Awareness-Avenue Reviews - 21

I took advantage of their Black Friday sale

I took advantage of their Black Friday sale and snagged a fantastic deal. Initially concerned when I couldn't locate updated tracking information, I reached out to customer service. They swiftly addressed the issue, revealing my package was lost in transit. Without hesitation, they dispatched a replacement. Although it took a bit longer to arrive, especially during the holiday rush, the quality of the items pleasantly surprised me upon receipt. Considering the great deal, responsive customer service, and top-notch products, I'd classify my overall experience as excellent.

Awareness Avenue is the perfect name as they are AWARE.

Awareness Avenue is the perfect name as they are AWARE. They have not only been aware of possible problems with my order, but notified me before I even knew. They kept me updated on inventory levels, and expected shipment dates and have answered every question I have had. Once my Gorgeous pieces of Jewelry were received, they followed up to make sure I was completely satisfied.

I had an issue with the ring I received

I had an issue with the ring I received, but this company did more than any I’ve worked with before. They really took care of me, showing how dedicated they are to their work. They ensure you're completely happy with your purchase and won’t rest until you're satisfied. This is why they have a strong work ethic, and I plan to keep using their services.

Ordering from this company was

Ordering from this company was a breeze, and the swift delivery exceeded my expectations. The "Grandson Bracelet" I received is truly exquisite. The easy-to-miss engraved detail inside adds a heartfelt touch. I'm confident my grandson will cherish this meaningful gift for years, a constant reminder of our love.

The jewelry perfectly mirrors

The jewelry perfectly mirrors its online depiction. Customer service is exceptional! I'm undoubtedly becoming a loyal customer. The accurate representation of products and top-notch service ensure a delightful shopping experience. I'll certainly be returning for more.

Crimson Teardrop: Pear Shaped Garnet Cut Halo Ring - S925

I really love this ring! Fits great but the garnet and a couple of diamonds fell out within the month of getting it. I am looking forward to working with their lifetime warranty policy. I just bought another ring! That will be 3 rings total so I am invested 💗

My time with Awareness Avenue was great.

My time with Awareness Avenue was great. My grandson has a smaller wrist than usual. I picked the wrong size, and the quick reply and help from the team at Awareness Avenue went well beyond what I thought they would do. Thanks for everything you provide.

My experience was wonderful

My experience was wonderful, the ring I received is so beautiful I get compliments on it daily. A couple of my friends have already made purchases themselves. I can’t wait until the next ring I fall in love with. Thank you for the great service.

Good customer service and very quick

Good customer service and very quick at helping me with an issue I had. They are currently resolving the issue. I really like the selections of all their jewelry and I will purchase more items soon.

Good products

The ring is beautiful and my daughter loved it! We did order a size too small and the customer service was excellent. They took care of the problem right away and got the correct size out.

Quality, help and talking with them are very good

Quality, help and talking with them are very good - You can give 5 Star easy to Awareness Avenue for what you buy from them! I am happy with every part of the buying prosess.

I lately bought a bracelet for my son.

I lately bought a bracelet for my son. It was too big. I emailed them. They sent a new one without making me return the other. I am thankful they made it easy and stress-free.

Quick and detailed replies.

Quick and detailed replies. Placing my order and personalizing it was very easy. I’d definitely buy again because of the great service!

Their products are really nice and the customer support

Their products are really nice and the customer support was even beter. They helped me a lot to find the right ring for my fiance!

Great quality and customized items

Great quality and customized items arrived on time with very good customer service! Will definitely shop here again.

I initially faced disappointment

I initially faced disappointment with the sizes of my ordered products. However, upon contacting the customer service, my concerns were promptly addressed, and a hassle-free resolution was achieved. A new set of products has been shipped, and I eagerly await their arrival. The efficient and satisfying customer service experience has positively influenced my overall perception of the company.

The product came in a lovely jewelry box and looked perfect.

The product came in a lovely jewelry box and looked perfect. Sadly, the size didn’t fit. I contacted Awareness by email and got a fast reply the next morning!! They offered a free replacemant to make sure I was happy!!! Not many companys still do that nowdays!

I made a mistake on my order.

I made a mistake on my order. After o checked out and realized it I reached out to them. They were very quick to fix my order for me. They are very nice and understanding. I can’t wait to get my items and will update my review once I get them.

The website is good.

The website is good. My ring broke, so I emailed customer service and they replaced it with a new one right away. It was worth the money!

The company is beautiful

The company is beautiful and very nice, my biggest concern was the shipping. I thought that this company ships from the USA but is from China. I had a special event that I needed, and I placed the order 2 weeks before, and after my email asking for a refund, they sent the package, lying, telling that they sent it already. I sent an email with the shipping tracking, and to return the product, I have to send it to China. If you want these products, place your order like a month or so before; otherwise, you need to buy your gift from another company.

I ordered for my granddaughter

I ordered for my granddaughter and received a daughter card. Emailed customer service and was not responded to.