Steals.com

This was my first time using the website to redeem cash. I didn't know how to use it. But, it turned out well because I got a nice pair of slippers for a good deal.

I bought a beaded sweater from Ralph Lauren, but got a plain, dark one instead. I also had to pay extra tax fees upon delivery. Not happy with this at all. Won't be shopping with them again.

I ordered from the Shop App and was happy with the price, quick shipping, and the quality of what I got. I'll definitely shop there again.

Bought Nike shoes and paid $3 extra for "Free & Easy Return for Refunds or Store Credit." Without the $3, can't return item? Later got a message saying they're cancelling my order and refunding the money. They didn't have the shoes but didn't update website. They didn't refund the $3, so they took my order, cancelled it, and kept $3. The website name is accurate as a verb.

Attempting to kickstart a return process has proven to be an insurmountable challenge. The company's approach lacks the provision of an email containing an order number, a crucial requirement for facilitating a return. This absence of essential information creates a significant hurdle in navigating the return procedure.

Satisfactory but not outstanding for the duration I invested in locating the appropriate clothing size for my loved one ahead of their birthday.

I purchased five different clothing items, only to have all of them abruptly canceled. Despite redeeming a coupon, it vanished without a trace. Regrettably, my packages never arrived, leaving me dissatisfied with the overall experience.

Satisfactory for the effort invested in locating the appropriate-sized attire for a special birthday gift.

Steals.com, once a favorite for its $15 shoes and great deals, has undergone a disappointing transformation with the rebranding as Tuesday Morning. The service has declined, with employees more focused on gossip than assisting customers. The new pricing structure lacks the affordability of the previous $15 shoe offer, and holding items is no longer allowed. The removal of discounts on $100 purchases and a strict no-return policy, even for exchanges, diminishes the appeal. Formerly a go-to for extensive shopping, these unfavorable changes make it a place I won't revisit for my family or Christmas shopping.

I encountered a major hiccup on the website, preventing order completion, citing delivery unavailability to my address. Despite previous smooth transactions, this time, I resorted to four disjointed Facebook orders. This fractured process cost me a 25% discount on a $100 order. Customer service offered no resolution, leaving me dissatisfied with the overall experience.

I got my order right on schedule amidst the chilly weather! These Bear Paws provide exceptional comfort and warmth. Their craftsmanship is remarkable, making them a solid choice. I'd certainly endorse these for anyone seeking reliable winter wear.

I purchased two pairs of jeans from this company. Unfortunately, one was canceled and refunded. The other pair, despite being labeled as a size 2, turned out to be significantly larger (measuring a 28 instead of the expected 26). Planning to return them, I discovered an unexpected $9.42 return initiation fee, which seemed disproportionate to the $35 jeans cost. Despite their advertised "free returns," I found discrepancies in their policies and received unhelpful customer service responses. The experience left me dissatisfied and questioning the transparency of their return process.

Attempting a return has proven to be an arduous task with this company. The absence of an email containing an order number adds an unnecessary layer of complexity to the process. The demand for an order number without providing one initially creates a frustrating experience for customers seeking returns. Improved communication and a streamlined return system would greatly enhance the overall customer experience.

The dress was to big I requested an exchange or a refund and I got no reply. So I had to find another dress and I’m stuck with a dress that doesn’t fit me.

The young salesperson provided excellent assistance during my purchase, demonstrating helpfulness and attention to detail in the process.

The dress I ordered was too large. I reached out for an exchange or refund but received no response. Unfortunately, I'm now left with a dress that doesn't fit, and it's quite frustrating.