Reviews Summary

ResumeNerd.com has a 4.3 - star rating from 17 reviews, indicating a high level of customer satisfaction!

5 stars
12 Reviews
4 stars
2 Reviews
3 stars
1 review
2 stars
0 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

This company specializes in crafting career development tools and software to assist individuals in advancing their professional lives. From its inception, the primary objective has been to empower people by providing guidance through the job search and application process. Their suite of tools and resources is designed to benefit a diverse range of individuals, from students to seasoned executives. With a commitment to helping every step of the job-seeking journey, this company strives to make career advancement more accessible and achievable for everyone.

Key Details:

  • Location: The company is headquartered in Grand Cayman, Cayman Islands.
  • Founders: ResumeNerd was founded by Denise Heidel.
  • Foundation Date: The company was established in the year 2016.

Customer reviews

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(1.0)
This company is nothing but a rip
by Anonymous

This company is nothing but a rip-off scheme. I began the process but had to stop due to a family emergency. Then, just three days later, they sent me an email urging me to come back and use their service. I complied and uploaded my resume, thinking it was a two-week trial as they stated. However, on the 12th day, they charged my credit card without warning. I had also canceled on the same day, before I realized I was charged. When I called to inquire, they claimed my agreement began the day I started the process, which is illegal. Moreover, after canceling, they promptly cut off my services, completely disregarding their promises. This company's actions are both illegal and unethical, and I demand my money back. They shouldn't be allowed to get away with such deceitful practices.

(5.0)
Hands down the best resume and cover letter builder
by Anonymous

Hands down the best resume and cover letter builder, was looking for both in the same website. ResumeNerd was the answer to my dilemma, definitely recommend to my buddy looking for a job. Mr Omar was the best when I called to cancel, clear and pleasant knowledgeable voice about the services ResumeNerd offers. Mr Omar also suggested a “Thank you” cover letter once I land this job, thank you Mr Omar for the suggestion. ResumeNerd, you will not be disappointed!!!

(5.0)
As an ex-HR person who helps
by Anonymous

As an ex-HR person who helps with resumes, I reckon I'm pretty good at spotting errors, but recently a pro pointed out some flaws in mine. The language was weak. Résumé nerd fixed that. I used it for a person shifting from retail sales to customer service work from home. Résumé nerd gave the right words from the imported résumé. Had to tidy it up, but that was easy with its edit suggestions. Good pricing too! Worth a shot.

(5.0)
This resume app made updating my resume after 8 years extremely easy
by Mary J

This resume app made updating my resume after 8 years extremely easy! They also offered many formats to choose from which was great in helping my resume stand out from others. The app also offers other services such as preparing a cover letter and the ability to customize it for various positions, as well as a job search for your area. I would recommend this app to family and friends.

(5.0)
I had a fantastic experience
by Caidan F

I had a fantastic experience with this company. The customer service representative I spoke with was excellent and very helpful. They informed me that there is a more affordable version of the product available on their website, and it includes a wide range of useful tools. I will definitely recommend this company to all my colleagues.

(1.0)
This company's practices are shady
by Jessie H

This company's practices are shady. After spending an hour creating my resume, they surprised me with a fee to download it. I reluctantly paid the $3. However, during checkout, there was no mention of recurring payments. To my dismay, they deducted $35 from my account 14 days later. This company seems to be running a scam.

(4.0)
The company's customer service rep
by John H

The company's customer service rep handled things well, considering what they could do. However, there's a problem with the website. It doesn't say clearly that there's a monthly subscription fee. I only wanted to update my resume once after retiring, but I've been charged for multiple months. It feels a bit like a scam.

(3.0)
I selectèd the one
by Ele

I selectèd the one time fee to download my resume, then got charged 23.75 and never got an email confirming the charge. I did not authorize such a charge and have no way of getting the money back. I can no longer access the website via my computer and do not know how to contact them about the charge.

(4.0)
Overall decent.
by KV

Overall decent. Had a bit of trouble with the template and some editing wasn't so simple, but mostly was easy to use. Really liked being able to download and email it to myself. Also, canceling was simple; the person who answered the phone was friendly.

(5.0)
The person I talked to on the phone was really
by Madison

The person I talked to on the phone was really nice and helped me a lot. He explained everything well and fixed my problem. He was great. However, the website isn't very clear about billing. But the customer service person sorted it out, so it's fine.

(5.0)
На мою думку, ця компанія працює дуже добре.
by Anonymous

На мою думку, ця компанія працює дуже добре. Лукас Вільямс був дуже чуйним. Він вчасно мене проінформував про всі переваги сайту і запропонував вигідну пропозицію. 100/10, дуже дякую!

(5.0)
I phoned customer service for help
by caudell

I phoned customer service for help, and Omar was absolutely great! He was so helpful and nice. I called to cancel, but ended up keeping it instead.

(5.0)
Mia was realy kind, and helped me to clear
by Sadai

Mia was realy kind, and helped me to clear all my questions. Moreover, she offered me a new solution for the problem that I had.

(5.0)
The customer service agent was very good
by Tim Myers

The customer service agent was very good; she managed my request very well - quite pleased! She did a good job!!

(5.0)
Написання резюме було просте та швидке
by Женя

Написання резюме було просте та швидке, також є багато варіантів дизайну для вашого резюме... і це доступно... дуже

(5.0)
I had one issue with a subscription
by Donna

I had one issue with a subscription that I needed to adjust after payment. It was resolved promptly with no hassle.

(5.0)
The company helped me update
by Amy

The company helped me update my resume pretty fast. Their formats let me make my resume look more modern.

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