Reviews Summary

HostMerchantServices.com has a 4.3 - star rating from 4 reviews, indicating a high level of customer satisfaction!

5 stars
3 reviews
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Rating (1.0)

About company

Host Merchant Services (HMS) is a payment processing company that offers credit card and electronic payment solutions to businesses of all sizes. Founded in 2010, the company emphasizes exceptional customer service, available 24/7/365. HMS provides customized systems for mobile payments, point of sale, and e-commerce, with no hidden fees or cancellation charges. They offer a free equipment program for qualifying merchants and guarantee lifetime rates that won't increase. HMS is highly rated by customers and industry reviewers for its straightforward pricing and reliable service.

Key Details:

  • Location: The company is headquartered in Newark, Delaware, United States.
  • Founders: HostMerchantServices.com was founded by Lou Honick.
  • Foundation Date: The company was established in the year 2010.

Customer reviews

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(2.0)
It is quite difficult to follow your technicians.

It is quite difficult to follow your technicians. I have never had a conversation with someone who was easy to understand. Not once have I spoken to an American representative. This time, my problem was not fixed. I got a case number, but I waited to be contacted and haven’t had the chance to follow up. When you are very busy, it is a big issue to deal with someone who doesn’t understand your concerns and then has to wait for a solution.

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(5.0)
The site is very easy to access and navigate

The site is very easy to access and navigate, making it simple to see processed information. The user appreciates the monthly billing statements sent by mail, which help ensure they don't forget to credit their account. Everything is straightforward and user-friendly. Additionally, they like that there are no PCI compliance issues to worry about. Overall, a very positive experience.

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(5.0)
Rates matter a lot to us.

Rates matter a lot to us. They provided a competitive rate when other companies failed to offer savings. The service is also quite good, we mainly care about rates, but the service is an added benefit.

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(5.0)
Excellent customer service.

Excellent customer service. Appreciation to Abdirashid who has been very professional and helpful. I have been using Paysii for over four years now with no problems.

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