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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Urbanheer.com is 368 out of 913 best companies in Shopping & Fashion on RealReviews.io

Customer reviews

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Summary

Urbanheer.com has a 4.7 - star rating from 35 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    93%

    32 reviews

    32 reviews

  • 4 stars

    2%

    1 reviews

    1 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    5%

    2 reviews

    2 reviews

  • A

    Anonymous

    1 reviews

    United States

    Smooth prosess from begining to end

    Smooth prosess from begining to end, I came across Urbanheer on Instagram and found the Jumper that grabed my eye.

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  • A

    Anonymous

    1 reviews

    United States

    Great customer support!

    Great customer support! I am VERY pleased with the quality of the item I got. Feels like it came from a big store.

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  • A

    Angela Turner

    1 reviews

    I decided to give this company a chance and placed an order

    I decided to give this company a chance and placed an order, even though I had never heard of them before. I got an email saying the item was out of stock. To make sure I got my refund, I reached out via email. They processed it quickly. The next morning, I got a call from them; the person was polite and friendly, apologized, and even offered me a small gift as a gesture, which I liked. So instead of being mad, I'm now open to trying them again for a future order because of the great customer service I received. They are a new company and still have some issues to figure out. Having a customer service number or live chat would be a nice touch.

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  • A

    Anonymous

    1 reviews

    United States

    Never shipped my items.

    I placed two orders here and they didn’t ship the first one until over a month after my order date, when I filed for purchase protection. I still have not gotten my second order (again waiting more than a month) and am fighting with them to get a refund. They ignore emails and are trying to avoid putting anything in writing by spam calling to demand I stop contesting my missing items. Don’t order from here unless you don’t want your items.

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  • C

    Cameron

    1 reviews

    Australia

    Bought a sweater and pants on December 20th

    Bought a sweater and pants on December 20th, paid for them, but no update yet if they are in stock or sent out. Tried contacting their support, but no answer. Starting to think this site is a scamm, so better to avoid.

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Rating on other websites

  • Trustpilot

    4.0

  • Sitejabber

    5.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Urbanheer.com is 368 out of 913 best companies in Shopping & Fashion on RealReviews.io

About Urbanheer.com

The company offers high-quality clothing, shoes, accessories, decor, and activewear designed for a luxury and active lifestyle. As a rapidly expanding, customer-centric business, they focus on enhancing daily experiences with comfort, elegance, and practicality. The team combines top-tier fashion and interior design with innovative creativity and AI to keep customers ahead. Committed to authenticity, simplicity, and minimalism, they aim to enrich lives with empowerment and joy. Their products are crafted to elevate and empower everyday living.

Key Details:

  • Location: The company is headquartered in Bothell, Washington, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2014.

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