Reviews Summary

IWAE.com has a 4.3 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars
3 reviews
4 stars
2 reviews
3 stars
1 review
2 stars
0 reviews
1 stars
0 reviews
Rating (1.0)

About company

As a family-owned heating and air conditioning company, personalized service is paramount. The owner's dedication ensures customers receive the best possible shopping experience. With the owner's name proudly associated with the business, there's a commitment to excellence and customer satisfaction. Feedback from customers is valued and welcomed, as it helps maintain high standards of service and quality. Trust this company for attentive care and reliable solutions for all heating and air conditioning needs.

Key Details:

  • Location: The company is headquartered in Hickory, Kentucky, United States.
  • Founders: IWAE.com was founded by Doug Ingram.
  • Foundation Date: The company was established in the year 1985.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
This company is great!
by John

This company is great! They're friendly, helpful, honest, and always on time. Their prices are fair too. Thank you!

Respond as company
(4.0)
This company has good
by Stephen

This company has good customer service. But the shipping company was not great. Overall, it waz a fine experience.

Respond as company
(5.0)
The experience of buying the
by Anonymous

The experience of buying the strip heater was easy and quick. The shipping and delivery happened just like they promised. I plan to use Ingrams again.

Respond as company
(3.0)
Initially, customer service messed up
by Matt P

Initially, customer service messed up my name, causing confusion when I reached out about the order. The coordination between customer service and the parts department was lacking. After making multiple calls to inquire about the shipping/tracking number, I eventually received the new motor. Upon arrival, the motor functioned perfectly.

Respond as company
(5.0)
The frontline staff was highly knowledgeable and provided prompt assistance during my urgent part requirement
by Kurt Schweigert

The frontline staff was highly knowledgeable and provided prompt assistance during my urgent part requirement. Delivery exceeded my expectations, and their follow-up was commendable. Grateful for their exceptional service.

Respond as company
(4.0)
I was thoroughly impressed with the exceptional customer service at this store
by بلقيس الشايع

I was thoroughly impressed with the exceptional customer service at this store. The staff exhibited remarkable politeness, helpfulness, and knowledge, surpassing my expectations. They went the extra mile to address all my inquiries, ensuring a delightful shopping experience. I'm certain to return and will gladly recommend this establishment to others. Kudos to the team for their outstanding service!

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies