Track718.us

2.2

58 reviews
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44%

44% of reviewers recommend Track718.us. Below average in this category

Below average

Reviews Summary

2.2

44% of reviewers recommend Track718.us.

Track718.us reviews reveal a strongly negative overall sentiment among customers. On the positive side, a small minority of users appreciated the platform's ability to track packages across multiple carriers, its clean interface, timely email alerts, and features like package nicknaming and bulk uploads. However, the overwhelming majority of Track718.us customer reviews report serious concerns. Most complaints allege that the platform is frequently associated with scam or fraudulent online stores, providing false delivery updates for packages that never arrive. Many users describe receiving tracking numbers from Track718.us after purchasing from suspicious websites, followed by non-delivery and unresponsive or absent customer support. There are also repeated reports of inaccurate tracking details, unexplained delivery claims, and difficulties obtaining refunds. While a few users found the technical tracking features helpful, the dominant experience is one of mistrust and financial loss. In summary, Track718.us is widely regarded as unreliable and potentially linked to e-commerce scams, making it a high-risk option for package tracking.
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Software

Track718.us is 381 out of 392 best companies in Software on RealReviews.io

About Track718.us

Track718 is a global logistics tracking platform supporting over 2,600 service providers, including postal, express, sea, air, and rail freight. It enables users to track packages effortlessly, ensuring a seamless delivery experience. The platform connects entities in the global trade ecosystem, such as cross-border e-commerce sellers and buyers, offering personalized tracking and data monitoring services. By automating and visualizing logistics trajectory information, Track718 reduces operating costs and enhances customer satisfaction. Its integration with carriers like UPS simplifies package tracking, making it a reliable solution for efficient logistics management.

Key Details:

  • Location: The company is headquartered in Guangdong, China.
  • Founders: -
  • Foundation Date: The company was established in the year 2020.

  • Translation language

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Customer reviews

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  • N

    Nikki

    1 reviews

    Helpful, but not the shipper

    I felt informed seeing intermediate scans, yet frustrated that a marked delivered package was missing. They are a tracker, not support, so resolution took longer.

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  • D

    Dayton

    1 reviews

    Reply pointed me to seller

    Track718 answered quickly but reminded me they are not the shipper. They suggested contacting the merchant and local carrier, which eventually worked.

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  • J

    Jasper Laws

    1 reviews

    Clarity with some caveats

    Felt reassured seeing multiple carriers in one place. Frustrated when a seller stalled, but the tracker itself did its job cleanly.

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  • A

    Anita

    1 reviews

    Multi-carrier tracking in one

    Pasted my number and got milestones fast. Handy to see USPS and origin scans together, even if timestamps differ a bit.

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  • D

    Deniz A.

    1 reviews

    Helpful aggregator for parcels

    I tracked a package from an overseas shop and could follow both the local post and courier handoff. The interface is simple and updates were frequent. Not a carrier, so no claims, but it made sense of scattered scans for me.

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  • L

    Laura McKays

    1 reviews

    Quick, clear clarification

    Support explained why carrier pages sometimes lag and confirmed my parcel’s consolidator step. Friendly tone, response in under 30 minutes.

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  • E

    Elin Celina

    1 reviews

    Informative, manage expectations

    I felt informed but reminded they aren’t the carrier. Status was clear, though one handoff lagged. Still, it reduced my anxiety by showing every scan.

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  • C

    Cecil Page

    1 reviews

    Simple universal tracking

    No registration needed. I dropped in a tracking number and got consolidated updates. The interface is tidy with carrier references and status history. Learning curve is basically zero.

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  • D

    Daniel Karlsson

    1 reviews

    Gentle nudge to carrier

    They reminded me they show data, not deliver, and linked the exact carrier page. Clear and helpful.

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  • J

    Jan H

    1 reviews

    Finally, one page for all

    Tired of juggling tabs. This showed me every scan, then kicked me to the carrier when needed. Zero drama, actual clarity.

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  • J

    Juuly

    1 reviews

    Clear explanation on delays

    Support replied quickly, explained consolidator steps, and linked the carrier page. Helpful, polite, and it matched what arrived.

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  • E

    Eric

    1 reviews

    Useful tracker with context

    I pasted my number and saw multi-carrier updates. The site reminded me they’re not the shipper, which helped set expectations. Alerts worked and links to carriers were handy.

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  • J

    Jennel Henderson

    1 reviews

    Scan appeared just in time

    I refreshed and the carrier event popped up. Tension dropped instantly and I stopped overthinking it.

