Reviews Summary

Simplex has a 4.8 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars
5 reviews
4 stars
1 review
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Rating (1.0)

About company

Simplex is a fintech company specializing in fraud protection and global payment processing for online merchants. Initially focused on the crypto market, Simplex now extends its services to various high fraud risk e-commerce merchants, online services, and marketplaces. Their comprehensive suite solution offers guaranteed fraud protection, chargeback liability, and payment processing. Leveraging state-of-the-art AI technology, Simplex has been securing merchants from fraud since 2014. With a transaction volume of approximately $1 billion per year, Simplex collaborates with prominent platforms in the crypto industry, providing essential fraud prevention and payment handling services.

Key Details:

  • Location: The company is headquartered in Givatayim, Israel.
  • Founders: Simplex.com was founded by Jan Lorenc.
  • Foundation Date: The company was established in the year 2014.

Customer reviews

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(5.0)
The procedure went smoothly and quickly.

The procedure went smoothly and quickly. I attempted to make a purchase with a card, but I was unable to finish KYC as I wasn't in the EU. I was concerned initially, but after chatting with customer service, they promptly canceled my order. They mentioned it might take 24-72 hours for my bank to unlock it, but it took under an hour. Very reliable service, I would suggest it to customers in the EU.

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(5.0)
I had a seamless experience with Simplex, swiftly receiving my cryptocurrency

I had a seamless experience with Simplex, swiftly receiving my cryptocurrency. Their security protocols inspired confidence, and their responsive communication via text and email was reassuring. Simplex ensured I felt supported throughout the process, making it easy and efficient. I highly recommend them for hassle-free crypto transactions. Thank you, Simplex!

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(5.0)
I really appreciate their service.

I really appreciate their service. I always find plenty of crypto sellers when I need to buy on Changelly, some of them have decent offers, but I always go with what Simplex provides, as I value ease over great deals with hassle lol. They're just the best, Simplex

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(5.0)
It was fast and simple.

It was fast and simple. I hadn't used the service in years, but all my info was still there when I logged in. Updating it was as easy as a text msg. The process's simplicity was surprising. I'll use this service again when I can.

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(4.0)
If I wasn't being tutored by someone with experience,

If I wasn't being tutored by someone with experience, I would've likely got a bit lost, but overall the experience, and customer services were good. I would recommend having a customer service icon on your front page.

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(5.0)
Company's service was quick.

Company's service was quick. Notifications for feedback were helpful. Checking if the bitcoin was received was good.

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