Reviews Summary

Brainly.com has a 1.6 - star rating from 8 reviews, indicating a low level of customer satisfaction!

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6 Reviews
Rating (1.0)

About company

Brainly stands as an essential learning platform for hundreds of millions of students, offering a comprehensive Knowledge Base. From middle school to college, learners trust Brainly's website and app to enhance their skills across various subjects. Facilitating interactive learning, students connect with peers and Live Experts for a more engaging and effective study experience. The platform's AI-powered tools allow users to simplify or explain answers at their preferred level of detail. With the AI Tutor feature, Brainly provides personalized answers tailored to the user's grade and class, making academic help for homework and test preparation more individualized than ever.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Brainly.com was founded by Michal Borkowski, Tomasz Kraus, Lukasz Haluch.
  • Foundation Date: The company was established in the year 2009.

Customer reviews

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(1.0)
I enrolled in the free 7-day trial but
by Croslee Tryon

I enrolled in the free 7-day trial but canceled after two days. To my dismay, I was billed $96 without consent. Despite persistent efforts with my bank, PayPal, and Brainly, resolving the issue proved futile. The support team's discourtesy compounded the problem, and the non-functional phone number added to the frustration. A cautionary note: refrain from entering payment details and avoid the trial altogether.

(1.0)
After experiencing Brainly's trial, it's
by Kallista Lins

After experiencing Brainly's trial, it's regrettable that I didn't check reviews beforehand. The frustration escalated when confronted with their unsatisfactory responses. Unauthorized charges left me irate, and it seems legal action may be inevitable. The blatant disregard for canceled trials raises serious concerns about the legitimacy of this platform, leaning towards a potential scam.

(3.0)
The company is helpful when needed
by Anonymous

The company is helpful when needed, but subscribing to Brainy Plus was a mistake. After canceling, I can't access the website anymore. It claims I've reached my weekly limit, leaving me unable to use it for almost three weeks. How can I resolve this issue to check uncertain answers?

(1.0)
Brainly is pretty bad. It's a ripoff!
by Anonymous

Brainly is pretty bad. It's a ripoff! I spent $39 hoping it would assist with my real estate questions, but it didn't solve many of them. I asked for a refund, but they said they don't do that, even though their help was useless. They're just stealing money! WATCH OUT!!!

(1.0)
I don't know who these folks are or how
by Anonymous

I don't know who these folks are or how they got my payment details, but it just dawned on me that they've been deducting $10 from my account each month for half a year. I'm unable to contact them to halt this.

(1.0)
Deceptive business alert!
by Aden Fl

Deceptive business alert! Extracted $40 from my partner's account post-cancellation. Support on par with Google; seek alternatives to avoid disappointment.

(4.0)
I like how you help with
by Shady

I like how you help with questions, but one was deleted today. It didn't need fixing, it was multiple choice, and others said it was fine.

(1.0)
After using Brainly, I encountered
by zzz

After using Brainly, I encountered an issue where it claimed I was using an ad blocker when I wasn't. This was quite irritating.

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