Reviews Summary

Rshughes.com has a 3.5 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
3 reviews
4 stars
1 review
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2 reviews
2 stars
1 review
1 stars
1 review
Rating (1.0)

About company

As a globally recognized distributor of industrial supplies, this company has a rich history dating back to its founding in North America in 1954. With an extensive network of over 50 warehouse sites strategically located across the United States and Mexico, they have a dedicated team of experts with in-depth product knowledge. Their commitment is to treat your business as if it were their own, ensuring your needs are met efficiently. Their vast inventory is sourced from ISO 9001:2008 registered companies, and their strong purchasing and warehousing capabilities guarantee product availability. Whether you represent the aerospace, transportation, medical, or general and electronic manufacturing industry, this company is ready to assist you in achieving your goals.

Key Details:

  • Location: The company is headquartered in Sunnyvale, California, United States.
  • Founders: Rshughes.com was founded by Robert Saunders Hughes.
  • Foundation Date: The company was established in the year 1954.

Customer reviews

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(4.0)
The service was good, but I can't give 5 stars
by Raja

The service was good, but I can't give 5 stars because they sold me a thing that was out of stock. Rep found it for me.

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(5.0)
I neaded alot of Tyvek coveralls
by Anonymous

I neaded alot of Tyvek coveralls on short notice. The lady who answerd my phone call at the Denver facility and handeled my order was very frendly and helpfull. She was fantastic. Thank you!

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(5.0)
I'd like to give a shoutout to
by Mark

I'd like to give a shoutout to Jared and Austin for helping us out with our urgent request for 3M adhesive. Our company is in the midst of some serious sealing experiments, and we needed the 3M1300 solvent-based adhesive pronto. Thankfully, Jared and Austin came through and got it to us overnight. Big thanks to them for their great customer service. M. Misuraca, NOV Robotics

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(3.0)
We encountered an issue
by Anonymous

We encountered an issue with our packages leaking due to poor packaging for shipping. Despite requesting a fix, it's been three months and we're yet to receive any response from the quality department.

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(1.0)
I placed an order with the company
by Anonymous

I placed an order with the company and encountered some issues. After a phone call notifying me of back-ordered items, I authorized the shipment of the available items while awaiting the rest. Unfortunately, not only did I not receive the partial order, but the entire order was canceled without notice. Despite my attempts to reach out via email, there was no response. Upon calling, I was informed that the representative had supposedly made multiple unsuccessful attempts to contact me, leading to the cancellation. Despite only receiving one call, I was blamed for the situation. The suggestion to provide credit card information for order placement added an unnecessary layer of complexity. This experience has left me contemplating whether to continue with this company. Disappointing.

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(5.0)
Ordering from this company's
by Gary

Ordering from this company's website is straightforward, and their welcoming local customer support is readily available when required. It results in a delightful buying experience.

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(2.0)
RSH, seriously, why the mystery
by Jose G

RSH, seriously, why the mystery on shipping costs? It's like they give you a sweet deal upfront but then BAM – they hit you with unexpected shipping charges that leave your wallet gasping for air. I snagged three small epoxy tubes, and suddenly my $60 order turned into a $90 wallet-vanishing act. Not cool, RSH, not cool at all! 🤨

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(3.0)
They claim most stuff
by Michael F

They claim most stuff ships fast from the local warehouse, but here's the kicker – our rep knows we always order these gloves, and on the last go, we only got some of them, and the rest are playing hide-and-seek in the backorder abyss.

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FAQ

  1. Who owns RS Hughes?

    R.S. Hughes is an employee-owned company incorporated in California in 1957. With a presence in over 45 strategically located stocking divisions across the continental United States, it operates as a dynamic North American distributor of industrial supplies.

  2. What types of products does R.S. Hughes offer?

    R.S. Hughes stocks a wide range of products, with access to over 350,000 items, including premium brands for lasting solutions.

  3. How can one contact R.S. Hughes?

    To reach R.S. Hughes for general inquiries, individuals can call the provided phone number at 1-877-774-8443 or visit their website for contact options.

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