I've been using Strike for a year now
I've been using Strike for a year now, with some of my paycheck going directly into Strike every cycle. Recently, I got a notice saying Strike won't support my phone's operating system anymore because it's outdated (about 2 years old). But Strike doesn't offer any alternative way for me to get my money. There's no physical branch to visit, and their website is practically useless since nothing works on it. I reached out to customer support, but they gave a standard answer saying it's too difficult to keep their app updated with older OS versions. What kind of company dealing with huge amounts of money can't update their app so users can still get access? Especially when they don't have a fully functional desktop app either.
I'm not buying a new phone just for a fintech app when my current phone is working perfectly, even though the manufacturer has stopped supporting the OS to push people into buying new phones. And what happens to all the old phone's toxic parts if we start buying new ones? Come on, Strike. Step up your game.
0 comments
Replying to doulos
The comment must be at least 10 characters.