247techies.tech Reviews - 70

Decent experience

I had a bit of a rollercoaster with 24 by seven techies. First, I called them up and got Ryan on the line. Now, Ryan was nice and all, but he just couldn’t quite crack the nut on my tech problem. I felt like I was going in circles. Then, on my second attempt, I got Simon. Let me tell you, Simon was a breath of fresh air. He listened, understood the issue right off the bat, and boom, problem solved. It was like night and day between the two calls. Simon turned what was a frustrating situation into a breeze. Overall, not perfect, but Simon's help made it a decent experience.

I went to 247techies to

I went to 247techies to help speed up my hp computer. They did make it a bit faster, but it was kinda a hassle. Different people kept picking up my case on different days, and every time, I had to explain the same problems all over again in writing. It got pretty frustrating. My computer is a bit better now, but it still takes like 15 minutes just to open Outlook, Quicken, or even a simple internet page. Considering the price we agreed on, I was hoping for much better results. Not really sure it was worth it.

I was super worried that

I was super worried that this was some kind of scam, but turns out it was legit and supported by Microsoft. The tech guys took two whole days to fix my problem, but I had a hard time understanding them most of the time. They changed a bunch of stuff on my computer, like the font and how my folders look. I wish they had checked with me before closing everything out. I told them I needed to look around and make sure everything was fine, but they didn't let me do that. Overall, it was a stressful experience.

I got some help

I got some help with my MS Office issues, and I gotta say, it really solved my problems. They also signed me up for ongoing technical support, which at first seemed like a clever sales tactic. But honestly, it’s been useful so far. I’m still on the fence about keeping the service long-term, though. If it keeps being helpful, I'll stick with it, but if it starts to fall short, I won’t hesitate to cancel. Overall, it’s been a decent experience, and I’m glad I gave it a shot.

The experience was rough

Man, the experience was rough. Spent over six hours trying to fix a simple issue. I felt completely lost and had no clue what was happening. At first, I thought I was dealing with Microsoft 365, but then they told me I had to pay £149.99 for six months with some random company. Felt like I had no other choice but to pay. And even after all that, the problem wasn’t really fixed. The agent just gave me a workaround for saving a document as a PDF, but I still couldn’t do it the usual way. He mentioned he cleaned up my system, but it’s still slow. Plus, he didn't explain what he was removing, which left me worried the whole time.

I had an issue with

I had an issue with a file and reached out for help. Simon was the guy who assisted me. He suggested saving the file on a zip drive once I’m done working on it. While the solution was fine, his attitude wasn’t great. He seemed a bit annoyed and that didn’t sit well with me. It’s one thing to offer a fix, but doing it with a bit of kindness would’ve made the experience better. I left feeling like I was an inconvenience rather than a valued customer. Just wish the interaction had been more pleasant.

Avoiding this company seems like the least anyone can do

I really can't understand how anyone could support this company. The owner, Daniel Halliwell, drove his Ferrari at 130 mph while on cocaine and ecstasy. He crashed into another car, severely injuring a 3-week-old baby named Lennie. Lennie now has severe brain damage and will need round-the-clock special care for the rest of his life. The whole family is devastated. Daniel was only sentenced to 32 months in prison due to legal limitations, which feels incredibly unjust. Lennie is now 19 months old and dealing with severe handicaps. It's hard to wrap my head around the pain and suffering this has caused. Avoiding this company seems like the least anyone can do.

I had a bit of

I had a bit of a mix-up with my computer service recently. You know how it is when your computer decides to take its sweet time starting up. Well, mine did just that, but managed on its own without the tech's intervention. Initially, we talked about a certain fee, but somehow it wasn’t the same amount by the end. We didn’t start with a flat fee, apparently. Out of nowhere, extra charges were being piled on, which left me uneasy. I genuinely believe the tech knew his stuff, but the whole experience left me questioning just how necessary all the extra “help” really was. The shifting costs made things awkward and uncomfortable.

I've been having this weird

I've been having this weird issue with Google Chrome lately. There's this one website I've used forever, and it just won't load on Chrome on my personal computer. Funny thing is, it works perfectly on every other browser and even on Chrome on my work computers. It's like my computer's playing a prank on me or something. I spent over five hours talking to three different techs, and still, no solution. I'm getting pretty frustrated because I need this site for work, and it’s been such a hassle. I mean, why would it work everywhere else but not on my own machine? It's kind of driving me nuts.

I thought I was getting

I thought I was getting a good deal with this $299.95 package, but turns out it was a bit of a scam. I asked the sales rep twice to confirm the total cost, and they said yeah, it’s just $299.95. But when I checked my PayPal, I saw draft payments of $199 every six months. Like, seriously? That's not what I signed up for. The initial payment ends in September, and now they want more money. This is really frustrating and misleading. I want this subscription canceled immediately. Not cool at all.