Reviews Summary

Cduniverse.com has a 3.9 - star rating from 19 reviews, indicating a low level of customer satisfaction!

5 stars
12 reviews
4 stars
1 review
3 stars
2 reviews
2 stars
1 review
1 stars
3 reviews
Rating (1.0)

About company

Founded in 1996, CD Universe has become a prominent online retailer, catering to a global audience with its vast collection of domestic and imported music CDs, movies, and video games. The company stands out for its commitment to everyday low prices and an unparalleled product selection. CD Universe has consistently earned accolades for its exceptional customer service and satisfaction, including prestigious awards like the Bizrate Circle of Excellence. Additionally, the company boasts top customer ratings on popular platforms such as Yahoo Shopping, Shopping.com, Shopzilla.com, and more. With a longstanding reputation for excellence, CD Universe continues to serve music, movie, and gaming enthusiasts worldwide.

Key Details:

  • Location: The company is headquartered in Wallingford, Connecticut, United States.
  • Founders: Cduniverse.com was founded by Charles Beilman.
  • Foundation Date: The company was established in the year 1996.

Customer reviews

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(5.0)
This company got rly good prices
by Zimbia

This company got rly good prices and many DVDs for each person may pick what ever they like from them.

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(5.0)
In my opinyon, yer dvd
by MARIO

In my opinyon, yer dvd collectshun is unbeatable. I serched everywhere, no compashun, so meny options! Sure, I worreed 'bout the money and how long it'd take to ship, but it's worth it. Oh, and yer customer servis is 5 stars, fer sure!

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(5.0)
Alright, things seem alright with CDU.
by Alan M

Alright, things seem alright with CDU. They offer a good range of stuff, and I'm surprised to find a bunch of older titles I'm after. Can't say much until I get my hands on them, but I'm excited to dive back into some old memories.

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(5.0)
I made an order, and my
by SSGERBERY

I made an order, and my payment card worked fine for the transaction. I hope the order goes through smoothly. If there's any problem with my bank, kindly ask them to contact me for verification. Thanks for your assistance. I appreciate it!

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(5.0)
Effortless and swift transaction, eagerly
by Michael

Effortless and swift transaction, eagerly anticipating the arrival of the DVD. Contemplating the prospect of being a repeat customer. Future evaluations will determine my continued engagement.

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(1.0)
The company failed to honor the
by Anonymous

The company failed to honor the promised 20% discount on my purchase of two items. Despite the assurance during the payment process, the discount was not applied. This oversight has left me dissatisfied, and I seek an explanation for the unfulfilled discount commitment.

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(5.0)
Discovering this platform has been
by ROBERT HAMMOND

Discovering this platform has been a game-changer. It housed elusive videos I spent years hunting. Had I known earlier, countless futile searches and a decade of my life would've been spared.

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(2.0)
The promised 15% discount was
by Mark

The promised 15% discount was conspicuously absent from the billing details, causing disappointment. The discrepancy between the assurance and the actual billing raised concerns about transparency and reliability.

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(3.0)
Upon visiting CD Universe's website
by John Thomas

Upon visiting CD Universe's website, a 15% discount offer enticed me to share my email. Despite diligently following the checkout steps, the promised discount failed to reflect in the final total. Disappointingly, it raises questions about the transparency of their promotional tools.

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(1.0)
I purchased a set of vintage DVDs
by Devin

I purchased a set of vintage DVDs, and the delivery was prompt without any issues. The company offers a broad range of selections, spanning both classic and contemporary titles. Despite the fading popularity of DVDs, I consider myself a purist. In summary, a solid business with a diverse collection.

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(5.0)
On several occasions, I have purchased
by Ana

On several occasions, I have purchased cds and dvds from this site. They have fast and reliable shipping. All the products I bought were in excellent condition.

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(1.0)
CD Universe disappoints by advertising
by Andreas

CD Universe disappoints by advertising adult DVDs they no longer stock. My order delay was brushed off, with blame placed on their vendor. Despite canceling my order, they refuse to refund, displaying a disappointing level of dishonesty.

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(5.0)
Impressed with CDU's diverse
by Alan McGuire

Impressed with CDU's diverse selection of older titles. Surprisingly, I found many nostalgic gems. Eagerly awaiting the delivery to relive cherished memories. A positive experience so far.

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(5.0)
Delighted to discover a platform preserving
by Nick Dismukes

Delighted to discover a platform preserving the essence of physical music. In the era of streaming dominance, it's refreshing to find a site catering to collectors, maintaining the demand for tangible formats. It's a commendable effort to sustain the market and bolster the economy. Seeking a CD copy of Dirty Wormz, Outbreak, or Machine Head's Civil Unrest to complete my collection—appreciate any leads.

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(3.0)
Upon entering the CD Universe site
by John Thomas

Upon entering the CD Universe site, I was enticed by a 15% discount promise for providing my email. However, disappointment struck during checkout. Despite diligently entering my email, the final step failed to reflect the promised discount. This experience raises concerns about the integrity of their commercial tools, leaving me questioning the authenticity of the offer.

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(5.0)
I HATETHE FACT THAT
by William

I HATETHE FACT THAT EVERY TIME I WRITE MY ADDRESS IN AS TO WHERE IT IS REQUIRED, YOUR SITE THEN ARGUES WITH ME AS TO IT HAVING A BETTER ADDRESS. WELL THEN WHY THE FK EVEN ASK ME FOR MY ADDRESS IF YOUR SITE ALREADY HAS A "BETER" ADDRESS? MY RVIEW CONTAINTS INAPPROPRIATE LANGUAGE? YOU'RE A COMPANY THAT SELLS PORN FILMS, SO HOW IN THE HECK WOULD YOU OBJECT TO MY LANGUAGE?

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(4.0)
Shipping costs at $3.99 for a CD
by Pitch Azmith

Shipping costs at $3.99 for a CD seemed steep, yet my desire to add it to my collection prevailed. While the shipping fee was a drawback, the company's swift delivery and the joy of completing my collection made the overall experience worthwhile.

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(5.0)
You guys make ordering e
by Charles D

You guys make ordering easy and you're a big help with my orders. Thank you a lot guys! keep up ur good work

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(5.0)
I like the selections you
by Carl S

I like the selections you offer me. Your ordering site is easy to use. I look forward to receiving the 2 CDs.

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