Reviews Summary

TigerDirect.com has a 2.2 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
0 Reviews
4 stars
0 Reviews
3 stars
2 Reviews
2 stars
3 Reviews
1 stars
1 review
Rating (1.0)

About company

TigerDirect.com stands as a leading retailer in the computer and technology industry, dedicated to meeting the needs of computer users. Rooted in the principle of treating customers like family, they prioritize unparalleled customer care and strive to educate customers about technology's benefits. Their call center is staffed with knowledgeable and courteous individuals who offer assistance, recommendations, and solutions. With a commitment to stocking the latest products and providing valuable information, TigerDirect.com empowers customers to make informed decisions. The dedication and expertise of their staff are integral to their success, ensuring customers receive exceptional service and support.

Key Details:

  • Location: The company is headquartered in El Segundo, United States.
  • Founders: TigerDirect.com was founded by Gilbert Fiorentino, Carl Fiorentino, Karlton Norman, Orlando Ramos.
  • Foundation Date: The company was established in the year 1985.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(3.0)
I got a Refurbished Lenovo Yoga 260
by Kory

I got a Refurbished Lenovo Yoga 260 for my Granddaughter's Birthday. The price was great, shipping was less than a week, and it arrived in pristine condition. However, several of the keys, especially numbers, stick or do not work. I don't have the luxury of time to send it back, etc., especially after I purchased MS Office Pro and installed, so I will likely order a new keyboard and install it myself. I did download and install all of Lenovo's drivers, including keyboard, and update the BIOS, and still no resolve. Had the keyboard not been an issue, this would have been a five rating.

(2.0)
I purchased an iPad and MacBook
by Amin

I purchased an iPad and MacBook separately, but both orders were mysteriously canceled without any notice. They've done this before with fake "sales," blaming it on human error, which is hard to believe given how often it happens. Seems like they're after customer info or dealing with cashflow problems, since I haven't been refunded. Avoid this place at all costs!

(3.0)
Tiger Direct has a large warehouse north
by John

Tiger Direct has a large warehouse north of Atlanta and a walk-in retail showroom. They offer some close-outs on computers, printers, and other electronics. But it's smart to compare prices to see if their close-out deals match those of other online stores for new models.

(1.0)
Avoid this store!
by Heather

My issue is exactly what I’m reading on other review sites—it was reliable before but isn't now. Purchased a laptop, they canceled it without informing me—many other reviews mention it’s to gather data and send spam to others. Just stay away.

(2.0)
Spams
by Anonymous

As others have mentioned, I'd advise against shopping there. They don't respect your orders, and you'll receive a lot of spam.

(2.0)
Absolutly appaling service.
by Saket

Absolutly appaling service. Canceld orders without any email or notifcations. Can't be trusted, this website.

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies