Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Finance & Insurance

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

FirstConnectInsurance.com is 338 out of 734 best companies in Finance & Insurance on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

FirstConnectInsurance.com has a 4.7 - star rating from 71 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    88%

    61 reviews

    61 reviews

  • 4 stars

    2%

    2 reviews

    2 reviews

  • 3 stars

    8%

    6 reviews

    6 reviews

  • 2 stars

    1%

    1 reviews

    1 reviews

  • 1 stars

    1%

    1 reviews

    1 reviews

  • E

    Eduardo

    1 reviews

    The explanation given by Joey was accurate and

    The explanation given by Joey was accurate and very useful for understanding the different options provided by First Connect.

    0 comments

    Replying to Eduardo

    The comment must be at least 10 characters.

  • W

    William

    1 reviews

    The help from the start till fixing

    The help from the start till fixing my appointments is solid. Vy's always there when I need her, which feels good.

    0 comments

    Replying to William

    The comment must be at least 10 characters.

  • J

    Jose

    1 reviews

    Madison helped me grasp the

    Madison helped me grasp the requirements a carrier had and helped solve my issue. No delay. No exuses.

    0 comments

    Replying to Jose

    The comment must be at least 10 characters.

  • H

    HD

    1 reviews

    Ferst Connec has offired

    Ferst Connec has offired a wondrful range of insurans prodcts to the indusry durin a vary trying time in som markets. An honst and simpl alternativ to daling directly with the hassls and requirments of the insurans carirs.

    0 comments

    Replying to HD

    The comment must be at least 10 characters.

  • D

    Daniel

    1 reviews

    Great support for launching a new business.

    Great support for launching a new business. However, a big issue is that many carriers aren't even close to competitive with Auto Insurance rates. The costs are much higher and this makes it hard to secure agreements.

    0 comments

    Replying to Daniel

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    United States

    After First Connect was sold to a venture capital firm

    After First Connect was sold to a venture capital firm, it feels like the new management is more focused on their own gains. Appointments take a bit too long to set up. I was able to get an appointment with Progressive much faster, even though it required more qualifications. I’ve found some good niche products through FC, but they lack key markets like PL auto.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • C

    Craig Bass

    1 reviews

    The system is easy to

    The system is easy to use and constructive, making it helpful to sell more. The only downside is that they don't answer easily, but once you connect, they are great and easy to work with. You can access many carriers through them that you might not normally be able to access. I highly recommend them to any agent.

    0 comments

    Replying to Craig Bass

    The comment must be at least 10 characters.

  • L

    Laura

    1 reviews

    Overall I enjoy First Connect

    Overall I enjoy First Connect, just hope there were more options for auto insurace to select from to get appointed.

    0 comments

    Replying to Laura

    The comment must be at least 10 characters.

  • Reviews from other countries:

  • M

    Megan

    1 reviews

    United States

    When I first dived into

    When I first dived into the P & C world of insurance, I wasn't sure what to expect, but this company made the journey surprisingly smooth. The onboarding? A breeze, really. They had me up and running in no time. What truly stands out though is their support. Being a newbie, I was bracing myself for a steep learning curve, but their guidance has been phenomenal. Their platform? Just wow. It's intuitive and packed with features that make my job way easier. The appetite finder is a game-changer, and contracting with carriers is straightforward. I'm genuinely impressed with how everything's set up to make the process as seamless as possible. Definitely feels like I've got a strong partner in my corner.

    0 comments

    Replying to Megan

    The comment must be at least 10 characters.

  • E

    Esther

    1 reviews

    United States

    Absolutely thrilled with the experience!

    Absolutely thrilled with the experience! The onboarding process has been incredibly useful, guiding me every step of the way. Navigating the marketplace is a breeze, and getting access to carriers is straightforward. The whole platform's design is intuitive and easy to use, which makes finding a carrier to quote a seamless task. It's quickly become my favorite wholesaler for this reason alone. I'm genuinely impressed with how everything's set up, and it really feels like they thought of everything to make the user's life easier. I can't imagine going back to the old ways of doing things. It's a game-changer for me, and I couldn't be happier with the service.

    0 comments

    Replying to Esther

    The comment must be at least 10 characters.

