Reviews Summary

Plusbay.plus has a 2.6 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
0 Reviews
3 stars
2 Reviews
2 stars
0 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

The advanced accounting software allows small business owners to manage their finances online. It offers features to track expenses, customize invoices, and run reports. All financial tasks are consolidated in one place for convenience. The software is designed to give business owners full control over their financial operations. It simplifies and streamlines accounting processes for better efficiency.

Key Details:

  • Location: The company is headquartered in Lewes, United States.
  • Founders: -
  • Foundation Date: -

Customer reviews

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(1.0)
I would rate this company lower if possible.
by Shayla W.

I would rate this company lower if possible. My experience matches what others have shared lately. Initially, getting the updated keys seemed fine, but then it became an issue. I’m unable to access my account, and despite numerous emails, chat messages, and phone calls, I haven't received any response. I usually try to offer constructive feedback even in negative reviews, but not this time. Avoid spending your money here. It’s been more than two weeks without access to my QB files.

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(3.0)
After the setup went smoothly, I tried to run payroll
by Anonymous

After the setup went smoothly, I tried to run payroll two weeks later, but it was stuck in view mode. I reached out for support but got no answer and couldn’t leave a message. Feeling like I was duped, I uninstalled and reinstalled, which in hindsight wasn't needed; it started working again after I entered a new product key. This key requires re-entry each time you close the program. QB support also told me Plusbay isn't an authorized seller.

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(3.0)
The first interaction went smoothly, and I bought Pro Plus 2024 for Desktop.
by Randall

The first interaction went smoothly, and I bought Pro Plus 2024 for Desktop. Used it twice without any issues. Now, our account has switched to Premier Plus 2023, and since the product number is different, I can't get a new license to update. I've been locked out since July 20 and haven't received any replies to my calls or emails from PlusBay.

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(5.0)
I was unsure due to the other reviews but decided
by Pablo

I was unsure due to the other reviews but decided to buy anyway. Everything worked fine until the end when I got an error with PDFs, and I did have issues. Plusbay linked to my computer and fixed the problem. It was a new computer without the XPS app, so the issue was with my computer, not the Quickbooks link.

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(1.0)
This company is a total rip-off.
by jlknodt

This company is a total rip-off. It worked fine for 2 months, then they stopped supporting the product, and now you can't log in or get a new key for QuickBooks. I've been trying to contact them for 2 weeks, but no one picks up the phone. Emails go unanswered, and their WhatsApp number is gone.

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