Reviews Summary

Wisecars.com has a 3.3 - star rating from 14 reviews, indicating a low level of customer satisfaction!

5 stars
8 Reviews
4 stars
0 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
6 Reviews
Rating (1.0)

About company

Their primary objective is to provide customers with unbeatable deals coupled with uncompromising service quality. They prioritize customer confidence in their car rental bookings, assuring that every package is tailored to meet individual needs. Extensive research and hard work underpin their commitment to delivering on this promise. Their offerings encompass a wide array of options that consistently align with customers' requirements. A steadfast dedication to delivering exceptional customer experiences, coupled with outstanding care and support, defines their ethos. They take pride in enhancing customers' holiday or business trips, ensuring they extract the utmost value from their rental experience.

Key Details:

  • Location: The company is headquartered in San Francisco, United States.
  • Founders: Wisecars was founded by Felicity Travaini and Frank Travaini.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(1.0)
My experience with this company
by Barbara Jackson

My experience with this company strongly suggests it might be a scam. I made a payment for my rental vehicle, expecting it to cover the cost entirely. However, upon reaching the pickup location, I was surprised to be asked for an additional deposit and payment, despite the money having already been withdrawn by Wisecars. To make matters worse, there is no provision for a refund if you realize this discrepancy within 48 hours of your rental pickup. This situation feels like a scam, and it's extremely disappointing to encounter such deceptive practices. Caution is advised for anyone considering using this service.

(1.0)
Rented a vehicle at the wrong
by Marjorie Danko

Rented a vehicle at the wrong location...took a lyft to the right location and when we arrived, the rental had been 'cancelled" Not even sure if we had a legit rental in the first place despite the e-mail from wisecars as Avis had zero confirmation whatsoever. Had to pay top dollar for a vehicle 'right now'. Called Wisecars FOUR times, was assured they would look into into the charge they placed on my credit card and get back to me. NEVER returned my calls, never issued refund. Had to dispute with my credit card company. DO NOT TRUST THESE SCAMMERS

(5.0)
I was a bit unsure the first time I booked with Wisecars
by Stephanie Davi

I was a bit unsure the first time I booked with Wisecars, but the savings were so great that I decided to go for it. The voucher arrived as expected, pickup went smoothly, and I was very happy! Booking with them again, I had to modify my reservation a month later. They handled it swiftly and effortlessly. Mikhel was helpful and even reduced my reservation fee. I'll definitely choose them whenever I need to rent a car!

(1.0)
Beware! Wisecars.com operates as a haven
by Jesper

Beware! Wisecars.com operates as a haven for scammers. They collaborate with shady rental companies, imposing unacceptable rental conditions. Wisecars shows no interest in customer support, hiding behind nonexistent rules. Attempts to contact them regarding canceled rentals prove futile. I'm considering involving the police to recover my money, as communication remains elusive.

(1.0)
I'm extremely disappointed with Wisecars.
by Zigun

I'm extremely disappointed with Wisecars. The undisclosed "minimum coverage" required for car pickup was absurdly high and not outlined in the terms they provided. My insurance, even from GEICO, fell short, forcing me to purchase additional coverage at an exorbitant cost. Wisecars' lack of transparency left me feeling deceived and overcharged. I won't be returning.

(5.0)
Wisecars swiftly addressed my
by Pete

Wisecars swiftly addressed my double booking problem when I made the reservations. Eduado reached out via email to acknowledge the issue and offered to fix it at my convenience. When I called, Maryna efficiently verified the problem and resolved it within 5 minutes. Maryna was friendly, professional, and competent. What more could I ask for?

(5.0)
Having navigated through perplexing
by Judith

Having navigated through perplexing vehicle websites, yours emerged as a beacon of clarity – a relief for an ER nurse like me! The intuitive design instantly drew me in. Having previously relied on another car rental service for state trips, your competitive prices present a much more sensible option.

(5.0)
very user-friendly and efficient
by Donna A

very user-friendly and efficient. The lack of confusing options and misdirection makes it easy for customers to navigate and understand their products or services. This is a positive sign, showing that the company values their customers' experience and wants to make it as smooth as possible

(5.0)
Piece of cake. Now, I'm
by Joanne Handy

Piece of cake. Now, I'm a first-timer with Wisecars, so I had a few voucher process questions. Hit up customer service, and bam! Got some super friendly and clear answers that just made everything click. Easy peasy, and now I'm feeling comfy.

(1.0)
I made a reservation and
by robert

I made a reservation and even printed out the confirmation. However, the next day, they unexpectedly canceled it on their end, and I'm unsure of the reasons behind it. This experience has left me hesitant to book through them again.

(5.0)
Rates are pretty solid, and
by Janine

Rates are pretty solid, and navigating their website is a breeze. Now, the real test comes with the pickup hustle at Jacksonville airport. Fingers crossed it's as smooth as they claim!

(5.0)
This company offers good
by Anonymous

This company offers good protection for a low deposit of only 7.92 extra per day, not €50 or a lot of money. The advert explains everything well.

(1.0)
This company continues
by COUSAR

This company continues to be questionable in its practices. They initially offer a low price, but when you pick up the car, they double the rate.

(5.0)
The prices are killer
by Richard C

The prices are killer and making a reservation was a breeze. I seriously can't believe how easy it was. It's like a dream come true.

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