Limeandlou.com

I attempted to purchase the 8X8 Golden Verse over several days to avail the 10% discount. Being an elderly grandmother ordering for my grandson's bridal shower, I requested a call to facilitate the order due to my preference. Despite repeated assurances of a callback within 24 hours, no one reached out. Concerned about potential multiple items arriving due to multiple order attempts, I refrained from finalizing. The consistently "busy" customer service line added to the inconvenience, highlighting the need for improved service responsiveness.

Ordered a customized metal music wall art on 1/25/24 with a promised Valentine's Day delivery by 2/12/24. Unfortunately, as of 2/12/24, the order is still in the making, and after persistent inquiries, I was informed on 2/14/24 that there was confusion with the inscription, necessitating a remake. Despite the inconvenience of a $150 order placed over three weeks ago, the company couldn't provide an estimated ship date and offered no compensation. Considering these issues, there's a genuine concern about the legitimacy of this company.

Intriguing concept with stellar customer support. However, my satisfaction hinges on the product's value. Investing $300 in a record, I encountered issues—first, a wrinkled poster, then scuffs on the plastic frame. A fair rating at half the price, caution urged for top-dollar spending without proportional product quality. Despite responsive customer service, multiple replacements don't remedy the core issue. Charging over $300 raises questions about the justified pricing for the product's actual worth.

Oh no, that's definitely frustrating. They lured you in with promises of a sweet 20% off, and then when it came time to deliver, they fell short on the discount you expected. It's a letdown, especially when your time and personal info are in the mix. Even though you went ahead and made the order, the experience leaves a sour taste, and you're waving goodbye to future shopping with them. Fair enough! Here's hoping your next shopping venture is way smoother.

I got a gift for my anniversary and the process was pretty smooth. Ordering from this site was quite easy. I made some errors and had to cancel my order, which was disappointing as I was eager to see my wife's reaction to the gift. However, Lime n Lou made the cancellation process as simple as the ordering. Thanks to Lime n Lou for being understanding and for making this experience simple. I look forward to ordering again with you.

Lime and Lou's customer service is excellent!! They began with "Dear Lynn," which was so nice! Even though my order was already in progress, they understood my situation (my son-in-law ordered the same thing without me knowing!) and refunded me in full. They replied quickly, were polite and flexible. I'll shop with them again and tell my friends about them! Thanks!!

I received a promotional email promising free shipping by Valentine's Day. However, upon placing my order, I was charged $15 for shipping to ensure delivery by the promised date. This experience was disappointing and misleading. It's disheartening when a company fails to honor its advertised promotions, leaving customers dissatisfied with unexpected charges.

Gift-giving is awesome, but it's even better when the recipient knows who to thank! It's a bit of a bummer that during the ordering process, there wasn't an option to include a gift card. Imagine the mystery until you spilled the beans on who sent the fantastic gift. Hopefully, they were pleasantly surprised, even if the reveal came a tad later!

My time with Lime and Lou has been quite good. I bought a gift for a wedding, and there was a small problem. They fixed it quickly and with a smile. The item was well-made, and they made my experience great. They have lovely products and excellent customer service. Don't think twice about buying from them. Thank you Lime and Lou!

My sentiments are shaped by the absence of any human interaction. Despite the assurance of free shipping on orders exceeding $75, I opted for an extra charge to ensure Valentine's Day delivery. Regrettably, the package won't arrive until Monday the 19th. Will there be compensation for this unfulfilled promise?

I'm still awaiting my three items, but my initial experience with customer service, when I reached out for an edit the day after placing my order, suggests a positive long-term relationship. Prompt and professional, they responded within 24 hours, demonstrating helpfulness. Grateful for the assistance.

I LIKE this product. Its quality is superb and it surpassed my initial expectations. I made a modification right after ordering and they acknowledged it promptly. I'm gifting this and know it'll be displayed with pride. It's a lovely concept that will look stunning and carry deep meaning.

Found the Store on Instagram and thought it would be a PERFECT wedding present for my Daughter & Son-in-Law...the process was very smooth, guiding me through each step so nothing was overlooked...can't wait to see the final item which looks FANTASTIC from the preview/details. Thanks!

Було трохи незрозуміло, як зв'язатися зі службою підтримки через додаткові $15 за доставку, коли вона запізнилася, і я заплатив за те, щоб вона була вчасною, але загалом я був дуже задоволенийю Це не оригінальний альбом, він у формі наклейки, просто красивенний.

Nice one! Skepticism turned into a win – delivered right on time and matched the advertised goods to a T. Seeing your wife go crazy over it? Priceless. This product's got the thumbs-up from you, and that's a solid recommendation. Here's to more happy surprises!

I found this company while searching for an unusual anniversary present, and I hadn't come across anything quite like their product before. The ordering process was straightforward, and the item arrived ahead of schedule. I'll definitely be a repeat customer.

I found their page by chance and noticed their work with images. It’s a clever idea that made me want to try it. The speed from ordering to getting the portrait was impressive. I was quite taken aback. Will surely consider their services again later.

We got a golden record for a 50th anniversary present. The receivers were stunned and had tears in their eyes. (I wish we had it on video!) Lime and Leaf's customer support was helpful—they swiftly corrected a typo for us. Best gift ever!

Disappointed with the company's lack of email responsiveness. Despite the promise of guaranteed Valentine's gifts by Feb 5, I never received over $500 worth of products. Communication breakdown raises concerns about reliability.

I bought something for Mother's Day and it got here on time. There was a lil' typo on it and when I contacted their support they fixed it in a day. The thing's quality is good for the money and their customer service is great.

My wife loved this piece. I reckon she even shed a few tears when I gave it to her as an early anniversary gift! We both adore it and highly recommend this service to anyone looking for a fantastic gift idea for their spouse.

This product I got online was great for gifting, and everyone adores it. All went smoothly. But, the amount of unwanted emails I got, not related to my order, needs to end. 30 emails in two and a half weeks is just too much!

FANTASTIC!!! Beautifully done, unique, and absolutely stunning! 24" x 32" Sound of Silver: Silver Foil Lyrics and Wall Art will leave you in awe and surpass any hopes. Don't even wait! Thank you my freinds, Pete.

The support team was really great. They helped with all my questions and even refunded the $17 shipping fee without me having to ask, which was nice of them considering the late delivery due to tracking issues.

Their products are one of a kind and nicely crafted. They send great follow-up emails and let you track your package all the way. The item is packed well, and shipping times are fair.

The company does a good job making art. Shipping was late even though I paid extra for it to be on time. Overall, I like the art, even if it's just stickers.

This company's great to work with. They answer questions quickly and their products are really special. I'm so excited about my purchase.

Superb work! The gift looks lovely. It was delivered on schedule. Any questions to customer service were answered quickly.

The company did a good job remembering our wedding, and the product turned out great. We both really like it.