Wingspan.app

Clean payouts, tricky setup

Implementation took real attention. Mapping cost centers and syncing accounting wasn't plug-and-play, but support answered quickly and shared docs. Once live, approvals and payouts sped up. Per-active-worker pricing is fair, though we prune dormant profiles to control cost.

Onboarding our contractors fast

Invited 30 contractors in one batch, collected W-9s via e-sign, and set payout rules in under an hour. The dashboard is clean, and SSO made our admins happy.

Feature that saved time

Clicked automate, watched a boring task vanish in seconds. I literally clapped at my desk.

Account issue fixed fast

Two factor hiccup resolved in 10 minutes via chat. Clear steps and courteous tone. Fully solved.

Stable app, confident use

I felt at ease after the first week. No crashes, thoughtful navigation, and features do what they say.

It just, you know, works

Didn’t need a 30 page manual to do basic tasks. Smooth, fast, and no weird quirks so far. Color me pleasantly surprised.

Clean onboarding and UI

Sign in was secure, the walkthrough highlighted key features, and I was productive right away. Short learning curve and helpful tooltips. Settings and billing are easy to find.

Clean app, quick onboarding

Account creation was snappy with two-factor on by default. The dashboard is uncluttered, and tooltips eased the learning curve. Settings and billing are easy to find.

Fast, clear support replies

Submitted a ticket about an integration. They replied with a clear checklist and a short video. Quick, friendly, and the issue vanished.

Wingspan has been a great invoicing platform.

Wingspan has been a great invoicing platform. It has lots of options for getting paid, which is why I like this service. I picked instant pay to my bank account. Few platforms provide instant pay. This is useful for me since I need to pay bills before payday.

The company is super easy to work with.

The company is super easy to work with. It was extremely user friendly. I really enjoyed the experience.

Wingspan makes it easy for freelancers to get paid.

Wingspan makes it easy for freelancers to get paid. I know where my invoice is and I always get paid on time. The deposit works well and I know when to expect my payment. I haven't tried other services yet, but now I will.

I really like Wingspan.

I really like Wingspan. As a freelancer, I find their financial tools really helpful, especially the ones for taxes. They make it simple to understand and even set aside money for taxes automatically. The invoicing system is great too; it's easy to use and offers many payment options for clients, which is convenient for everyone. When I contacted Wingspan's customer support, it was a breath of fresh air. They know their stuff, they're friendly, and they don't drag things out. In a time when support experiences can be frustrating, this was a big win for me.

Dealing with their customer service was a nightmare.

Dealing with their customer service was a nightmare. This company lacks professionalism and seems clueless about their own services. I had a deposit from an invoice that they said was on hold because I didn't submit my ID, even though I wasn't asked for it when I set up my account. When I asked customer service, they just directed me to FAQs that didn't mention anything about it. I decided to cancel my account and asked for my money to be deposited into my bank account. They said it would take 10 days, but on the 10th day, they suddenly said they were sending a check instead. I had been trying to communicate with customer service about my money, but they kept giving vague answers and blamed me for not verifying my identity, even though I had given them my social security and bank account details. It's been a whole month, and they still haven't sent my check for a significant amount of money that I really need. It feels like they're holding my money hostage, almost like it's deliberate. I strongly advise against using this company until they change their leadership and overhaul their entire organization.

Seems like I'm facing a similar

Seems like I'm facing a similar problem as the person below me. My money's stuck for reasons I can't quite figure out. It takes forever for customer service to get back to me. Sometimes, technology just gets in its own way, and this seems to be one of those times.