247techies.tech Reviews - 70

I had

I had them repeatedly hand off the case, start over and not read a 9 day history or even notes from tech before, go in circles with same checks, try to say things were flxed that were corrupting day of, and claim a contact list that somehow multiplied and modified contacts 10 different ways and separate contacts hadn’t happened. Microsoft wanted me to work directly with techs and they seemed incapable of going beyond the surface. Tonight, the tech was flippant, blew me off, and was rude. I had already let a supervisor know day before about repeatedly starting fixes that needed deeper focus over and over and not getting anywhere on account issues for 9 days. Reading what had been done, never working with Microsoft engineers to resolve on an account level thst they say they can, but never did, and telling me things were fixed that weren’t. 9 days of blow offs unless I ask for supervisor and even then nothing changes. I am exhausted by their games.

Avoid

Typical Indian Callcenter, do NOT trust Just your usual Indian Callcenter, of course "verified Microsoft partners", to offer you imaginary products like "software warranty plans" and really just to put their arms deep down your wallet to make easy money by talking to, preferrably, naive tech-newbies. Don't expect them to fix anything, and even if it may seem like that, they simply portray things in a way it might seem real to a person who doesn't know anything - or not much - about computers, to get you to pay for their unfortunate lives. You may check out several videos on YouTube with example calls and/or site reviews on other websites. Please don't waste your money on them, you can rather just burn it

Scammers

So after reviewing all of the comments (most of them with stellar reviews, along with the correct spelling of foreign names), it is clear that this company is a scam. I purchased a defective Lenovo laptop and all the representative did was continually ask for my credit card information and tried to extort $200-$400 out of me to "fix" a brand new laptop that I had just purchased that was still covered under warranty. I took it back to the store and they confirmed that the laptop was indeed defective and replaced it with a new one that works great. DON'T trust these people or any of the glowing reviews. The company is most likely putting these reviews in here themselves and they are not genuine

Awful company

Wanted this to work, wanted help, what a disaster. 11 hours later and they touch the mouse every few minutes just to pretend they are working. Wasted over a day waiting for them to find a solution but as each shift ended the next person didn't read notes, had to ask me what I needed. Awful company, fairly positive the Microsoft trusted partner is a lie, I just can't see Microsoft endorsing this garbage.

Scammers

These guys are scammers. They fool you into thinking your computer is infected. Don't expect them to fix anything, and even if it may seem like that, they simply portray things in a way it might seem real to a person who doesn't know anything - or not much - about computers, to get you to pay for their unfortunate lives.

Company helped me twice in last

Company helped me twice in last two days with 2 different problems. Both techs listened and solved problems... one with a doccument camera and one with final cut pro... neither of which they were likely trained on. Appreciate the can-do attitude. By the way, the 6 month subscribtion is totally worth it... things seem to come up all the time... not usually broken... but more of "how to" questions. The only problem is that occassionally, once I hit the "allow" button to screenshare, link disconnects.

I've been a customer of this company

I've been a customer of this company for years, consistently paying their bi-annual fee. Their customer service is unparalleled—always helpful and polite. I recently encountered a challenge with a PDF document, needing to input personal details and remove certain content. Despite my struggles, the team at 247 stepped in and effortlessly handled it for me. Their prompt and efficient service truly exceeded my expectations.

I can finally get my emails!

I can finally get my emails! As a business owner, not getting emails is bad. Your team fixed a problem with my email and server that my server's tech department and my McAfee tech guys couldn't fix. They said I needed to upgrade my 2016 Microsoft Office to the latest version, but your people fixed it without that. I'm very impressed and signed up for your services for 6 months. Thanks a lot!

My experience earns a solid 5 stars!

My experience earns a solid 5 stars! Daniel, Max, and Alex went above and beyond with their patience and assistance. As an 84-year-old with limited tech knowledge, their support was invaluable, creating a stress-free and positive encounter. A heartfelt thank you to the team for making my experience so pleasant and seamless.

I required assistance from a PC

I required assistance from a PC specialist as a Mac user needing to revive a decade-old laptop for a presentation in California next month. The venue's AV system wasn't compatible with Macs. Ron aided me in setting up Outlook and PowerPoint. He was exactly the expert I required at that moment.

