TurboAnt.com Reviews - 9

I bought this scooter to save on fuel costs.

I bought this scooter to save on fuel costs. I live in the city and use it to commute to work every day. So far, it’s been a good experience. I got the X7Max model, and it climbs hills without any trouble. It does slow down a bit on steeper inclines, but on flat roads, it reaches speeds of 18-20 mph pretty quickly! It feels a lot faster than I thought it would on a scooter! It’s been a lot of fun. My route has some decent hills, and the first one slows down to about 15 mph on a full charge before speeding back up. On the second, much steeper hill, it drops to around 8 or 9 mph, but it keeps going, and this hill is really steep. I’m saving money on gas and believe it will pay for itself long before I need to replace it. If you’re new to electric vehicles like me, it’s definitely worth trying out.

TurboAnt’s customer service is good.

TurboAnt’s customer service is good. Few weeks ago, my M10 scooter had problems. When I contacted them, they responded quickly and followed up consistently. Even if I couldn't reach someone, they called and emailed me to solve my issue. The technical team diagnosed my issue well from the photos & videos I sent. I got great help even though some parts were out of warranty. Overall, it was a good experience from customer service to technical team. Thanks TurboAnt!!

I reached out to Turboant about their

I reached out to Turboant about their scooters in the EU and some other questions 8 months ago. They replied saying they weren't available in the EU and apologized. Now, they've emailed me again to say they're available in the EU. It's nice they followed up. Mrs. Jane did a great job.

Jane is super good and knows

Jane is super good and knows her stuff. She helped me twice, once for my battery and once for my tire. Both times she found the problem quick and fixed it easily. Really good service!

My Turboant electric scooter

My Turboant electric scooter is the best thing I've bought. It's perfect for urban commuting, and their customer service is excellent.

Turboant wuz efective in fixin' my problem,

Turboant wuz efective in fixin' my problem, had vids ready to help me do some tests and sent a new LED display without hassle.

I've had my TurboAnt scooter for quite a while now & I use

I've had my TurboAnt scooter for quite a while now & I use it almost every day. It's been very durable, so I was hoping for the same reliability when I got the Terra Hiker Tire Inflator. Unfortunately, the pump didn’t work right when I first tried it. I couldn’t get ahold of Terra Hiker after explaining the warranty issue, but TurboAnt’s customer service team came through. They agreed to honor the warranty and sent me a new one fast and for free. The replacement works great and now I'm a happy customer again.

I invested over $1,000 USD in purchasing two scooters

My experience with Turboant has been quite frustrating. I invested over $1,000 USD in purchasing two scooters from them about 18 months ago. Recently, I reached out to their customer service to inquire about buying spare parts like a front motor wheel and tires. To my dismay, I was informed that they no longer support the scooters I purchased, essentially rendering them obsolete. This lack of ongoing support was not communicated prior to my purchase, leaving me feeling disappointed and stuck with scooters that I can't maintain or repair. It's a frustrating situation that could have been handled better.

I bought 2 scooters Nov 2019

I bought 2 scooters Nov 2019 and recently talked and emailed pictures to customer service about purchasing spare parts, such as a front motor wheel and tires and they said they no longer support the scooters I purchased, so I’m out of luck. I spent over $1,000 USD and my scooters are obsolete. Very frustrating that Turboant will not support the product they sell with no notice prior to purchasing.