Reviews Summary

Phomemo.com has a 3.3 - star rating from 3 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
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1 review
3 stars
0 Reviews
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1 stars
1 review
Rating (1.0)

About company

Phomemo.com is a high-tech enterprise specializing in the development, manufacturing, and sales of portable thermal printers and label makers. Founded in 2016, the company offers a diverse range of products, including mini printers, home printers, commercial printers, and shipping label printers. Phomemo's inkless printing technology promotes green, energy-saving, and low-carbon development. The company is committed to providing high-quality, durable products that undergo rigorous testing and certification. With a focus on customer satisfaction, Phomemo offers exceptional pre-sale and post-sale support, serving over 6 million customers worldwide.

Key Details:

  • Location: The company is headquartered in Spokane, Washington, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2016.

Customer reviews

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(4.0)
I’m happy with the M221 printer I bought
by Anonymous

I’m happy with the M221 printer I bought; it works well. Picked it because it handles 20-75mm wide labels, which are quite large. The phone software connects with the printer easily and is simple to use. Making stylish designs that print as shown is straightforward. However, the software could be clearer about where designs are saved and should allow saving them on the device. The login process is somewhat awkward, and I lost several designs saved in the app; they were probably stored online. The image handling is decent, and there are lots of fonts and clipart available. Overall, I’m satisfied with it.

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(1.0)
The printer failed after only a few months
by Ottavia

The printer failed after only a few months of minimal use. The Bluetooth connection is unreliable and the app can't find the printer. I’ve followed all the online fixes with no success. Customer service isn’t answering emails, and now I’m stuck with a defective device I’ll probably have to throw away. Not advised.

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(5.0)
I strugggled to unwrap the label
by Caitlin Purcell

I strugggled to unwrap the label, but the customer service rep was very patient and helpful. He guided me through the whole process, from printer setup to app use. This small printer is user-friendly and the print quality is decent. Great support!

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