Reviews Summary

Pronto Insurance.com has a 3.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
4 Reviews
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1 stars
2 Reviews
Rating (1.0)

About company

Pronto Insurance, headquartered in South Texas, has consistently delivered high-value insurance products marked by competitive pricing, superior claims management, and outstanding customer service since its inception. With a robust presence in the market, Pronto strategically operates through captive agencies, independent agents, and franchise locations across the state of Texas. The company's commitment to excellence is reflected in its widespread network, ensuring accessibility and reliability for clients seeking comprehensive insurance solutions.

Key Details:

  • Location: The company is headquartered in Brownsville, United States.
  • Founders: Pronto Insurance.com was founded by Rafael Varela.
  • Foundation Date: The company was established in the year 1997.

Customer reviews

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(5.0)
I was a walk in cleint.
by Anonymous

I was a walk in cleint. Started serching for a quote right away. I had one off my registation on me and the other at home and o was able to get both insured the same day with an affordable price.

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(5.0)
I popped in without an appointment.
by Anonymous

I popped in without an appointment. Quickly got a quote. Had one car rego with me, other at home. Got both insured same day for a good price.

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(5.0)
Working with Isabella is always
by Collie

Working with Isabella is always a good experience. She's very helpful and always attentive to our needs. We are very happy with her.

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(5.0)
Dealing with Isabella is consistently positive
by PORFIRIA

Dealing with Isabella is consistently positive; she's helpful and attentive to our requirements. We're pleased with her assistance.

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(1.0)
Pronto insurance seems to be aiming to cheat you.
by Richard F

Pronto insurance seems to be aiming to cheat you. They mistakenly used the wrong card information, resulting in my policy being canceled before it even began. I'll investigate to find out who's at fault because now I have to restart and pay someone else for a policy. I'm considering legal action against everyone involved. It feels like they're trying to take advantage of me.

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(1.0)
Pronto Insurance keeps sneaking
by Kristie

Pronto Insurance keeps sneaking strangers onto my policy without asking, and if I don't pay for them, they threaten to cancel my coverage. They're even sending scary texts and emails. I don't know these people at all, and it's totally unsafe to share personal info like that. They don't know me from Adam—I could be anyone, even a hacker! What kind of business pulls stunts like this? I bet the Texas Department of Insurance will have a field day with my complaint.

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