Reviews Summary

Towerloan.com has a 5.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
5 Reviews
4 stars
0 Reviews
3 stars
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2 stars
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1 stars
0 Reviews
Rating (1.0)

About company

Tower Loan is a well-established, privately-owned finance company with over 200 branch offices across Mississippi, Missouri, Illinois, Alabama, and Louisiana. It has earned its reputation as one of the largest and most forward-thinking independent finance companies in the United States. Tower Loan is committed to serving the financial needs of individuals and communities in the regions it operates, providing a range of lending services to help customers achieve their financial goals. With a long-standing presence, Tower Loan is a trusted name in the industry, known for its customer-centric approach and dedication to financial well-being.

Key Details:

  • Location: The company is headquartered in Flowood, Mississippi, United States.
  • Founders: Towerloan.com was founded by Ed and Kate Clark.
  • Foundation Date: The company was established in the year 1936.

Customer reviews

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(5.0)
Tower Loan in Eufaula, AL got better
by COREY

Tower Loan in Eufaula, AL got better with new staff. Mr. Merchant, the branch manager, was a real help. Good customer service!

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(5.0)
Needing money for a sudden
by Crystal

Needing money for a sudden emergency right after finishing paying off another loan can be embarrassing. But Tower Loan was really good. The whole thing was quick and easy, and the staff were nice and professional. We had an appointment, so we didn't have to wait long or feel judged. Overall, it was a nice experience.

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(5.0)
I appreciate that even
by Stanley

I appreciate that even with my existing loan and regular payments, there are times when I fall short on cash. Periodically, they offer me a little extra cash if needed. They don't turn it into a second loan unless I want it to be, so I can combine it into one payment. The process is quick, and I'm on my way to the bank in no time. The staff is friendly, which adds to the positive experience!

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(5.0)
The gentleman who assisted
by Harry B

The gentleman who assisted me was friendly and took the time to explain all the available options. This was very helpful, and he also discussed potential options that might become available later in the contract.

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(5.0)
I had a positive experience with this transaction
by JL

I had a positive experience with this transaction, and I appreciated the informative welcome call providing account details. However, I've noticed an issue with previous loans through Tower Loan, specifically the local office in Huntsville, AL, making premature calls related to upcoming payments. As per my understanding, there's a 10-day grace period, which I've never utilized because I always pay before the due date. It's frustrating to receive payment-related calls when there's no delay. I hope this matter can be addressed across all Tower Loan offices to ensure a smoother customer experience.

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