Chromeburner.com Reviews - 50

I got a Nolan 120-1 helmet and

I got a Nolan 120-1 helmet and N-Com B902R bluetooth kit from ChromeBurner, along with expedited delivery for $65. The stuff arrived on 2/28. The helmet seemed like it had been opened before, but it wasn't damaged. However, the N-Com B902R was missing a keypad adapter needed to mount it on the helmet. I contacted ChromeBurner right away, sent them pictures and info, even got in touch with Nolan Group in Italy to figure out the missing part. But ChromeBurner didn't do much, just silence. Another time, I got a riding jacket and pants from them. The jacket was new, but the pants looked used, all crumpled up and no tags. Their staff is nice, but they don't seem to know their products well. And when it comes to customer service, it's like they're not even there. They don't take responsibility for their mistakes. I ended up going to an Italian motorcycle accessory seller on eBay for help. They knew what was missing and sent me the part right away. I had to pay for it myself, though, which cost me $58. I won't be buying from ChromeBurner again.

I ordered a helmet, but the delivery was

I ordered a helmet, but the delivery was significantly delayed. Unfortunately, the helmet received was the wrong model and several sizes too big. The originally ordered helmet was out of stock by then, leaving me stranded. Dealing with customer service was a challenging two-week process, filled with vague responses. Eventually, I received return forms, but the fate of the paid taxes and duties remains uncertain. The prolonged wait for a refund has left me bikeless for weeks. This company appears indifferent to customer concerns, making me reconsider future purchases. Shopping locally, where accountability is prioritized, seems like a safer option.

Extremely Poor Experience Purchasing from Chromeburner

Purchased a set of expensive Hepco and Becker sidecases from Chromerburner. They only delivered one of the two cases. Have been waiting months for the other. Now, after weeks of going back and forth with their customer services, it appears that they do not even have a right side case to send me and won't refund my payment. Unless its a cheap accessory that you are prepared to pay for and never actually receive, based on my unfortunate experience, I would suggest shopping elsewhere. If there was a zero star option for Chromeburner, I would have chosen that.

Regrettably, I revisited this store

Regrettably, I revisited this store and encountered a disappointing experience. Years ago, my initial purchase of used pants left me dissatisfied. Despite my reluctance, I succumbed to another purchase—this time heated gloves. Upon arrival, they were notably worn, with a damaged box and open batteries. Despite my request for a replacement, they insisted on transportation fees for a refund. Reluctantly, I settled for a minor discount. Unacceptable for items like gloves to be sold as new after use.

After nearly a month since placing my order,

After nearly a month since placing my order, the goods are still nowhere in sight. The prolonged delay has left me dissatisfied with the company's service, and Andrew's experience reflects a significant issue in their fulfillment process. This extended waiting period has undoubtedly impacted my perception of the company, highlighting a need for improvement in their order processing and delivery efficiency.

Their website is not working

Their website is not working, and I can't reach them because my order hasn’t arrived. I just saw they are out of business....... I’m sure they will return with a different name, but I still won’t get my helmet!

The size is unbelievably off; it's like

The size is unbelievably off; it's like it's made for a child. The return cost for such a blatantly wrong size is absurd. This company's sizing discrepancy is disappointing, leaving me far from pleased.

I recently purchased an AGV K6S

I recently purchased an AGV K6S helmet from ChromeBurner.com, and I must say, it was a delightful experience. As a first-time customer, I was impressed by their friendly and helpful customer support over the phone. They guided me through the process and made it seamless. The best part was the fast delivery service. I received the helmet in under a week, which was much quicker than I expected. The overall experience with ChromeBurner.com was impressive, and I highly recommend them to others looking for quality motorcycle gear and excellent customer service. They have gained a loyal customer in me, and I will definitely consider them for future purchases. Kudos to the team at ChromeBurner.com!

Dealing with sizing challenges for my

Dealing with sizing challenges for my jacket proved challenging, yet Jinse L demonstrated remarkable patience and assistance in resolving my concerns. Despite the final cost not aligning with my initial expectations, online shopping uncertainties played a part. The unavailability of the back armor was a drawback. Despite these aspects, I plan to consider ChromeBurner for future purchases.

I purchased a Knox Urbane pro MK3 from

I purchased a Knox Urbane pro MK3 from Chromeburner. Had queries, and they promptly addressed them via email. Delivery took 6 days to NZ, which is satisfactory. Knox's sizing recommendation for the Urbane MK3 was accurate; despite usually wearing a large, the medium fits perfectly. It's fantastic on hot days, and I'm adjusting to layering. Appreciate the service from Chromeburner.

Great shopping!

After receiving a used motorcycle suit as new from a competitor, I decided to order from Chromeburner. I got an Alpinestar motorcycle suit, boots, and gloves at a great price. The suit was 200 dollars less than other sellers. I had to wait a bit because the suit was out of stock, but the shipping was still quick! I plan to order my motorcycle gear here in the future.