  • g

    gianpierociminna

    1 reviews

    United States

    Navigating through this platform feels

    Navigating through this platform feels like a breeze, even for someone like me who isn't super tech-savvy. It's packed with a variety of carriers, making it a treasure trove for independent agents eager to expand their client base. Unlike other agencies that often come with hidden costs, this platform really lets you focus on growth without worrying about extra expenses sneaking up on you. It’s like finally finding a place where you can really plant your roots and watch your business flourish. The layout is intuitive, and the support is always just a click away if you need it. If you're looking to grow without breaking the bank, this is the place to be.

    0 comments

    Replying to gianpierociminna

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • A

    Alexis Ramos

    1 reviews

    United States

    I can't recommend them enough!

    I recently had the pleasure of working with the Brightfire team, and let me tell you, it was quite the journey! From the moment I got in touch with Rachel Moore, the Senior Sales Advisor, I felt like I was in good hands. She really knew her stuff and was super attentive to my needs. Then came Tara Baker, my project manager, who just kept the ball rolling with her sharp eye for detail and impeccable timing. Whenever I had questions, they were right there with answers, never leaving me hanging. Their professionalism was top-notch, and I honestly couldn't have asked for a better team. If you're considering their services, I can't recommend them enough!

    0 comments

    Replying to Alexis Ramos

    The comment must be at least 10 characters.

  • V

    V.L. Insurance Agency

    1 reviews

    United States

    When I first got in

    When I first got in touch with First Connect, I wasn’t sure what to expect. But wow, they totally exceeded anything I imagined. The team? Super responsive, like they genuinely care about your questions and needs. It’s not just about business for them; you can tell they really wanna help. Professionalism is their middle name, but they still manage to keep things friendly and approachable. It’s like having a dependable partner who’s got your back all the time. If any agency’s hunting for a reliable partner that truly delivers, First Connect is definitely the way to go. It’s been an amazing journey with them, and I’m sure others will feel the same.

    0 comments

    Replying to V.L. Insurance Agency

    The comment must be at least 10 characters.

  • D

    Douglas

    1 reviews

    United States

    When I first stumbled upon

    When I first stumbled upon First Connect, I was a bit hesitant. But then I got in touch with Raul Rivera, the account manager, and he really put my mind at ease. This guy answered every single question I threw at him before I even signed up. The amount of information and resources they provide is impressive, with loads of videos and training sessions that actually make sense. And let me tell you, their support team is always quick to respond whenever I need help. It's like they genuinely care about making sure everything's working smoothly. Overall, it's been a solid experience, and I feel like I'm in good hands with First Connect.

    0 comments

    Replying to Douglas

    The comment must be at least 10 characters.

  • C

    Cathy Hill

    1 reviews

    United States

    Honestly, working with First Connect

    Honestly, working with First Connect has been a game-changer for us at Aim First Insurance Services. You know when you find a partner that just clicks? That's been our experience. They keep introducing us to new markets, which has opened so many doors for us. It's not just about the markets they currently offer, but also the ones they're constantly adding. It's like they have their finger on the pulse of what's next, and we're benefiting big time. Cathy Hill, our president, is always talking about how seamless everything is with them. It's refreshing to collaborate with a company that seems just as invested in our growth as we are.

    0 comments

    Replying to Cathy Hill

    The comment must be at least 10 characters.

  • I

    Ian Bertini

    1 reviews

    United States

    I've been with First Connect

    I've been with First Connect for four years now, and it's been quite the journey. They've been amazing, always bringing in new carriers to help us expand our agency. It's like having a partner who's always got your back, pushing you to grow and succeed. Whenever I needed something, they were right there, ready to assist. I honestly can't imagine working without them. The support has been incredible, and I really appreciate the effort they put in to keep things fresh and evolving. It's been a great partnership, and I'm genuinely excited about what the future holds with them by our side. Looking forward to many more years together!

    0 comments

    Replying to Ian Bertini

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • C

    Chrishan De Silva

    1 reviews

    United States

    You know, chatting with Lisa

    You know, chatting with Lisa at First Connect Insurance was something else. From the start, she was just so friendly and down-to-earth. I had a bunch of questions, and she took her time, explaining everything about the portal, carrier info, and commissions in a way that just made sense. Not once did I feel rushed or out of place. Lisa’s knowledge is top-tier, and you can really tell she cares about her clients. She’s responsive, trustworthy, and working with her felt like a breeze. If you’re on the hunt for excellent service, Lisa’s your go-to. She’s a real gem at First Connect, and I’d definitely suggest reaching out to her!

    0 comments

    Replying to Chrishan De Silva

    The comment must be at least 10 characters.