Thanks to the tech's great job

Thanks to the tech's great job, I discovered the issue with my internet service. It wasn’t my computer. It was a problem with the cable connecting the modem to my computer. The internet provider provided me with new cables.

Provides really good service.

Provides really good service. I've needed help from 24/7 Technies a few times since I signed up, and every time they were fast, polite, and got the job done. They always fixed my problems. I'm pleased with the service.

Great service

Great service. Nowadays, it's hard to speak with a real person, but this company did well. My call, while I was worried, was answered fast, and my issue was handled quickly, efficiently, and politly.

My encounter with 247's tech support featured good customer service

My encounter with 247's tech support featured good customer service, but the primary issue persisted. They successfully rerouted future sent emails to the sent folder, but retrieving emails sent approximately 3 weeks ago proved unsuccessful. While I appreciated their efforts, the inability to recover past emails highlighted a gap in resolving the core problem, leaving room for enhancement in their troubleshooting capabilities.

As someone with a home, contents

As someone with a home, contents, and a car, insurance for my computer is just as crucial. 247techies serves as the reliable insurance for my digital realm. Their exceptional service ensures that any computer issue is promptly addressed and resolved, offering peace of mind around the clock. Trustworthy and efficient, 247techies is my go-to solution for keeping my computers running seamlessly.

The representative was helpful

The representative was helpful. He informed me that the popup was a scam and pointed out unnecessary programs. He fixed the issue by taking control of my computer. However, the cost seemed high. I believe the service should cover a longer period, maybe a year instead of just six months. Despite this, my computer works fine now, and I can get back to my work.

Company is realy good.

Company is realy good. They fixed my problem well. Talk was good. Workers were smart, they checked if I did my part. In the end, they fixed it, and PC works faster. Sometimes new workers didn't know much about the issue.

Quick service, yet encountered a hiccup

Quick service, yet encountered a hiccup with my Microsoft Office auto-update. The tech searched extensively and assured me all was fine. Unbeknownst to them, Microsoft altered its policy for Office Home and Student (lifetime use). Awareness of such issues could enhance service quality.

Richard is a certified genius.

Richard is a certified genius. Today, we didn't deal with WIN 11 or printers. We were trying to sync a Samsung Tablet with a Samsung Cell phone's YouTube account. Richard, with his incredible wisdom and technical skills, made it happen. Samsung tech support couldn't help, and neither could the YouTube community. But Richard did it. I've been using 24x7 Techies for around 4 years now, and this company is fantastic. All others in this field are amateurs. My subscription is essential because my computing tools can't survive without 24x7. It's refreshing to find a truthful company in a world full of deception. Thank you, Richard, and thank you, top management. Someone should treat Richard to lunch and give him a raise. 24x7 is only as good as the brilliant minds like Richard. God bless you, Richard. Stay safe and enjoy your youth!

You know how sometimes things

You know how sometimes things just go haywire with tech? That's what happened to me recently. I had this crazy issue where everything went wrong, thanks to Acrobat acting up. But then Alan and Ramond came to the rescue. Alan handed things over to Ramond without making me repeat my story, which was such a relief. Ramond was amazing and spent a good two hours fixing everything, replacing stuff that got messed up. These guys worked together like a dream team. I'm seriously grateful for their help and the way they handled everything. Fingers crossed I won't face this kind of mess again, but if I do, I know who to reach out to. They totally deserve five stars, maybe even more!

I had a tricky situation

I had a tricky situation with some online scammers, and Alan, the computer expert, really turned things around for me. He was incredibly knowledgeable and supportive throughout the whole ordeal. I was pretty stressed out, but his calm approach and expertise made everything much easier to handle. Alan explained every step in a way that even someone like me, who's not super tech-savvy, could understand. He was always patient, answered all my questions, and never made me feel silly for asking them. The relief I felt after his help was immense, and I genuinely can't recommend Alan enough for anyone facing tech troubles. He truly made a difficult experience much more bearable.