The ordering process is easy, and my items arrived quickly.

The ordering process is easy, and my items arrived quickly. The packaging is sturdy, so everything came in great shape. I had a question about my order, and the customer service team responded fast and helped me with my inquiry. In summary, I strongly suggest ChromeBurner Online Retailer for anyone seeking a simple and trustworthy shopping experience.

I’ve now bought gear from Chromeburner twice

I’ve now bought gear from Chromeburner twice that isn’t sold yet in the US. At first, I was unsure about ordering from abroad, not knowing how long it would take, BUT wow, I was really amazed. My first order came in just two days. The second took three. Amazing. I’ll keep telling others about Chromeburner and buy from them whenever I can.

Chromeburner had the lowest

Chromeburner had the lowest price for my desired boots! I orderd them on Tuesday and by Friday I was already riding with them on the west coast. Iasked about size, and they got back to me in a matter of hours with the optimal suggestion. Their communication surpassed expectations and I won't hesitate to shop there again!

Chromeburner has sent me two Scorpion

Chromeburner has sent me two Scorpion Exo helmets in the past few years, and I've had no issues with the ordering or delivery process. The customer support is good, and the prices are fair. I'm based in the UK, and @Chromeburner is from the Netherlands 🇳🇱, but I always receive my orders in just a few days.

I lost my Shoei RF1200

I lost my Shoei RF1200, so I needed a new helmet quick for riding season. ChromeBurner had best price for Schuberth C5. I chose priority FedEx shipping. Got notifications fast and got it in 2 days from Netherlands to Canada. Amazing service! Waiting for Schuberth SC2 to restock for communication system.

I had doubts about buying an expensive motorcycle

I had doubts about buying an expensive motorcycle helmet from outside the UK. But all worries went away, the communication was great and FedEx delivered from the Netherlands within 48 hours after sending! Very happy with ChromeBurner Motogear and I will definitely shop here again soon.

Initially, I had doubts buying

Initially, I had doubts buying a pricey motorcycle helmet from abroad. Fortunately, my worries were unnecessary. Communication was great, and FedEx delivered from the Netherlands in under 48 hours! I highly recommend ChromeBurner Motogear and will definitely shop there again.

ChromeBurner offered two helmets that

ChromeBurner offered two helmets that I couldn’t find in the U.S. The shipping cost to the U.S. was cheaper than other helmets of the same brand sold locally. The delivery was quick! It came from the Netherlands to California within a few days without any problems.

Really great company, ordered a helmet

Really great company, ordered a helmet on a Tuesday and it got here by Friday to the UK. I searched everywhere for a helmet and was pleased with the fast delivery and good tracking service all along. Very good experience, would surely use again, thanks.

I got a helmet from ChromeBurner with

I got a helmet from ChromeBurner with some worry from the UK, checked out reviews first and gave it a shot. Happy I did, not only did I save about £60, I also had the new lid in my grubby mitts within 60 hours. Good. Will definitely order again.

I’m in Canada and my order arrived super fast

I’m in Canada and my order arrived super fast, I was really inpressed! Everything was as expected. I didn’t like one of my items, but that’s my fault for not trying it out! Overall, great experience, I’ll definitely purchase again with them.

I got a jacket from Chromeburner NL.

I got a jacket from Chromeburner NL. Really good customer service, good deal and quick shipping. Can't recommend enough. Had a tiny delivery issue and Christof fixed it in an hour. For UK buyers, definitely give them a look!

They’re really great!!!

They’re really great!!! Super light and they feel awsome on my feets while biking! The comfort is just fantastic, making long rides so much easier. I can wear them for hours without any issues, which is a huge plus.

I bought the wrong size item.

I bought the wrong size item. I emailed them about shipping and returns. They replied quickly and fixed it. I've bought many items from them over the years. All good transactions. Right item, fast delivery to USA.

Outstanding pricing on the web!

Outstanding pricing on the web! The product matched its description flawlessly. Shipping from the Netherlands to Illinois, USA was impressively swift. Delighted with my Bell Bullitt RSD Check It Helmet purchase!

I bought a helmet from them.

I bought a helmet from them. Delivery was fast and the price was good. I lost a screw for the visor, but they sent me a replacement within a week of contacting them. Great service! Really helpful.

Purchased a set of protective jeans from

Purchased a set of protective jeans from them since they (along with several of their other products) were discounted. Shipping cost $30 from the Netherlands to the US, but the item came quickly.

Purchasing from this company was

Purchasing from this company was eas, offering prices significantly lower than local options in Australia. The packaging arrived promptly within a couple of weeks, impressively well-secured.

Great service thanks to the aftercare

Great service thanks to the aftercare. BIG thanks for the quick replies / clear communication. I recommend this website to our motorcyclists. Thank you and see you next time!