. Overall, I'm still hopeful for improvement because the staff seemed genuinely apologetic.

Let me tell ya, it's

Let me tell ya, it's a bit of a mess. First, they give you three ways to top up. You think, "Great, options!" But, hold your horses. First, dialing a PIN number? Totally useless. Doesn't work at all. Then there's this support number. You call, and they ask for your mobile number, but it never gets accepted. It's like talking to a brick wall. Lastly, there's the voucher option, but surprise, surprise, that's broken too. And their customer support? Feels like they're running you in circles, always ending up further from a solution. It's like they're pulling a fast one, trying to get your money. Seriously, steer clear of this mess.