  • D

    Daniel

    1 reviews

    United States

    Let me tell you about

    Let me tell you about my experience with First Connect. As an independent agent, finding the right partner to expand my business was a game-changer. The access they offer to a range of carriers and products is just phenomenal. It's like having a whole new set of tools to work with, making it easier to cater to client needs. They've built a level of trust that's hard to come by in this industry. The support I received was top-notch, and it felt more like a partnership than a typical business relationship. If you're looking to grow your agency, First Connect is the way to go. Their connections and reliability are unmatched.

    0 comments

    Replying to Daniel

    The comment must be at least 10 characters.

  • K

    Krista

    1 reviews

    United States

    You wouldn't believe how helpful

    You wouldn't believe how helpful Zachary Smith was from the get-go. We were having a tough time sorting things out with different carriers, and he just jumped in and started untangling the mess. It's like he knew exactly what needed to be done and got us moving in the right direction. We’re finally starting to see a path forward to build solid relationships and get some business rolling. Zachary’s dedication and expertise are just what we needed to push things along. Really excited to keep this momentum going and see where it takes us. Huge thanks to Zachary—definitely looking forward to more collaboration in the future!

    0 comments

    Replying to Krista

    The comment must be at least 10 characters.

  • V

    Vanessa

    1 reviews

    United States

    Joining First Connect has been

    Joining First Connect has been quite the pleasant surprise. As a freelancer, finding a supportive and professional environment isn’t always easy, but this place nailed it. From day one, everyone I met was genuinely welcoming and seemed really invested in their work and each other. It's refreshing to be around folks who care about what they do and want to see you succeed too. There's this buzz about the place that makes me eager to dive into new projects and learn from the team. Can’t wait to see what the future holds and how much I'll grow with them. Definitely feels like I've landed in the right spot!

    0 comments

    Replying to Vanessa

    The comment must be at least 10 characters.

  • S

    Stephanie

    1 reviews

    United States

    It's pretty spot-on as it is

    I recently started using First Connect, and it's been a real game-changer for me. The platform is super easy to navigate, which is a big relief because I was worried it might be complicated. The best part? The people behind it really know their stuff. Every time I had a question, they were able to give me clear, helpful answers right away. I honestly think this tool should be part of every agent's daily routine. It just makes everything run smoother and takes a lot of the stress out of the day-to-day tasks. I really hope they don’t mess with the platform too much because it's pretty spot-on as it is.

    0 comments

    Replying to Stephanie

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • V

    Valley West Insurance

    1 reviews

    United States

    I've been using First Connect

    I've been using First Connect Insurance for a while now, and it's been a game-changer for my agency. The tech platform is super easy to navigate, which makes quoting and binding a breeze. No more wasting hours on paperwork! Plus, their rates are really competitive, which my clients love. Anytime I've had a question or hit a snag, their customer support jumps right in to help. They really make sure we have everything we need to get the job done. If you’re an independent agent wanting hassle-free access to top carriers, First Connect is definitely worth checking out. It’s made my life so much easier!

    0 comments

    Replying to Valley West Insurance

    The comment must be at least 10 characters.

  • N

    Nazalin

    1 reviews

    United States

    Finding a company that streamlines

    Finding a company that streamlines appointments was a game-changer for me. The process was smooth and the system? Super user-friendly. I managed to snag some carrier appointments the same day, and the rest popped up in just 48 to 72 hours. It was exactly what I’d been searching for, and trust me, I’ve been looking for a while. The training webinars were another highlight—straight to the point and genuinely helpful. If you’re an agent like me, you’ll appreciate how hassle-free it all is. Definitely telling my fellow agents about this. It’s rare to find such efficiency and support all in one place.

    0 comments

    Replying to Nazalin

    The comment must be at least 10 characters.

  • K

    Kimberly Montgomery

    1 reviews

    United States

    I had a horrible experience

    I had a horrible experience with First Connect. I set up a meeting with Rob Rodriguez to talk about insurance and some other stuff like car warranty. He sent me a packet that had info on VSC, a warranty company. When I clicked the link, my computer got a virus and completely crashed. I had to spend money to get it fixed, which was super frustrating. I really thought First Connect was trustworthy, but this just shows they might not be reliable at all. Be careful if you're thinking about using them, because if they can't handle something like this, who knows what else might go wrong.

    0 comments

    Replying to Kimberly Montgomery

    The comment must be at least 10 characters.

