Read 6 Real Customer Reviews of Cerity.com

Business information:

[email protected] https://cerity.com/ +1 844-423-7489

United States 2705 Bee Cave Road, Suite 320 Austin 78746

Reviews Summary

Cerity.com has a 3.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars

3 Reviews

4 stars

1 review

3 stars

0 Reviews

2 stars

1 review

1 stars

1 review

About company

Claiming to be a faster and more cost-effective workers' comp insurance provider, they leverage a century of experience for seamless service. Sign-up or switching is completed within minutes, eliminating document waiting times. The platform boasts expert assistance, ensuring intelligent pricing across 115+ industries and expanding. Founded by a company with a track record of insuring over 100,000 small businesses, their expertise underpins a commitment to efficiency and affordability. With a focus on swift processes and competitive pricing, this workers' comp insurance provider positions itself as a reliable choice for businesses across diverse industries.

Key Details:

Location: The company is headquartered in Austin, United States.
Founders: Cerity.com was founded by Kurt Miscinski.
Foundation Date: The company was established in the year 2009.

Customer reviews

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(1.0)

The company recently updated

by Amy March 17, 2024

The company recently updated their portal, causing all accounts on automatic draft to switch to paper check payments. Unfortunately, we were not notified of this change until we received a cancellation notice in the mail. After contacting the office, we learned about the new inconvenient payment procedure and promptly sent out the checks. We also had to make a call to add a COI, only to find out that both of our policies were canceled due to non-payment. When we inquired about the payments we had sent, which had been cashed, they claimed they were applied, which didn't make sense to us. Additionally, they refused to issue a refund until after the yearly audit. Despite being long-time customers with no claims, we were disappointed by the treatment we received. Therefore, I cannot recommend this company.

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(2.0)

The company's recent changes to their portal

by Ashley April 1, 2024

The company's recent changes to their portal caused inconvenience for us. They switched to paper check payments without informing us beforehand. Consequently, we received a cancellation notice in the mail. After contacting them, we learned about the new protocol and sent the checks. Adding insult to injury, when we called to add a COI, we were informed that both our policies were canceled due to non-payment, despite us sending and them cashing the checks. It doesn't add up. Moreover, they refused to refund the money until after the yearly audit. We've been loyal customers for years with no claims, yet this is the treatment we receive. Not recommended.

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(4.0)

As a new client, I feel a bit lost.

by B Riley April 3, 2024

As a new client, I feel a bit lost. There should be more help for newbies like me. I tried to log in and enter my payroll for worker's compensation, but I couldn't find where to do it. I did get a fast email response, but it was kinda unclear.

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(5.0)

Fast and easy

by Anonymous April 13, 2024

Fast and easy appli-kayshun! The website was easy to maneuver and understand. Everything was fast and the prices were affordable and beat every quote I received prior.