Reviews Summary

AtlasVPN.com has a 2.6 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
4 stars
0 Reviews
3 stars
0 Reviews
2 stars
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1 stars
3 Reviews
Rating (1.0)

About company

Atlas VPN offers a free virtual tool designed to change users' IP addresses and secure their connections. The product enables individuals to conceal online activities from potential prying eyes, whether it be ISPs, hackers, or government entities. Simultaneously, users gain secure and private access to geo-restricted content, unlocking benefits such as discounted plane tickets and unlimited streaming. Atlas VPN's user-friendly interface makes it easy for individuals to navigate and protect their online privacy seamlessly. With a commitment to both security and accessibility, Atlas VPN provides a valuable solution for users seeking a protected and unrestricted online experience.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.

Customer reviews

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(5.0)
the VPN wouldn't connect after the
by Charles

the VPN wouldn't connect after the installation and needed a support ticket to be logged which was well and timeously responded to and resolved the issue.

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(1.0)
I wanted to cancel my account
by Berkay

I wanted to cancel my account through live support before, and you said it was fine. But now, a month later, $12 disappeared from my account without me knowing. This needs to stop. Give me my money back and close my account.

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(1.0)
I've invested significant time, around 11
by Richard Clarkson

I've invested significant time, around 11 replies with detailed information (case 218926), addressing persistent issues with this product. Purchased for a 3-week overseas trip, my Android connectivity is satisfactory, but my Windows laptop consistently struggles. Support's suggestions, mostly already attempted, have not resolved the problem. Frustratingly, I couldn't connect in three different countries, despite trying various protocols. Even back in Melbourne, issues persist. Despite raising concerns within the initial 30-day period, a refund is denied. Atlas VPN's response, "No guarantee it will work smoothly everywhere," is unsatisfactory. The product's inefficiency has been unacceptable, prompting me to explore alternatives from a more reliable provider.

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(1.0)
Avoid purchasing a subscription beyond 30
by Nimit Ambasana

Avoid purchasing a subscription beyond 30 days with this company. The download and upload speeds significantly drop after the initial month, leaving you dissatisfied. Requesting a refund proves futile, as I've experienced over the last 2-3 months. Regretfully, I made the error of committing to a 2-year subscription.

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(5.0)
My experience with the support team, particularly Webster, was exceptional
by Aamund Berge

My experience with the support team, particularly Webster, was exceptional. Faced with a connection issue on one of the servers, I sought assistance, and Webster's response was swift and professional. They guided me through the troubleshooting process, requesting a screenshot and logs. The provided guides were clear and easy to follow, aiding in identifying and fixing the problem efficiently. The overall service was excellent, with responsive and knowledgeable support. Webster's assistance turned a potential issue into a swift and easy resolution, highlighting the effectiveness of their support team. I appreciate their prompt and helpful approach, making my experience positive.

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