Absolutely fantastic time

I recently had some serious trouble with my Outlook being locked and was really getting worried about it. Luckily, the tech guy I spoke with was absolutely fantastic. He was so professional and really seemed to understand all the different issues I was having. What stood out the most was how patient and caring he was throughout the whole process. I sometimes struggle with hearing, but his clear English made everything way easier for me. It felt like he genuinely wanted to help and wasn’t just rushing through the call. By the end, everything was sorted out, and I was super relieved. It was a breath of fresh air to get such great service.

Thanks a ton, Harris!

I had a session with Harris from 24/7Techies, and let me tell you, it was quite something. Harris really knew his stuff and tackled all my concerns with ease. Not only did he address everything on my list, but he even went beyond what I expected. It felt like chatting with a friend who genuinely wanted to help. His expertise and friendliness made the whole experience enjoyable and easygoing. If anyone's on the lookout for top-notch tech support, I'd definitely point them towards Harris and the team at 24/7Techies. They're a fantastic bunch that really cares about getting things right. Thanks a ton, Harris!

I had been struggling with

I had been struggling with my email accounts for what felt like ages and just couldn't get them to work right. Feeling frustrated, I decided to give 24/7 Techies a shot, even though I was kinda worried about letting someone else access my computer. But they promised they were trustworthy, so I went for it. And wow, they totally came through! Not only did they fix the email problems on my new phone, but they also sorted things out on my laptop and desktop. They were really helpful and professional. Honestly, the $199 was totally worth it for the peace of mind and getting everything running smoothly again.

Definitely a standout experience!

I had this tech guy come over to fix my issues, and let me tell you, he was just amazing. He spent quite a bit of time working through everything, but he never seemed to lose his cool. Even when he needed my input, he was super patient and made sure I was comfortable with everything. The way he tackled each problem was impressive, and he didn't stop until everything was sorted out. Honestly, it's not every day you come across someone who’s so dedicated and focused. The whole experience was just top-notch, and I couldn't be happier with how everything turned out. Definitely a standout experience!

I had this crazy day

I had this crazy day when a scammer pretending to be from Microsoft totally freaked me out. I was really worried and didn't know what to do. Then I got on the phone with Brian from tech support. What a relief! Brian was super friendly and really knew his stuff. He calmly explained everything to me and helped me understand what was going on. He even pointed me to the real Microsoft site for any tech support I might need in the future. It felt like a huge weight was lifted off my shoulders after talking to him. I'm really grateful to Brian for making a stressful situation so much easier to handle.

I got this weird email

I got this weird email saying my account was about to vanish, and I had this gut feeling something was off. So, I reached out to AmX, hoping they'd shed some light on the situation. They connected me with Adem over at 247. We chatted for a while, and he totally confirmed what I was thinking. Adem was super helpful, walking me through changing my password and patiently answering all my questions. He even gave me some tips on how to get in touch with them if anything fishy comes up again. It was a huge relief knowing I've got a reliable team looking out for me. Feeling way more secure now!

I had some work

I recently had some work done, and I gotta say, the technicians were top-notch. They really knew their stuff and it showed. Every question I threw at them, they answered without making me feel dumb, and trust me, I had a lot. What really stood out was their patience. They took their time to explain things and didn't rush through anything. It's not often you find service like that. So yeah, I'm giving them five stars. They genuinely cared about doing a good job and making sure I was happy with everything. Feels good to know there are still people out there who take pride in their work.

You know when you walk

You know when you walk into a place and you're not sure what to expect? That was me, but wow, did they change my mind! These guys really know their stuff. I had a problem I couldn't figure out, but they jumped right in, super eager to help. It was like they wouldn’t stop until everything was sorted. Honestly, you don't find service like this every day. They were friendly, knowledgeable, and genuinely wanted to make sure I left happy. It's not often you can say you’re impressed with customer service, but this is one of those rare times. Big thanks to everyone who made it happen!

I had a great experience

I had a great experience with 247Techies. Had two separate issues and ended up dealing with three different people. They were all top-notch. They did most of the work while I wasn't even online, then called me back when they were done. Usually, online tech support takes forever and makes you question if the warranty is worth it. But 247Techies did things differently. They got what the problem was quickly, worked on it without wasting my time, and then called back when they had it fixed or needed more details. Really a pleasure to work with them. Definitely recommend!