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  • J

    Juuly

    1 reviews

    Paste, track, done

    No account needed. I pasted the code and got instant status plus carrier links. Zero confusion, minimal effort.

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  • S

    Stanis S.

    1 reviews

    Out for delivery excitement

    When it pinged out for delivery, I ran downstairs like a kid. The history view later helped me spot a depot delay pattern.

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  • R

    Roberto Brito

    1 reviews

    Multi-carrier tracking that works

    Pasted a code and the site identified the courier correctly. Timeline view is clean and the email alerts arrived right on each handoff. Creating an account let me nickname packages for sanity.

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  • T

    Tony

    1 reviews

    United States

    Scam company

    If you see this company as a tracking company for something you bought online. Contact your bank immediately and stop payment or dispute the payment.. you have been scammed.. everything they showing is lies and you will never receive anything.

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  • A

    April Sea

    1 reviews

    Good, but timestamps odd

    Bulk added a CSV, named the shipments, and alerts worked well. Two entries showed time zones off by an hour, which was confusing. Support acknowledged the quirk and logged it. Otherwise, data matched carrier pages and tracking felt reliable.

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  • G

    Gideon Stray

    1 reviews

    Notification ping felt great

    Phone buzzed with Delivered just as I reached the porch. Opened the door, box right there. Tiny victory dance, not sorry.

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  • B

    Bruno

    1 reviews

    Simple multi-carrier tracking

    Pasted three tracking numbers and it detected carriers automatically. Timeline view is clean, and email alerts hit right when statuses change. Easy start.

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  • J

    Jodi Snowden

    1 reviews

    Finally, a sane tracker

    Updates lagged once during customs, but the timeline made sense and I felt reassured. No ads screaming at me, just clean status points.

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  • A

    Anonymous

    1 reviews

    Poland

    Scamm

    I ordered a package over a month ago and they said it was delivered but it was not. I checked everywhere to see if the packing number was real but everytime i checked it said it was now. Scamm

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  • S

    Serge Van den Steene

    1 reviews

    Belgium

    Supposedly arrived but still got nothing

    Supposedly arrived but still got nothing and the email you can send gets no reply.....so like many others also scammed......really disgraceful and all over the internet.

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  • H

    Hypnos

    1 reviews

    United Kingdom

    Same as many others, I ended up buying a fake product from megafan.org.

    Same as many others, I ended up buying a fake product from megafan.org. The only proof I got was an order email and phony tracking from “emily(at)veasyservice.com.” It even said “delivered,” but nothing ever came. Anyone getting those emails and the 718 tracking should right away contact their bank or card provider to dispute the payment and block the card if money’s already taken. I had to go through that mess myself… BE CARFUL!

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  • W

    Warren Flay

    1 reviews

    New Zealand

    Fake website took my money for a product

    Fake website took my money for a product and claimed this site would track it. Of course, no item was ever 'sent' even though they insist it was. (delivered on a Sunday in New Zealand? total lie!)

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  • M

    Mauricio Fonseca

    1 reviews

    United Kingdom

    I ordered a package through a site named fua-krew

    I ordered a package through a site named fua-krew, they used this company to deliver it, I paid 42€, waited nearly 3 weeks, it shows delivered but I never got it. Now checking reviews for both the seller and this delivery service, many others also got scammed, how are such websites still allowed online?

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  • S

    Sha-Ron

    1 reviews

    United States

    Well got ripped off bought a pallet jack

    Well got ripped off bought a pallet jack from a site I thought was Costco for my ministry. Turned out to be this fake track718 shipping site. I'm mad because I move pallets of food and now I lost the money they took and still no pallet jack 😡

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  • R

    Ray Eastick

    1 reviews

    United States

    In line with what lots of other people say

    In line with what lots of other people say, best to stay clear of Track 718. I only learned once I placed an order with Esprit China that Track 718 was handling the delivery. At first it looked smooth and proper, but the parcel never turnd up. Just another tricky Chinese setup working along with others. Keep away from both names if you can.

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  • M

    MrDanielJoyce

    1 reviews

    United Kingdom

    I can't believe even with all these reviews

    I can't believe even with all these reviews they keep treating people bad...same problems as always...and nobody is fixing anything!!!!

    0 comments

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  • R

    RAM

    1 reviews

    United States

    False information, fake site

    I have now experienced two issues with this track718 both of them have delivered false information regarding orders placed on TikTok. track 718 should be purged from in internet it is 100% scam.

    review image 1

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