Reviews Summary

Shipito.com has a 3.5 - star rating from 11 reviews, indicating a low level of customer satisfaction!

5 stars
4 Reviews
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4 Reviews
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3 Reviews
Rating (1.0)

About company

Shipito, established in 2008, facilitates worldwide package delivery. Users can utilize their Shipito mailbox with a US address to conveniently shop online from the US. The platform streamlines the process by consolidating and forwarding packages to any location globally. Originally designed for international shoppers and businesses, Shipito addresses the challenge of accessing US products that are often more affordable or authentic. By overcoming shipping limitations, Shipito empowers users to seamlessly shop in the US, offering a solution for those looking to enjoy the benefits of American products from anywhere in the world.

Key Details:

  • Location: The company is headquartered in Sandy, Utah, United States.
  • Founders: Shipito.com was founded by Dave Robinson.
  • Foundation Date: The company was established in the year 2008.

Customer reviews

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(4.0)
The service choices are
by Beverly

The service choices are quite good. Website is simple to use. Price is fair. Enjoy the choices to have pictures of items and also insurance. Need to make tracking packages better once they cross the border into Canada but overall everything came just a few days later than expected. Still a great method to get packages to Canada if the retailer or vendor won't send to Canada from US directly.

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(5.0)
Instructions were straightforward
by Sharon

Instructions were straightforward and easy to understand. The only issue that bothered me was my choice of Shipito Asia for delivery, as it was the most affordable option. After completing the final stage, I received an email about shipment failure three days later. Unfortunately, the notification ended up in my junk folder. Upon logging back into my account to investigate, a pop-up message appeared, suggesting not to use that delivery option, but without providing any explanation. It would have been more helpful if there was clear information on why this logistics option couldn't be used or why it wasn't allowed in the first place. Thank you ^_^

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(1.0)
I purchased 2 pairs of shorts from
by Anonymous

I purchased 2 pairs of shorts from Juicy Couture, intending to have them shipped to Canada via Shipito. Although Juicy Couture successfully delivered the order, it never reflected in my Shipito account. Despite reaching out to customer service multiple times with detailed information, the only response I received was that it was delivered after hours, providing no further assistance. It's been two months since the late December delivery, and the lack of information on the lost package is frustrating. I recommend exploring alternative shipping services to avoid the disappointment and potential financial loss.

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(5.0)
I've been a Shipito user for several years
by Sue Stephen

I've been a Shipito user for several years, and the service has consistently been reliable. While the costs have risen, the overall experience remains positive, with efficient service and timely deliveries.

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(5.0)
Effortless, affordable, and swift service
by kronckers

Effortless, affordable, and swift service. They provided complimentary customs declaration checks, and the shipping speed was commendable. The inclusion of initial package arrival photos adds a valuable touch to the overall experience.

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(1.0)
The package cost $180, but the hefty
by Rjabuha

The package cost $180, but the hefty $130 shipment fees for a 16lb delivery were a deal-breaker. The overall pricing structure left me dissatisfied, making it unlikely for me to consider their services in the future.

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(4.0)
I encountered a hiccup while trying to
by Greg Ory

I encountered a hiccup while trying to choose my preferred delivery method, as MSDS documentation was required for my purchased product, which wasn't readily available. Despite this, overall, I found the service to be satisfactory.

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(1.0)
My shipment encountered significant issues
by Piki

My shipment encountered significant issues with Shipitto, causing frustration and disappointment. Despite paying a substantial fee for DHL express, my package was delayed due to Shipitto's failure to provide timely customs documentation. When addressing the damage to my items, Shipitto denied responsibility and refused coverage, even though their website indicated insurance was included. The promised refund for the damaged lipstick has yet to materialize, and the customer service has been unhelpful and deceptive. Based on this experience, I cannot recommend Shipitto for their unreliable service and lack of accountability.

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(4.0)
Shipito effectively handled my order
by Rafi H

Shipito effectively handled my order and requests. I'm open to using their services again. However, the USPS delivery timeframe significantly exceeded expectations. Contacting Shipito for transit updates yielded conflicting information, causing delays in receiving my package. Addressing this discrepancy with the carrier would enhance the overall experience.

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(4.0)
Usually, I'm content with the service
by Nori

Usually, I'm content with the service, and things go smoothly. Unfortunately, this time, my package was overlooked, and it only got dispatched weeks later after raising a new ticket. The delay was inconvenient and disrupted my usual positive experience with the company.

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(5.0)
I am delighted with Shipito's exceptional work in shipping goods
by Anabela Ferreira

I am delighted with Shipito's exceptional work in shipping goods. Their services are truly excellent, making them a reliable and valuable partner in the realm of shipping. My sincere thanks for their outstanding service.

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