Reviews Summary

MetroScreenWorks.com has a 3.9 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
4 stars
3 Reviews
3 stars
1 review
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

Metro Screenworks is your one-stop destination for all your screen-related needs. Whether it's a sliding screen door replacement or new window screens, they've got you covered. With a commitment to quality and variety, they offer a wide range of screen products to cater to diverse requirements. Their user-friendly online store makes shopping a breeze, ensuring you find the perfect screen solution for your home. If you're in search of durable, well-fitting screens, Metro Screenworks is the go-to choice for all your screening needs.

Key Details:

  • Location: The company is headquartered in Highlands Ranch, Colorado, United States.
  • Founders: MetroScreenWorks.com was founded by Randall Wilson.
  • Foundation Date: The company was established in the year 1989.

Customer reviews

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(5.0)
Keresünk Screeneze-t és ilyen kavarodást kaptunk tőlük.
by Sonja

Keresünk Screeneze-t és ilyen kavarodást kaptunk tőlük. Találtunk Metro Screenworks-öt az Amazonon, ahol ugyanazt a terméket árulták, és nem is lehetünk boldogabbak. Olyan segítőkészek az árajánlatokkal és a kérdések megválaszolásával kapcsolatban, és a szállítás is rendkívül gyors. Maga a termék abszolút a tökéletes megoldás a nagyon nagy méretű képernyőpanelekhez. 10’x6’ paneleink vannak, és a Screeneze még nagyobbra is mehet. Eredendően ajánlottuk a termékeinket vásárolni a metroscreenworks-től. A ár is kevesebb mint a felé volt annak, amit a Screeneze által ajánlott szolgáltatótól kaptunk volna.

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(1.0)
Shipment arrived with four
by CHRIS S

Shipment arrived with four damaged screens. There was no apparent damage on the outside of the carton, so I signed for it. When I unpacked them, I found the damage. I tried three times to contact customer support but never received an answer. The sides of the box should have been packed with something firmer than cardboard to minimize shipping damage. While I did not expect the four screens to be replaced, I was hoping to get some advice and parts to fix the damage. Not getting any response after three attempts and waiting a week was disappointing. A local hardware store was more helpful.

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(4.0)
My screens arrived an work
by CARO

My screens arrived an work perfeclty in my windows. I used the old screens to measure so I was pretty sure the size would be correct. I should have orderd screen fasteners. I didn't realize I needed them. Advice: check whether you need screen fasteners (color, dimensions, type) and order them with the screens. I took off one star becouse the screens came with a company sticker on a side that shows once screen is installed. I damaged the finish trying to remove it. Suggestion to the manufacturer: Put it on an edge where it is not visible after installation.

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(3.0)
Ordered screens twice, got what I
by Dennis A

Ordered screens twice, got what I specified, but sizing issues emerged despite following the website guides. The ordering process is straightforward, yet local pickup proved inconvenient. Both times, screens took over 2 weeks to complete, with no proactive updates; I had to call in. While the product aligns with my specifications, the sizing discrepancies and lack of communication during processing left me less than satisfied.

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(5.0)
They offer competitive prices
by Thomas Murphy

They offer competitive prices, and the quality of the large copper mesh screen rolls is excellent. The items were well-packaged for shipping. Although the shipping costs were a bit high, it's understandable given the size of the 72" roll. Overall, I would consider purchasing from them again. Thank you.

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(5.0)
Excellent customer service with clear questions.
by Barbara

Excellent customer service with clear questions. Fast delivery. With the security screening installed on my deck, my outdoor space feels totally new. Black blends well with the golf course view. Secure but almost invisible. Really like it! Thanks, Metro Screenworks!

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(4.0)
The product quality deserves a 5-star rating, no doubt
by James Gardeck

The product quality deserves a 5-star rating, no doubt. However, there was an unexplained delay with my order. They did compensate by shipping it via 2-day air. The screen looks fantastic, and it operates just like new.

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(4.0)
The product itself is good
by Gary Kovanen

The product itself is good, but I recommend improving communication during the processing and shipping phase.

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FAQ

  1. Where are Metro Screenworks' products made?

    Many of Metro Screenworks' products are manufactured in their Highlands Ranch, Colorado warehouse, ensuring quality control and supporting local production.

  2. What types of products does Metro Screenworks offer?

    Metro Screenworks offers a variety of screening products, including complete window screens, sliding screen doors, porch screen panels, and more.

  3. How can I contact Metro Screenworks for assistance?

    You can call them at 1-800-413-2579 or text them at 856-553-1342 during business hours (Monday to Friday, 7:00 AM - 5:00 PM). For email inquiries, contact [email protected]. They are closed on Saturdays and Sundays.

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