Confident triage with smart alerts
Seeing sentiment shifts by topic made me feel in control again. Faster responses, fewer surprises, better week.
United States
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Software
Clariv is 208 out of 337 best companies in Software on RealReviews.io
Clariv.ai is a software company that provides an AI-powered platform for customer sentiment and online reputation management. Its solution aggregates reviews and social media interactions into one dashboard and analyzes them using natural language processing to detect emotions, topics, and trends. Businesses use the platform to monitor brand perception, respond to feedback, and optimize customer experience across multiple channels. The system includes tools for automated sentiment tagging, smart alerts, social media scheduling, and performance analytics. Clariv.ai positions itself as a productivity and decision-support tool that helps teams act faster on real-time customer insights.
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Thomas K.
1 reviews
Confident triage with smart alerts
Seeing sentiment shifts by topic made me feel in control again. Faster responses, fewer surprises, better week.
Peter Clark
1 reviews
Connected reviews in an hour
Plugged in Google and Facebook accounts, and Clariv pulled ratings with topic tags fast. The unified inbox is a life saver. Alerts caught a shipping complaint spike we would’ve missed.
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Karin W.
1 reviews
Real clarity on feedback trends
Setup was light and the NLP themes made patterns obvious across locations. We assigned follow-ups from the inbox and tracked responses. Pricing was a quote, not self-serve, and the brand is young, but time saved on triage is real.
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archid
1 reviews
Smart tool, not a crystal
Clariv flagged our trend line like a pro. It did not read my mind, and that’s fine. Ask good questions, get sharp answers. I’m into it.
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Ruth PJ
1 reviews
From chaos to clarity
Connected our warehouse data and within an hour we had tidy dashboards for churn and ops. Setup guides were short, UI is snappy, and alerts caught an anomaly before finance did. Big thumbs up.
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Mot Ger
1 reviews
Solid insights, mindful rollout
Trial to rollout took two weeks. Data connectors worked as billed, role permissions needed some planning. The explainers on model outputs helped non-technical folks trust results. We hit one sync hiccup that support fixed same day. Worth the effort.
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John Dj
1 reviews
Setup that rewards patience
Sign-up with SSO was seamless. The first dataset connection took patience, but the wizard and examples kept me moving. Charts render fast, and the explain feature is actually useful when sharing with non-analysts.
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Written by the company
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Replying to Thomas K.
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