Reviews Summary

TrueHost.com has a 3.0 - star rating from 4 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Truehost is a globally trusted web hosting company offering simple and reliable managed databases for apps and mission-critical systems. They provide highly scalable, fully managed MySQL with automatic failover and free daily backups at transparent pricing. Truehost also offers domain registration for a wide range of domain names at the best prices in the US and Canada, including .xyz, .com, .net, .us, .co.uk, .ca, .cn, .co.in, .ke, .in, .co.za, .co.ke, and .com.ng. The company is known for its reliable services and competitive pricing. Visit their website for more details.

Key Details:

  • Location: The company is headquartered in Newark, United States.
  • Founders: TrueHost.com was founded by David Murimi.
  • Foundation Date: The company was established in the year 2016.

Customer reviews

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(1.0)
I've supported TrueHost for years, hosting multiple

I've supported TrueHost for years, hosting multiple client sites with them. Recently, however, my experience has turned poor. Their support is slow, with unanswered tickets. Website speeds are sluggish, even for simple sites. Server problems aren't fixed quickly, and phone support has long wait times. I'm nearly ready to move on from their services.

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(5.0)
Truehost is great.

Truehost is great. I’ve used Truehost since 2020 when I hosted my first site, and I’ve hosted more than 20 sites with them now. They are skilled, and the thing I really appreciate is their friendly customer service. They don’t make you wait and solve any problem super fast. Thank you. More will come.

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(1.0)
This company has really disappointed me.

This company has really disappointed me. I have a basic problem that has been going on for over two weeks, and despite multiple calls, the support team does not seem to care. The quality of their headsets is so poor, all you can hear is a constant noise in the background.

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(5.0)
I can now suggest TrueHost's service.

I can now suggest TrueHost's service. The support was a bit slow, but my .net application is finally running. I want to thank agent Japet who managed the problem after a 10-day wait. However, please work on speeding up your ticket response time.

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