  • B

    Brody

    1 reviews

    United States

    I've been dealing with First

    I've been dealing with First Connect for a bit now, and honestly, they've been pretty solid. My agency isn't huge, so I don't have tons of quotes or sales going on, but they never make me feel like a small fish in a big pond. Whenever I have questions, they're quick to respond and really seem to care about helping me out. Whether I need help getting contracts or just understanding something about carriers, they're on it. Overall, it's been a positive experience, and I appreciate the support they provide. No complaints from my end so far, just a smooth sailing experience.

    0 comments

    Replying to Brody

    The comment must be at least 10 characters.

  • J

    Jack Sidhu

    1 reviews

    United States

    Switching to First Connect was

    Switching to First Connect was a game-changer for me. I used to work for a captive life agency and felt stuck offering limited options. Now, I can provide my clients with a variety of products from different companies, helping them find the best value. The customer support at First Connect is top-notch. Whenever I have an issue, they sort it out in minutes—much faster than other companies I've dealt with. It's been refreshing to have such efficient and helpful support. Being able to offer more choices has definitely improved my business and made my clients happier.

    0 comments

    Replying to Jack Sidhu

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • J

    JOSHUA

    1 reviews

    United States

    Amazing service

    Let me tell you about my experience with Lisa. I was having some trouble with my carrier and a bunch of other issues. I was honestly feeling pretty lost. Then I got Lisa on the line. She didn’t rush me, she listened patiently and explained everything in a way that actually made sense. It’s rare to find someone so kind and respectful these days. She made the whole process smooth, like chatting with a good friend. I can’t help but think how great it would be if she worked with me out here in California. Lisa really deserves some recognition for her amazing service.

    0 comments

    Replying to JOSHUA

    The comment must be at least 10 characters.

  • M

    Mike

    1 reviews

    United States

    I found it pretty easy

    I found it pretty easy to use and get quotes from this service. It's straightforward, but I did notice a bit of a downside. It seems like all the carriers are interested in covering the same types of businesses, like your standard BOPs. But what about the more unique ones, like motorcycle repair shops or ambulance services? They don't seem to get much love. It would be great if there were more options for these harder-to-cover industries. Feels like a missed opportunity. Overall, it's good, but expanding the range of coverages would make it even better.

    0 comments

    Replying to Mike

    The comment must be at least 10 characters.

  • S

    Steve Koscielak

    1 reviews

    United States

    I had a bit of

    I had a bit of a tough week with an issue that just wouldn’t get sorted. Then I got in touch with Tiffany Hoskins, and wow, what a difference! She was super attentive and kind, really listened to what I was saying. In just a few minutes, she had my problem fixed, which was such a relief after dealing with it for so long. She made the whole experience so much smoother and actually enjoyable. It's not often you get service like this anymore. Huge thanks to Tiffany and the team. You’ve definitely got a loyal customer in me now.

    0 comments

    Replying to Steve Koscielak

    The comment must be at least 10 characters.

  • M

    Melissa M. Watts

    1 reviews

    United States

    When I signed up with

    When I signed up with First Connect, it was super easy to get started. The whole process was smooth from beginning to end. The Dashboard is my favorite part; I can find everything I need without any hassle. It's clear and straightforward, which makes things a lot easier for me. Plus, the training sessions have been really useful. They explained things well, and now I feel confident using all the features. I appreciate all the support and help from First Connect. It has made my life a lot simpler. Thanks, First Connect!

    0 comments

    Replying to Melissa M. Watts

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    4.6

  • Glassdoor

    4.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Finance & Insurance

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

FirstConnectInsurance.com is 338 out of 734 best companies in Finance & Insurance on RealReviews.io

About FirstConnectInsurance.com

First Connect is an Insurtech platform that empowers Independent Insurance Agents by offering direct carrier appointments with a vast network of 80+ Insurance Carriers covering all lines of business. They provide agents with a hassle-free way to expand their agencies without incurring any access fees, making it a cost-effective and efficient solution for professional growth. With a diverse array of carriers available, agents have the flexibility to cater to various client needs and offer a wider range of insurance services. This platform streamlines the insurance process, helping agents save time and resources while enhancing their ability to serve their clients effectively.

Key Details:

  • Location: The company is headquartered in Austin, Texas, United States.
  • Founders: FirstConnectInsurance.com was founded by Richard McCathron.
  • Foundation Date: The company was established in the year 2014.
  • Translation language
Visit website