Read 8 Real Customer Reviews of Pelletbeds.com

Business information:

[email protected] https://www.pelletbeds.com 01789761333, +44 1789 761333

United Kingdom Minerva Mill B49 5ET Alcester

Reviews Summary

Pelletbeds.com has a 3.4 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars

3 Reviews

4 stars

2 Reviews

3 stars

0 Reviews

2 stars

1 review

1 stars

2 Reviews

About company

This UK-based company stands as the exclusive manufacturer and supplier of 'soft' Straw Pellet Bedding tailored specifically for horses. Their bedding has earned independent recognition as the most absorbent option available, distinguished by its Defra-approved antibacterial treatment. Crafted from British Straw, which undergoes a process of cutting into long, springy fibers, the material is then compacted into soft pellets. These pellets readily expand without requiring water activation. Commitment to sustainability and environmental friendliness is evident, as their products swiftly compost after use, reducing disposal costs and leaving soil unharmed, further solidifying their position as a responsible and innovative choice in equine bedding.

Key Details:

Location: The company is headquartered in Alcester, United Kingdom.
Founders: -
Foundation Date: The company was established in the year 2010.

Customer reviews

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(2.0)

Ordered a mixed pallet,

by Kerry Burges November 29, 2023

Ordered a mixed pallet, and after a prolonged wait, it finally arrived, only to discover it was filled entirely with straw pellets. After months of waiting for the Miscanthus pellets with no success, I decided to purchase bedding from elsewhere. They eventually came to collect the unwanted and unordered straw pellets, providing a refund approximately five months from the original order.

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(1.0)

Where is my bedding?

by Janet Marchant November 13, 2023

I placed my pellet bedding order on October 16th, and as of now, I still have not received them. This is the first communication I've received regarding the status. Checking my account, it simply states that the order is pending. Feeling frustrated with the lack of progress and information.

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(4.0)

The company's miscanthus pellets were

by dennis May 14, 2024

The company's miscanthus pellets were like magic for us! When we put them in the stable, Rio, our horse, couldn't resist them. We had to drag her away! After clearing the extras, we covered all pellets with shavings. They absorb wetness nicely as a base layer, but covering them is a must.

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(5.0)

The company gave me helpful

by Anonymous April 5, 2024

The company gave me helpful advice on which straw pellets to order. Their service was quick and delivery was good. I haven't tried the pellets yet as I'm still using my old wood pellets, but I'll review them later.

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(1.0)

Took a lengthy 6 weeks for delivery

by Zach Nash November 24, 2023

Took a lengthy 6 weeks for delivery, and the delivery process was a complete shambles. It didn't arrive on the promised day and, to add to the confusion, showed up the day before the rearranged delivery date.

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(4.0)

Pelletbeds are awesome - good talk

by Sand May 4, 2024

Pelletbeds are awesome - good talk and when pellets DIDN'T ARRIVE - pelletbeds handled it, chased the carrier and found the 'lost' or 'misplaced' pallet of pellets. Product great.

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(5.0)

Ordering was easy, but was disapointed

by Ann May 25, 2024

Ordering was easy, but was disapointed in the lack of communication about the status of the order. Once contacted, received a phone call, so the personal touch went a long way.