Reviews Summary

SpotOn.com has a 3.8 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
4 Reviews
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2 Reviews
Rating (1.0)

About company

SpotOn is a trusted provider of digital tools that empower small and midsize businesses to effectively operate and expand their operations, all while delivering personal service and fair pricing. The company is renowned for its leadership in fully-integrated restaurant management systems and small business technology. SpotOn offers comprehensive solutions that encompass marketing, reservations, online ordering, digital loyalty programs, review management, and both retail and restaurant point-of-sale (POS) systems. Their hardware is robust and reliable, capable of meeting the demands of diverse business environments, including restaurants, bars, storefronts, online stores, stadiums, and more. It serves as a valuable resource for businesses seeking end-to-end solutions and operational excellence.

Key Details:

  • Location: The company is headquartered in San Francisco, California, United States.
  • Founders: SpotOn.com was founded by Zachary Hyman.
  • Foundation Date: The company was established in the year 2022.

Customer reviews

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(4.0)
James Clark was good
by Hass

James Clark was good. He took the time to explain things good. It did not bother him that I asked him to repeat certain things so I could understand it better. I did appreciate his help very much.

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(5.0)
I must have asked Crystal
by Anonymous

I must have asked Crystal a million questions since we launched with spoton and at least half of that million she's answered more than once 🤣 yet she is still so informative and patient. All the emails,all the one on ones, and she still is amazing to us. We've had to redo menus and everything and she still helps us. She's amazing.

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(4.0)
Thank you for teaching us about
by Michael

Thank you for teaching us about the system. Your training was really good and helpful. Thanks a lot.

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(5.0)
Recently, I encountered an issue
by Eduardo

Recently, I encountered an issue with my closing batch. Ivan Monroy took charge of resolving my problem. The service provided was outstanding, and communication was superb until the problem was resolved.

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(5.0)
I want to express my gratitude
by abibi

I want to express my gratitude to James Clark for assisting me with my POS system problems. James was patient, helpful, and has a wealth of experience. Thank you, James Clark, for your assistance!

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(1.0)
We were told we'd get cheap fees
by Brian Gray

We were told we'd get cheap fees and save a lot, but that didn't happen. We switched to a different company, and only then did they come back to us with lower rates.

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(1.0)
Avoid this company like the plague
by Andy Lay

Avoid this company like the plague. They are incredibly shady and provide a half-rate product for a premium price. They make it very difficult to cancel, charge you extra, and then will talk condescendingly to you as you try to fix it.

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(5.0)
hura Boz is a true standout at the company.
by Post_ Adjutant

Shura Boz is an invaluable asset at Spot On! His outstanding performance consistently delivers effective solutions, ensuring that the necessary changes are implemented swiftly. His exceptional communication skills, regular follow-up, and ability to schedule calls make a significant difference in our experience with Spot On. Shura Boz is a true standout at the company.

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