Reviews Summary

Cheap Flights Fares LLC has a 4.6 - star rating from 11 reviews, indicating a high level of customer satisfaction!

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10 reviews
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Rating (1.0)

About company

CheapFlightsFares.com is an online travel agency that offers discounted flight tickets, hotel bookings, and car rentals. The platform aims to provide affordable travel options and easy online booking for customers. While some users have praised the reasonable prices and ease of booking, others have reported issues with customer service and ticket confirmations. The company offers 24/7 customer support to address queries and resolve problems. Despite mixed reviews, CheapFlightsFares.com continues to serve travelers looking for budget-friendly travel solutions.

Key Details:

  • Location: The company is headquartered in Cleveland, Ohio, United States.
  • Founders: Cheap Flights Fares LLC was founded by Dishant Khanna.
  • Foundation Date: The company was established in the year 2014.

Customer reviews

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avatar
(1.0)
Today I reached out to cheap flights fare to change

Today I reached out to cheap flights fare to change my ticket due to serious health issues, but the agent named Hazel told me it wasn’t possible and that I had to pay $350. I spoke with the airline, and they informed me that changes could be made without fees. Unfortunately, since I didn't book through them, I have to deal with this agency. It's common knowledge that airlines are obligated to allow changes for serious medical situations, but this agency seems to be trying to profit and charge me extra. Their customer service is the worst; they don’t understand anything. I wouldn’t suggest using this agency. They are scammers.

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(5.0)
Cheap Flights Fares is true to its name!!

I was wondering whether to book with this site or not since the fares they were quoting for my return trip were cheaper than what many others were offering! I checked their reviews on social media platforms and found these to be satisfactory. Even a check on whether it is legitimate business entity or not proved to me that this is genuine. Therefore, booked online with them, partially skeptical in beginning. However, it was when the check in was completed and i got the boarding pass that all fears seemed totally unfounded.

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(5.0)
Denzel went above and beyond to assist

Denzel went above and beyond to assist my spouse and me with our flight booking. He is a fantastic representative. One of the most patient and helpful reps I've encountered. Very courteous, respectful, and he genuinely seemed to care about our needs. Denzel deserves a better salary for his great customer service. If you need assistance, Denzel is the one to go to.

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(5.0)
Karen really helped me get through it.

Karen really helped me get through it. Things didn’t start off well. I ended up booking a pricey one-way flight when I thought it was a round trip. And then, as expected, I couldn’t find an affordable return flight. Karen did all she could to assist and stayed patient with me through my issues and decisions. Appreciate it, Karen. Hope I made the right choice!

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(5.0)
Scout (through Chat) was extremely helpful

Scout (through Chat) was extremely helpful, as I was quite anxious about a flight I believed I had booked earlier today. He was detailed and patient, and informed me about how the flight change would proceed. Since I don't travel frequently, his method made me feel quite at ease.

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(5.0)
What began as a poor experience caused

What began as a poor experience caused by a mistake I made was fixed quickly and effectively. Lauren Smith, Customer Service Rep, did a great job resolving my issue. She provided phone calls, emails, and more, giving very helpful personal service.

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(5.0)
I accidentally booked my ticket for the wrong

I accidentally booked my ticket for the wrong date and quickly reached out through chat. SCOUT was available and assisted me in adjusting the ticket to the correct date with no extra fees. He was very patient and supportive.

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(5.0)
Prices are always good, and your service is helpful

Prices are always good, and your service is helpful, which I really like. When I search for flights, I always check your site first. Thanks a lot. I’m a frequent customer, please give me a special deel or offer.

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(5.0)
My involvement today was due to your custumer

My involvement today was due to your custumer service rep, calld "AfroJack". He was great cause he listen, got what I needed and worries, he was calm with me, and did not try to sel me what I didn't need.

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(5.0)
I called cause at first my e-ticket

I called cause at first my e-ticket hadn't arrived but when Wade answered, he quickly fixed it and found my ticket. that's real service.

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(5.0)
I entered the wrong email address by mistake

I entered the wrong email address by mistake, and Scout handled the issue promptly. Their service was very efficient and reliable!

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